At Duna, we are committed to building not just our product, but a culture that is transparent and ambitious. We strive to make this the ideal environment for you to perform at your best.Our vision is to redefine identity in the global economy. We are proud to be supported by leading investors such as CapitalG and Index Ventures, alongside founders and executives from renowned companies like Stripe, Adyen, Notion, Remote, Qonto, Framer, Anthropic, Mollie, OpenAI, and Goldman Sachs.As your role may vary beyond traditional job descriptions, we present a concise overview.Key ResponsibilitiesCollaborate closely with customers to ensure effective implementation and usage of Duna’s productServe as the primary technical contact for integrations, onboarding, and product launchesDefine technical requirements at the outset of the implementation processResolve implementation challenges and guide customers towards scalable solutionsWork in tandem with product, engineering, and growth teams to enhance implementation processes and customer satisfactionContribute to shaping Duna's customer interactions by refining documentation, tools, and workflowsQualificationsAbility to navigate the nexus of technology, product, and customer needsExcellent communicator who enjoys breaking down complex topics into easily understandable conceptsProficient problem-solver who maintains composure in dynamic or uncertain situationsSystems thinker who comprehends how customer decisions affect both the product and their experienceOur tech stack includes Node.js, TypeScript, React, Event Sourcing, Express, Postgres, RabbitMQ, Kubernetes, and AWS. While familiarity with modern web technologies and technical integrations is advantageous, it is not mandatory. We value your thought process, communication skills, and ability to help customers thrive above all else.Please take a moment to explore our website thoroughly before applying. You will find our core principles, work methodologies, and the reasons we are dedicated to building this company.We are a remote-first, agile team of innovators seeking exceptional individuals who are passionate about creating, building, and delivering. Beyond passion and resilience, we deeply appreciate curiosity, authenticity, and kindness.
Feb 4, 2026