About the job
Are you passionate about creating innovative solutions? Do you consider yourself one of the most driven individuals around? If so, Unwrap is the perfect place for you.
We are on the lookout for a talented Full Stack Engineer eager to engage with our entire tech stack, encompassing both frontend and backend development and data pipeline management. Our technology utilizes TypeScript, with a GraphQL/Node.js backend and a React frontend.
In this role, you will take ownership of delivering key customer-facing components, understanding user needs, compiling sprint requirements, and launching essential product features. You will collaborate across various departments, from sales to marketing to customer success, while primarily focusing on designing and developing user-centric tools. We strongly prefer candidates who can work in-person, as most of our team is based in the scenic Santa Barbara, CA. Our downtown office is conveniently located within walking distance of fantastic dining options, coffee shops, and the beach.
About Us
Unwrap.ai is on a mission to create products that resonate with people. We assist renowned companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and GitHub in collecting and processing feedback more effectively. Our platform aggregates feedback from numerous sources (support channels, surveys, social media) and leverages cutting-edge NLP technology to derive actionable insights for clients across software, hardware, and retail industries.
Currently, we are a dynamic team of 20 based in Santa Barbara, experiencing rapid growth and backed by venture capital, having recently secured a $12M Series A funding round from leading investors.
Founded by two former Amazon Alexa Product Managers, we recognized the challenges of manually sorting through customer reviews, support tickets, and bugs while working on Alexa. Understanding the importance of effectively prioritizing customer feedback, we established Unwrap.ai to automate this process. Our innovative use of Natural Language Processing enables us to cluster, tag, and analyze customer feedback, empowering product and engineering teams to create what users truly desire. Our ultimate goal is to bridge the gap between users and creators, allowing innovators to fill the world with beloved products.
Our close-knit team is characterized by motivation, dedication, and a results-driven attitude. If this opportunity excites you, we eagerly await your application.

