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Experience Level
Manager
Qualifications
To be successful in this role, candidates should possess:A passion for customer service and hospitalityProven experience in a managerial role within the hotel industryStrong leadership and communication skillsAbility to work in a fast-paced environmentKnowledge of hotel management software is preferred
About the job
AccorHotels is hiring a Front Office Manager in London. This role leads the front office team and shapes the guest experience from arrival to departure. The position focuses on smooth daily operations, high service standards, and effective staff management.
What you will do
Oversee all front office activities and ensure efficient workflows
Deliver consistent, high-quality customer service to guests
Manage, train, and support front office staff
Uphold AccorHotels’ standards for hospitality and guest satisfaction
About AccorHotels
AccorHotels is a global leader in hospitality, with a diverse portfolio of hotels and brands that cater to various tastes and preferences. Our mission is to provide exceptional experiences to our guests, while fostering a supportive and dynamic workplace for our employees.
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Role overview AccorHotels is hiring a Front Office Manager in London. This role leads the front office team and shapes the guest experience from arrival to departure. The position focuses on smooth daily operations, high service standards, and effective staff management. What you will do Oversee all front office activities and ensure efficient workflows Deliver consistent, high-quality customer service to guests Manage, train, and support front office staff Uphold AccorHotels’ standards for hospitality and guest satisfaction
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