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General Manager at Bozzuto | Cambridge, MA

BozzutoCAMBRIDGE, MA, 02141New
On-site Full-time $124K/yr - $128K/yr

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Experience Level

Manager

Qualifications

To thrive in this role, candidates should possess:A proven track record in property management or a related field. Exceptional leadership skills with the ability to inspire and motivate a diverse team. Strong financial acumen and experience in budget management. Excellent communication and interpersonal skills. A customer-focused mindset and a commitment to delivering extraordinary service.

About the job

Bozzuto seeks a General Manager to lead property operations in Cambridge, MA. This role centers on guiding a team to deliver high-quality living experiences for residents while upholding Bozzuto’s values of concern, creativity, passion, and the pursuit of perfection. The General Manager will play a key part in shaping the community’s culture, financial performance, and reputation.

What you will do

  • Model Bozzuto’s standards and values in daily interactions and decision-making.
  • Motivate and guide the team to achieve occupancy goals and retain residents through effective sales, marketing, and operational strategies.
  • Oversee financial performance, ensuring alignment with the property’s budget.
  • Coach team members, emphasizing their impact on the property’s success.
  • Prepare and present financial and operational reports to clients and ownership, highlighting efficiencies, trends, and any discrepancies.
  • Build and maintain strong relationships with owners, residents, staff, and vendors.
  • Monitor the competitive landscape and train the team to highlight the community’s unique strengths.
  • Collaborate with marketing to position the property as a preferred choice for engaged living.
  • Create a welcoming environment that consistently earns high satisfaction and positive reviews.
  • Work one weekend shift per month (with two weekdays off) to connect with prospective residents.
  • Support professional development and knowledge sharing among team members.
  • Promote participation in training and educational activities.

What sets this role apart

The General Manager will have a direct impact on resident satisfaction and community reputation, working closely with a collaborative team. This position involves both strategic oversight and hands-on engagement, including regular weekend interaction with prospective residents.

Requirements

  • Experience leading teams in property management or a related field.
  • Strong communication and relationship-building skills.
  • Ability to analyze financial reports and manage budgets.
  • Willingness to work one weekend per month, with adjusted weekdays off.

About Bozzuto

Bozzuto is a leading real estate company dedicated to creating exceptional living environments. We are committed to fostering a culture of inclusivity and excellence, where our employees can thrive and contribute to our mission of enhancing the lives of our residents and clients.

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