About the job
Join the dynamic team at Mercier Consultancy MD as a French-Speaking Rent-a-Car Consultant and embark on an exciting journey in Sofia, Bulgaria, with a fully paid relocation package! This opportunity is perfect for individuals who thrive in delivering exceptional customer service while experiencing life in a vibrant European city.
In this role, you will support French-speaking clients with their vehicle rental needs, ensuring a seamless and enjoyable rental experience.
Key Responsibilities:
- Deliver outstanding customer service to French-speaking clients by managing inquiries, bookings, and providing thorough support.
- Oversee the entire car rental process, including vehicle handover, returns, and addressing any customer challenges.
- Conduct vehicle inspections and clearly articulate rental terms and conditions to clients.
- Collaborate with the operations team to ensure fleet availability and maintain high standards.
- Stay informed about fleet modifications, promotions, and company policies to assist customers effectively.

