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Full Stack AI Software Engineer - Remote

Remote Full-time $130K/yr - $130K/yr

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Experience Level

Entry Level

Qualifications

Key Responsibilities:Design AI integration patterns and architecture standards across our SaaS platform. Integrate Large Language Model (LLM) APIs (such as OpenAI, Anthropic, and AWS Bedrock) into production features. Develop Retrieval-Augmented Generation (RAG) systems, vector search, and embedding pipelines. Optimize latency, inference costs, and implement hallucination guardrails. Establish model evaluation, benchmarking, and observability processes. Define cost controls and monitor usage, ensuring secure handling of sensitive information. Collaborate with product teams to evaluate use cases for return on investment and feasibility. Advise leadership on strategic decisions regarding in-house development versus third-party solutions for AI capabilities.

About the job

About PerfectServe:

PerfectServe is a leader in clinical communication and physician scheduling solutions, recognized as Best in KLAS and positioned in the Gartner Magic Quadrant for Clinical Communication and Collaboration. With an impressive growth rate of 88% over the past three years, we are actively seeking talented individuals to join our expanding team!

Our mission is to enhance the speed of care by optimizing provider schedules and ensuring messages reach the right person at the right time in any healthcare setting, thereby improving patient outcomes and clinical workflows.

Joining PerfectServe means becoming part of a vision to integrate our solutions for optimal patient care and faster interventions. By enhancing communication across care settings, we contribute to saving lives, reducing hospital stays, minimizing readmissions, and bringing joy back to caregivers.

We are proud to have a diverse portfolio of clients, with new organizations recognizing the value of our solutions and joining the PerfectServe family every day.

We are looking for a Full Stack AI Engineer to be a pivotal member of our R&D team, responsible for implementing AI capabilities across our platform. This role will focus on defining AI architecture standards, deploying production AI features, establishing governance frameworks, and collaborating with R&D leadership to shape our AI roadmap.

About PerfectServe

PerfectServe is a pioneering healthcare communications platform that enhances collaboration among providers, patients, and care teams to improve clinical outcomes. Our innovative solutions facilitate seamless communication, ultimately benefiting patient care.

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