Full Stack Engineer at big-potato | London

Join our dynamic team as a Product Manager, where you will take charge of product discovery and delivery for our diverse range of digital offerings. This role is hands-on, allowing you to work closely with a small, agile team. You will establish and lead our Continuous Discovery practice, conducting regular customer interviews, designing and analyzing experiments, and translating insights into a prioritized product backlog. Reporting directly to the Head of Digital, you will collaborate daily with developers, designers, and external development partners.Continuous Discovery ResponsibilitiesLead the discovery cadence for digital products, including customer interviews, testing assumptions, and mapping opportunities.Develop and maintain Opportunity Solution Trees (OSTs) for each product to highlight the most valuable problems to tackle.Design and execute lightweight experiments (such as prototype tests, A/B tests, and concierge tests) to validate solutions prior to development.Transform qualitative and quantitative signals into clear, evidence-based product decisions.Promote a culture of continuous discovery across the team.Product Strategy & PrioritizationConvert the digital north stars into quarterly outcome targets and a prioritized product backlog.Collaborate with the Head of Digital to ensure a coherent product roadmap aligned with the KPI framework.Balance discovery initiatives with delivery, ensuring the team consistently has a clear, validated queue of projects to develop.Delivery & Stakeholder ManagementOwn the sprint backlog by creating clear and concise tickets for the development team.Communicate product progress, risks, and decisions to the Head of Digital and other stakeholders within the organization.Manage interdependencies between various digital products.AI-Enhanced Working MethodsLeverage AI tools to expedite research synthesis, ticket creation, and reporting.Develop reusable prompt patterns and workflows for recurring Product Management tasks.Minimize manual administrative tasks within the product function.Success MetricsEstablish a continuous discovery cadence within 90 days, incorporating regular interviews, live OSTs, and a validated experiment backlog.Ensure the team has a clear, outcome-oriented roadmap that is understood and trusted by the wider business.Base product decisions on customer evidence rather than assumptions.Decrease dependency on the Head of Digital for daily product prioritization.Ensure digital products are measurably progressing toward their north star outcomes.Foster strong working relationships with development partners and the internal team.We are dedicated to building a team that reflects diverse backgrounds and perspectives, and we strongly encourage applications from underrepresented groups.

Big Potato is an independent board game company based in Clerkenwell, London. The team designs a variety of games, including quiz formats, drawing challenges, mobile apps, and TV game shows. Each product is created to be easy to learn, enjoyable to play, and a way to bring people together. Role overview The Operations Manager will join the London-based Operations team, overseeing the full operational lifecycle of Big Potato’s products in several major markets. This position centers on order fulfillment, maintaining inventory accuracy, and improving collaboration with third-party logistics (3PL) partners. Acting as a link between Operations, Sales, and external logistics providers, the Operations Manager works to drive operational improvements, manage costs, and uphold high service standards. Main responsibilities Order fulfillment and logistics management Develop and maintain strong working relationships with 3PL partners in the UK, US, Germany, and Canada. Serve as the main contact between Operations and Sales, ensuring priorities and execution are aligned. Enhance operational efficiency through contract negotiation, systems integration, and performance management, meeting SLAs and KPIs. Supervise the Shipping Manager and coordinate logistics activities. Oversee inbound freight from offshore suppliers to the UK, US, and Germany, focusing on cost control, timeliness, and compliance. Review and approve monthly 3PL invoices, identifying opportunities for cost savings. Manage national retailer orders, including order releases in SAP, coordination with warehouses and sales, and ensuring delivery requirements are met. Ensure global freight moves efficiently and within budget, managing risks and addressing delays as they arise. Stock management and allocation Maintain accurate inventory records in both ERP and warehouse management systems. Inform Sales about aged or slow-moving stock to support clearance planning. Manage stock reworks and keep SAP and warehouse stock data synchronized. Oversee stock takes and cycle counts with logistics partners. Allocate stock across all channels, ensuring correct system allocation for national retailers, independent retailers, ex-works customers, Amazon, and eCommerce. Retailer demand forecasting Collaborate closely with Sales to manage and monitor retailer forecasts. Track changes in demand throughout the year and adjust operations as needed.

As a Senior Game Engineer at Big Potato, you will take the lead in designing and delivering exciting multiplayer digital board game experiences. While our primary development platform is Unity, we are also eager to explore Flame for lightweight games within our Flutter ecosystem. You will set engineering standards, oversee the core gameplay architecture, and spearhead an AI-enhanced development process across our team.Key Responsibilities:Game Architecture & DevelopmentDesign and develop engaging Unity-based digital board gamesImplement robust server-based multiplayer functionalitiesStructure gameplay systems for clarity, maintainability, and iterative improvementEnsure optimal performance across diverse platformsLive Operations & MonetizationIntegrate first-party IAP systems seamlesslyImplement comprehensive analytics and experimentation methodologiesFacilitate remote configuration and regular updatesCraft games capable of evolving post-launch for ongoing engagementBuild Pipelines & Release ManagementEstablish and maintain GitHub-based CI/CD workflowsOversee staging and production environmentsManage technical store submission processes for iOS and AndroidEnsure consistent and reliable release cyclesAI-Driven Development StandardsDefine the integration of AI tools within our daily development practicesCreate repeatable AI workflows, including scaffolding, refactoring, testing, and debuggingMinimize manual workloads while upholding engineering excellenceEstablish guardrails for review processes, correctness, and maintainabilitySuccess Metrics:Stable and maintainable game architecture that supports multiple releasesReliable build pipelines and efficient store submission processesSeamless multiplayer functionality for lightweight board gamingIntegrated and measurable live operationsAI workflows that effectively reduce development timelinesClear technical standards adopted across the teamWe are dedicated to fostering a diverse team that reflects a variety of backgrounds and perspectives and encourage applications from underrepresented groups.

About the RoleThreatAware is seeking a dynamic Operations Manager to facilitate our growth while maintaining the agility and transparency that have driven our success thus far. Collaborating closely with the CEO, you will be instrumental in transforming strategic objectives into actionable plans, ensuring that cross-departmental initiatives progress smoothly, and providing the leadership team with the insights necessary for swift and informed decision-making.Why Join ThreatAware?At ThreatAware, we empower security teams with a comprehensive platform that serves as the definitive source of truth for every device and tool within their organization. Our solutions can be deployed in under 30 minutes, boasting over 150 integrations and requiring no agents. Statistics reveal that, on average, 10% of network devices remain undetected, while 30% of security controls are either missing or malfunctioning. With the recent injection of $25M from One Peak in February 2026, we are poised to expand our operations in North America and unveil our AI-powered security workspace, which will enable security teams to tailor their tools and automations based on six years of the most accurate cyber asset data available in the industry.Your ResponsibilitiesAssess the operational needs of the business at this stage and implement necessary structures, including appropriate cadences, metrics, and decision-making forums.Manage operational tasks that would typically fall to the CEO, such as office management, supplier relationships, facilities, and various ad-hoc projects, allowing leadership to concentrate on customer and product priorities.Develop the visibility required for the leadership team to manage the business with confidence, incorporating KPIs, dashboards, and quarterly planning.Collaborate with Sales, Product, Finance, and People teams to ensure cross-functional priorities are progressing, identify and address blockers early, and facilitate alignment among team members.Lead ad-hoc strategic projects as they arise, whether it’s assessing new office spaces or establishing operational processes that are currently lacking.Identify areas where the business is losing efficiency or momentum and implement solutions. Design processes that are effective and sustainable as we scale.Address ambiguous operational challenges that lack a clear ownership and provide clarity to these issues.What We SeekA minimum of 5 years’ experience in operations, strategy, consulting, or a Chief of Staff role, preferably within a high-growth tech or SaaS environment.

About NextStepNextStep is revolutionizing the recruitment landscape by connecting exceptional consulting talent with high-impact opportunities using advanced, AI-driven matching technology. We collaborate with forward-thinking companies across various sectors to place seasoned professionals in roles that truly matter.About the CompanyOur client is an innovative and rapidly expanding proptech startup based in London. They operate a dynamic marketplace that seamlessly connects landlords and property managers with trusted trade professionals for maintenance and refurbishment services. Backed by seed to Series A funding and boasting robust unit economics, they are in the process of scaling their operations across 12 cities in the UK, with plans for a significant funding round on the horizon. The founding team has a wealth of experience from industry leaders such as Rightmove, Deliveroo, and Bain.The RoleAs the Operations Manager, you will play a pivotal role in overseeing the daily operations of the marketplace. Your primary focus will be to ensure a balanced supply and demand, maintain high-quality standards, and optimize operational processes as the business scales. You will work closely with the co-founders, taking ownership of supply management, customer operations, and process enhancements.Key ResponsibilitiesManage and optimize marketplace supply, including onboarding new trade professionals while ensuring quality standards across the network.Take ownership of operational KPIs such as job completion rates, response times, and customer satisfaction metrics.Develop and refine processes related to job dispatch, quality control, dispute resolution, and customer support.Collaborate with the product team to translate operational challenges into system and tooling enhancements.Identify and implement efficiencies that enable the business to scale without proportionately increasing headcount.Qualifications3 to 5 years of experience in operations, marketplace management, or consulting, with proven ownership of operational delivery.Strong analytical skills, adept at utilizing dashboards and data to inform decision-making.A natural builder who thrives on creating and iteratively improving processes.Highly organized, capable of managing multiple priorities in a fast-paced environment.Experience within marketplace, on-demand, or platform businesses is a plus.Compensation & BenefitsDetails regarding compensation will be discussed during the interview process.

Role overview relay is hiring an Operations Manager for its London Sort Centre. This on-site role focuses on improving operational efficiency and keeping daily activities running smoothly. What you will do Lead and manage a team at the London Sort Centre Streamline processes to improve performance Support the achievement of operational targets and goals

About NevisNevis is pioneering the world’s first AI wealth management platform, achieving remarkable growth in just 9 months with over $50 billion in assets under management. We are set to surpass $100 billion by year-end and are supported by top-tier investors, having raised $40 million from Sequoia Capital, ICONIQ and Ribbit, making us one of Europe’s fastest-growing Series A startups.The RoleWe are seeking a proactive IT Operations Manager to be the primary owner and contact for all internal IT operations at Nevis. This pivotal role is essential for ensuring a secure, compliant, scalable, and reliable IT environment that supports both our business and engineering teams.You will oversee all aspects of IT operations, including identity and access management, device and vendor management, onboarding/off-boarding, and security compliance processes (SOC), collaborating closely with Engineering, Security, and People teams.What You’ll DoServe as the primary point of accountability for IT operations across Nevis.Manage Google Workspace (GSuite) administration, focusing on user lifecycle, access controls, and security configurations.Oversee user access and identity management across all internal systems, enforcing least-privilege access principles.Lead the end-to-end onboarding and off-boarding processes, working collaboratively with People and Engineering teams.Oversee endpoint and mobile device management (MDM) for laptops and mobile devices, ensuring adherence to security standards and effective lifecycle management.Execute IT security policies and compliance requirements, including SOC (SOC 2) controls.Manage compliance tools such as Vanta, overseeing evidence collection, control monitoring, and audit preparation.Act as the central IT partner for the Engineering team, balancing tooling and access needs with security and compliance requirements.Manage relationships with IT and security vendors, including selection, renewals, licensing, and performance management.Develop, maintain, and enforce IT policies, procedures, and documentation.Handle IT incident management, troubleshooting, and escalations to minimize business disruption.

Role: Senior Operations ManagerReports to: Deputy Head of SpaceLocation: Magazine London and Silverworks IslandContract Type: Full Time, Permanent (42.5 hours per week)About Us:At Broadwick, we are an innovative international company based in London, dedicated to the creation, development, ownership, and operation of a remarkable variety of venues, spaces, events, and experiences. Our mission is to transform how individuals engage with music, art, culture, and recreation through the reimagining of traditional spaces.With a rich history rooted in music, we successfully managed a portfolio of 20 global festivals until 2019. Since then, we have shifted our focus towards expanding our outstanding venues, which include Printworks London, Depot Mayfield Manchester, Drumsheds, Exhibition White City, and Magazine London.Our collective ambition is to challenge the status quo and enrich the cultural landscape by merging visionary thinking, innovative ideas, and commercial expertise to craft unforgettable spaces and experiences for discerning audiences in captivating locations.About Our Venues:Magazine London is among the largest purpose-built dry hire and hybrid venues in the capital. Designed with functionality in mind, it serves as a blank canvas with stunning views of the city skyline, featuring top-notch technical infrastructure, staging, and facilities. The venue can host up to 5,000 guests internally and offers additional external areas, making it an exceptional locale for performances, dinners, conferences, exhibitions, filming, fashion shows, and ticketed cultural events.Our team primarily operates from Magazine London, while also managing the commercial aspects and external hires for Silverworks Island. This waterside festival site in Newham is renowned for its summer music events, alongside providing spaces for cultural activations, filming, and unit bases.In this role, you will lead the planning and delivery of live events at Magazine London and support the management of external hires, filming bookings, and unit bases at Silverworks Island.What We Seek:We are in search of a highly skilled and dynamic Senior Operations Manager to join our team at Magazine London and Silverworks Island. This multifaceted role requires a confident, personable individual who is hands-on and possesses experience in a similar venue or as a Head of Event Operations in a smaller setting.Your responsibilities will encompass managing a diverse range of hires, including corporate events, high-capacity B2C activations, filming, and broader venue operations. Flexibility and adaptability are crucial, as working hours will vary weekly, particularly during live music events.

Join Lottie as a Commercial Operations Manager, where you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will collaborate with cross-functional teams to optimize processes and ensure alignment with business objectives. Your insights will shape our operational strategies, leading to improved performance and growth.

Runway East is looking for a Director of Operations to lead its London portfolio. This senior role covers full operational oversight for 8-10 sites across the city, with responsibility for team leadership, member experience, and site profitability. Work arrangement Based in London, UK At least 1 day per week in the Covent Garden office 2-4 days per week at other London locations of your choice 0-1 day per week working from home This position reports directly to Sophie Marsh, COO. What you will do Oversee daily operations for 8-10 London sites Lead and develop a team of General Managers and Community Associates Take full ownership of the P&L for the London portfolio Set and maintain high standards for member experience and team performance Drive site profitability and operational excellence What we look for Strong motivator who brings energy and enthusiasm to the team Celebrates achievements and uplifts team spirit Challenges complacency and fosters a high-performing culture Experience managing other managers, such as General Managers, site leads, or area managers Comfortable leading through others without micromanaging Runway East is a certified B Corp focused on flexible workspaces and sustainable growth for ambitious businesses. The company values service, attention to detail, and a sense of ownership throughout its operations.

Houst is seeking a Senior Operations Manager (Channels) based in London. This position centers on shaping and executing operational strategies across a range of channels. The goal is to enhance performance and maintain reliable daily services. Role overview This manager leads efforts to improve productivity and efficiency throughout the organization. The role involves overseeing day-to-day operations, identifying areas for improvement, and ensuring services continue without interruption. Key responsibilities Guide operational strategy across multiple channels Drive initiatives that raise productivity and efficiency Monitor and support daily service delivery Location This role is based in London, England, United Kingdom.

Care Operations ManagerLevel I4Location: London, with a hybrid working model requiring a minimum of 3 days in the office.Recruiter: Nick UptonHiring Manager: James BarnesAs the Care Operations Manager, you will lead the operational efficiency of our contact center teams across various BPO locations. Your role involves collaborating with multiple departments to ensure the success of the business. You will analyze operational metrics to identify opportunities for enhancement and implement effective strategies aimed at boosting productivity and service quality.Key ResponsibilitiesOversee Care performance across the marketplace via outsourced teams.Collaborate with global and local stakeholders to manage service queue performance for customers, partners, and riders across various channels.Develop insights and targets to measure Care performance effectively.Lead projects aimed at transforming performance across key KPIs (CSAT, Policy Adherence, AHT, QA) and own performance improvement initiatives.Identify gaps and collaborate with partners and internal teams to develop and implement performance improvement strategies.Conduct independent performance analyses and present updates to executives and Care leadership.Manage outsourced partners’ performance, identifying areas for improvement and implementing action plans to achieve customer experience excellence.Ensure Care services set Deliveroo apart, fostering best-in-class customer satisfaction across all market segments.Drive change by identifying operational gaps, forming hypotheses, and executing improvement initiatives.Present performance data against Care action plans and objectives on a weekly, monthly, and annual basis.Participate in the 24/7 emergency on-call rotation, approximately once every quarter.

Corgi Insurance is growing quickly across the EU and UK, with the London office playing a key role in this expansion. As an Operations Manager, the position works side by side with the Vice President of Operations and senior leaders, covering a broad set of responsibilities that support both the core business and new market entry. Key Responsibilities Manage daily organizational and administrative operations, especially those tied to EU expansion. Take on a variety of ad-hoc operational tasks for both the established startup and new business entities. Lead assigned projects from start to finish, escalating issues only when necessary. Support the operational needs of the London office and contribute to ongoing growth initiatives. What We Value Energy and drive to thrive in a startup setting. Collaborative attitude and openness to handling diverse tasks. Comfort with ambiguity and working without rigid guidelines. Reliability, trustworthiness, and clear communication. Motivation to deliver results and demonstrate impact through concrete achievements. Work Culture Quick decision-making, with a focus on action over perfection. Periods of high intensity, balanced by consistent effort throughout the year. Team members are expected to propose solutions, not just raise challenges. Strong performers help set the pace and expectations for the team. This role is ideal for those who want to build and contribute meaningfully. Behaviors That Do Not Fit Office politics or negative gossip. Taking feedback personally instead of using it for growth. Adding complexity where simplicity is possible. Missing deadlines after making a commitment. Additional Details Based in London, with options for on-site or hybrid work. Significant focus on EU and UK expansion projects. Compensation: £55,000 to £90,000 base salary, plus equity.

Navigating the complexities of spend management can be challenging. At Pleo, we are revolutionizing this process with innovative spend solutions that streamline financial management, empowering both finance teams and employees. Our mission is to help businesses 'go beyond' expectations.The name 'Pleo' signifies 'more than you'd expect', and this principle has been pivotal to our success over the past decade.As we embark on an exciting phase in our journey, we recognize the impact of every decision on our 40,000+ customers and our overall success. We seek individuals who are passionate about identifying customer needs, simplifying complex challenges, and continually pushing boundaries with a respectful and ambitious mindset. Our diverse team of over 850 professionals from more than 100 nationalities is dedicated to shaping the future of business spending.Role OverviewWe are in search of a GTM Operations Manager to join our GTM Strategy & Programs team. This role is crucial in optimizing sustainable revenue through a focus on retention, customer success, and new business go-to-market strategies. You will operate at the nexus of GTM strategy, revenue operations, and technology, transforming concepts into actionable plans. Your responsibilities will include identifying opportunities for improvement in customer and revenue processes, designing data-driven solutions, and developing the operational systems necessary for their launch and growth. While your primary focus will be on Customer Success, you will engage across the entire GTM lifecycle.This position transcends traditional operations roles; you will embody a GTM Engineer mindset, integrating systems thinking, automation, AI, and experimentation to translate strategy into scalable execution. You will also enhance GTM capabilities across teams through coaching and sharing best practices. If you thrive on diagnosing intricate challenges, constructing modern GTM frameworks, and delivering tangible business outcomes, this role offers significant ownership and influence.Collaboration and ReportingYou will report directly to the Director of GTM Strategy & Programs and be part of the Revenue Operations team at Pleo. Collaborating closely with Revenue Operations, Customer Success, Commercial Product, and Data teams, you will serve as a GTM operator and strategic partner, linking teams, systems, and insights throughout the customer journey.

Join Samba TV, a pioneering company that tracks streaming and broadcast video globally using our innovative data and technology. Our mission is to revolutionize the viewing experience for all. By leveraging our extensive data, we empower media companies to connect with their audiences for new shows and movies, while also enabling advertisers to engage viewers and accurately measure their reach across various devices. Our unique narrative is shaped by a rich cultural perspective informed by a vast global footprint of data and AI-driven insights.Position OverviewWe are in search of a dynamic and experienced IT Operations Manager to take the lead at our West Coast offices in San Francisco and Los Angeles. This position is tailored for an IT professional with extensive expertise who can independently oversee the complete spectrum of corporate IT activities at these locations — including end-user support, device management, identity and access management, office infrastructure, and compliance with security protocols. The IT Operations Manager will act as a subject matter expert in various IT domains, functioning autonomously on a daily basis while receiving strategic guidance from the VP of Technology Operations.As the sole point of responsibility for all IT-related matters at your sites, you will ensure that everything runs seamlessly. Whether it’s providing a new laptop for an employee on their first day, fixing a conference room AV system, resolving Okta access issues, or compiling audit evidence — you will be at the forefront. This role is perfect for a versatile IT professional who thrives on diverse challenges, takes pride in complete ownership, and wishes to be the key figure ensuring operational continuity in the office.

About KotaKota is revolutionizing insurance and retirement benefits for the contemporary workforce. With our two flagship offerings—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're enhancing the accessibility, value, and global reach of benefits.Currently, we empower benefits for tens of thousands of employees at some of Europe’s most innovative companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we've successfully raised over €20M from prominent investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and others.The RoleWe are eager to welcome our inaugural Strategy hire, who will play a pivotal role in our business expansion as we look towards 2026. Reporting directly to the COO, this individual will undertake a diverse range of responsibilities to bolster various aspects of Kota's operations.Success in this position will lead to becoming a trusted problem solver within the organization, possessing a comprehensive understanding of the business and its operational dynamics. Desired outcomes include fostering a top-tier customer experience and coordinating vital elements of our geographic growth.The ideal candidate will be a versatile generalist and an adept problem solver, thriving in the ambiguity that accompanies startup life. This position offers an exceptional opportunity to build and grow, supported by experienced founders and a distinguished executive team, paving the way for senior leadership exposure and accelerated learning.

Role overview fuku is seeking an Operations Analyst to join the team in London. This position centers on refining operational processes, analyzing business data, and providing insights that support greater efficiency. The work plays a direct role in supporting company growth and ongoing success. What you will do Review operational workflows to spot areas that could work better Analyze data sets to identify trends and new opportunities Present findings and recommendations to colleagues and leadership Contribute to projects focused on optimizing how the company operates Requirements Keen attention to detail and strong analytical skills Comfort working with data and turning analysis into clear conclusions Effective problem-solving skills Clear, confident communication abilities Interest in operations and improving processes Location This role is based in London, England, United Kingdom.

Role overview fuku seeks an Operations Coordinator in London to help strengthen business efficiency. The role centers on refining operational processes and supporting daily activities. Collaboration with various teams is key, as is a focus on ongoing improvements across the company. What you will do Partner with teams from different areas to refine and implement operational processes Manage daily operations, ensuring workflows remain smooth and efficient Support projects designed to enhance company operations Compensation Competitive salary Equity options available Location This role is based in London, England, United Kingdom.

Role overview fuku is seeking an Operations Strategist in London to shape and execute operational strategies that enhance productivity and support ongoing growth. The position centers on improving how teams work together and ensuring the company can adapt to changing needs and opportunities. What you will do Create and carry out operational plans designed to increase efficiency across different teams Analyze current processes and recommend improvements to boost overall company performance Assist the company in navigating challenges and identifying new market opportunities Requirements Strong skills in strategic thinking and problem solving Drive to optimize operations and achieve measurable results Ability to work effectively in a busy environment with shifting priorities This role is located in London, England, United Kingdom.