GCMS Product Specialist

Join Our Team as an IT Support Specialist I at EquipmentShare!At EquipmentShare, we are on the lookout for a dedicated IT Support Specialist I to join our corporate office in Columbia, MO. As our department expands, we need a tech-savvy individual who is eager to support our growing team and enhance our IT services.Key Responsibilities:Provide timely support to incoming requests via phone, email, Slack, or our IT service management platform.Troubleshoot and resolve technical issues related to computers, televisions, mobile devices, printers, and network connectivity.Assist users with software applications, account access, and password management.Document all interactions and solutions accurately in our ticketing system.Escalate unresolved issues to Tier 2 support with comprehensive details.Support onboarding processes for new employees by setting up user accounts and devices.Manage offboarding tasks, including account deactivation and equipment retrieval.Collaborate with IT team members to identify and resolve recurring technical issues.Participate in after-hours on-call rotation for support needs.

Join Us in Shaping the Future — EquipmentShare is Searching for an IT Support Specialist IAt EquipmentShare, we’re not merely filling a position — we’re building a dynamic team dedicated to creating innovations that reshape the construction industry. Our mission is to empower contractors and communities through cutting-edge technology and real-time support, backed by a team that genuinely cares.We’re on the lookout for an IT Support Specialist I to join our Corporate HQ in Columbia, MO. If you’re eager to grow, bring enthusiasm and drive to your work, and contribute to building the future of construction, we want to hear from you!

About the Role EquipmentShare is hiring a Customer Support Billing Specialist I at our headquarters in Columbia, MO. This team member helps both internal and external customers with billing and payment questions, working closely with Accounts Receivable, Collections, and Rental Operations. The position is central to maintaining strong relationships across our rental markets and delivering prompt, accurate service. Main Responsibilities Carry out daily tasks in line with EquipmentShare’s vision, mission, and values. Provide clear, helpful answers to billing and payment questions, referring issues when needed. Respond to customer inquiries by phone, chat, and email, following quality and service standards. Listen closely to customer concerns and show empathy during every interaction. Document customer feedback by compiling Voice of Customer (VOC) reports. Build and maintain strong working relationships with both customers and colleagues. Manage time well to meet productivity and turnaround expectations. Stay up to date on EquipmentShare products, services, and systems to answer questions accurately. Location This position is based at EquipmentShare’s Corporate Headquarters in Columbia, MO.

Join T-Rex Solutions as an IT Field Support Specialist and play a vital role in enhancing national security infrastructure. We are seeking a dedicated individual to join our team in Columbia, MD, who is ready to make a difference.Key Responsibilities:Provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.Conduct site surveys, assess and document current configurations and user requirements.Analyze existing requirements to prepare specifications for hardware acquisitions.Develop hardware installation schedules and prepare documentation for configuration changes.Train site personnel in the proper use of hardware and build specialized interconnecting cables.Support network upgrade projects and end-user connectivity needs.Work Hours: Must be available to work an 8-hour shift between 6 AM and 6 PM, as determined by management.

EquipmentShare is seeking an IT Support Specialist II based at its Columbia, MO headquarters. This position plays a key role in maintaining reliable IT systems and providing technical assistance to internal teams. What you will do Diagnose and resolve hardware and software issues for employees Help maintain and enhance IT infrastructure Address daily technology needs for multiple departments Offer suggestions to improve technology processes Role focus This role centers on supporting colleagues with their technology challenges and ensuring smooth operation of IT resources. Collaboration with various teams and a proactive approach to process improvement are important aspects of the position.

Role overview The Fleet Sales Support Specialist at EquipmentShare plays a key part in keeping fleet sales operations organized and responsive. Based at the Columbia, MO headquarters, this role supports both the sales team and customers by managing daily tasks that keep the process moving smoothly. What you will do Handle customer questions and requests related to fleet sales Prepare, review, and organize sales documents Assist with fleet management activities as assigned Contribute to the accuracy and efficiency of sales operations Location This position is onsite at EquipmentShare's headquarters in Columbia, Missouri.

Join T-Rex Solutions as an IT Field Support Specialist and play a crucial role in supporting national security infrastructure in the Columbia, MD area. We are seeking a fully cleared candidate who is ready to make a significant impact.Key Responsibilities:Deploy the latest computer images to new and refurbished computers using MDT servers.Process equipment requests for newly imaged workstations based on daily priorities.Configure computers, communication devices, and peripheral equipment.Provide training to site personnel on imaging tools.Troubleshoot, repair, and test computer workstations, servers, printers, and teleconferencing equipment.Install and configure workstations, servers, and associated cabling.Maintain government or vendor-manufactured fiber optic modems and telephone systems.Ensure image benches are operational and notify management of any issues.

Join T-Rex Solutions as a Mobility Field Support Specialist and play a vital role in supporting essential national security systems. If you are passionate about technology and want to contribute to the safety and security of our nation, we want to hear from you!Key Responsibilities:Conduct site surveys to evaluate and document existing configurations and user needs.Analyze current requirements and generate specifications for hardware procurement.Create detailed schedules for hardware installations.Document configuration changes through prepared drawings.Oversee site installations and configure computers, communication devices, and peripherals.Provide training to site personnel on hardware usage.Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.Install and configure computer systems, printers, and associated cabling.Maintain fiber optic/Ethernet cables and telephone systems as per government and vendor standards.

Join Our Team as a Fleet Operations Support SpecialistAt EquipmentShare, we're on the lookout for a dedicated Fleet Operations Support Specialist to join us at our corporate headquarters in Columbia, MO. As our team expands, your role will be pivotal in supporting our sales and operations efforts.The Fleet Operations Support Specialist will serve as a key liaison for our sales teams, providing critical support for used and retail fleet sales, ensuring seamless deal closures, and maintaining effective communication across departments.Key ResponsibilitiesFacilitate the quoting, invoicing, and sales closure processes for used and retail fleet sales.Maintain regular communication with Territory Account Managers (TAMs) and national sales teams, responding to inquiries related to equipment inventory and preparing closing documents.Assist sales teams with Rent Purchase Option (RPO) support and generate quotes as needed.Provide support to sales teams and managers during the sales process, including invoicing, margin calculations, and equipment payoff assistance.Utilize company systems as outlined in Standard Operating Procedures (SOPs) to ensure accurate transaction records.Review and update reports in the ES Looker system as assigned.Collaborate effectively with internal and external teams to expedite the sales support process.Manage and respond to inquiries in the team inbox, addressing various sales-related questions.Prepare documentation for large fleet sales and maintain operational procedure documents as living resources.Coordinate logistics for large equipment sales, including preparation and delivery arrangements.Perform additional responsibilities as directed by management.

Join EquipmentShare as a Customer Support SpecialistAt EquipmentShare, we are on the lookout for a dedicated Customer Support Specialist to join our team at our corporate headquarters in Columbia, MO. In this key role, you will be instrumental in delivering outstanding service to both our internal and external customers in a dynamic multi-channel environment. Building and nurturing strong relationships with rental markets and T3 customers is vital as you assist in managing support requests across EquipmentShare's operations. Your ability to communicate professionally and deliver timely, accurate support is crucial to the success of this position.Key ResponsibilitiesExecute job functions in alignment with EquipmentShare’s core vision, mission, and values.Provide top-tier customer service by offering clear answers to inquiries and making appropriate referrals as necessary.Address customer questions via phone, chat, and email with accuracy and professionalism, adhering to established quality and service standards.Develop and maintain professional relationships with both internal teams and external customers.Efficiently manage your time to meet productivity and turnaround expectations.Acquire and maintain comprehensive knowledge of EquipmentShare’s products, services, processes, and core systems to respond effectively to inquiries.Utilize available resources to ensure work is completed with precision and efficiency, meeting established service standards.Adhere to EquipmentShare’s corporate policies, procedures, and comply with all relevant state and federal laws.Enhance your knowledge of the construction industry through active participation in professional development opportunities.Collaborate with team members to achieve departmental and organizational goals.Perform additional duties as assigned.Why Choose EquipmentShare?Competitive salary.Comprehensive medical, dental, and vision coverage for full-time employees.401(k) plan with company match.Generous paid time off (PTO) policy.

Role Overview EquipmentShare is hiring a Fleet Operations Support Specialist at our Columbia, MO headquarters. This role helps keep our fleet operating smoothly. The position works closely with multiple teams to coordinate daily activities and support ongoing fleet operations. What You Will Do Collaborate with internal teams to streamline fleet processes Support scheduling and coordination of maintenance Assist with fleet-related questions and requests Contribute to efficient operations through careful attention to detail and practical problem-solving Location This position is based at EquipmentShare headquarters in Columbia, MO.

Join Paytient as a Customer Support Representative I and become a vital part of our mission to enhance the healthcare experience for patients. In this role, you will be responsible for providing exceptional support to our users, guiding them through our services, and ensuring their needs are met effectively.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be at the forefront of providing exceptional technical support to our clients, ensuring their systems are operating smoothly and efficiently. You will be responsible for troubleshooting hardware and software issues, assisting with installations, and maintaining computer systems. Your expertise will help improve user experience and productivity.

Join our dynamic team as a Desktop Support Specialist at Artech Information Systems LLC, where you will play a crucial role in ensuring seamless IT operations. Your primary responsibilities will include troubleshooting hardware and software issues, providing technical support to end-users, and maintaining desktop systems. If you are passionate about technology and customer service, this is the perfect opportunity for you!

We are seeking a dedicated and detail-oriented Deskside Support Specialist to join our dynamic team in Columbia, Maryland. In this critical role, you will provide exceptional technical support to end-users, ensuring a seamless and efficient IT experience. Your responsibilities will include troubleshooting hardware and software issues, setting up workstations, and collaborating with IT teams to enhance infrastructure and user satisfaction.

Join Us in Shaping the Future!EquipmentShare is actively seeking a Bilingual Customer Support Specialist (After Hours) at our Corporate Headquarters in Columbia, MO. We are not merely filling a position; we are building a dynamic team dedicated to revolutionizing the construction industry. Our mission is to empower contractors and communities by leveraging innovative technology and providing real-time support.As a crucial member of our team, the Customer Support Specialist I will be responsible for delivering outstanding service to both our internal and external customers across various channels. This role requires establishing strong relationships within rental markets and efficiently managing support requests throughout EquipmentShare.

New Relic is hiring a Partner Solutions Consultant I. This entry-level role works closely with partners and internal teams to help deliver and support software solutions. Role overview The Partner Solutions Consultant I focuses on assisting partners with the implementation and ongoing support of New Relic’s software. The position involves regular collaboration with stakeholders to ensure solutions are delivered effectively and meet partner needs. Collaboration Expect to work with a variety of teams and external partners. Communication and teamwork are central to this position, as you will help coordinate efforts to support software adoption and resolve issues as they arise. Location This position is open to candidates in multiple locations across the United States, including Annapolis, Arlington, Atlanta, Austin, Baltimore, Boise, Boston, Boulder, Charleston, Charlotte, Chicago, Columbia, Columbus, Dallas, Des Moines, Detroit, Indianapolis, Jersey City, Las Vegas, Los Angeles, Madison, Miami, Orlando, Phoenix, Pittsburgh, Portland, Salt Lake City, San Francisco, San Jose, Seattle, and St. Louis.

Who is Tenable?Tenable® is the leader in Exposure Management, empowering over 44,000 organizations worldwide to comprehend and mitigate cyber risks. We proudly support 65% of the Fortune 500, 45% of the Global 2000, and various government agencies. Join us on our mission!Why Tenable is a Great Place to WorkWhen you ask our team about what makes Tenable exceptional, they’ll say, “Our people!” We collaborate to innovate top-tier cybersecurity solutions for our clients while fostering a culture of inclusion, respect, and excellence that allows everyone to thrive. As part of our #OneTenable team, you’ll collaborate with some of the industry's most talented and passionate individuals and have access to the support and resources necessary to make a substantial impact. Together, we achieve results that surpass expectations!Future Opportunities (US) – Technical Support at TenableAre you enthusiastic about tackling technical challenges and contributing to impactful cybersecurity solutions? Join Tenable's Technical Support team to assist customers in leveraging our industry-leading solutions such as Tenable One and more.At Tenable, you will:Diagnose intricate issues and assist customers with vulnerability management and compliance tools.Collaborate with Sales, R&D, and Customer Advocacy teams to provide outstanding support.Enhance your skills while working with cutting-edge cybersecurity technologies in various environments.Contribute knowledge articles and insights that influence our products and services.

Join EquipmentShare as a Fleet Sales Support Intern and be part of a dynamic team dedicated to delivering exceptional service and support in the equipment rental industry. This internship offers a unique opportunity to gain hands-on experience in fleet management and sales operations, while working in a collaborative environment focused on innovation and growth.