Freelance Social Media Account Manager

Join Cheddar as our Social Media and Community Manager and become the dynamic voice of our brand across various social platforms, including Instagram, TikTok, YouTube, and LinkedIn. Your role will involve:Crafting and implementing a cutting-edge social media strategy aimed at expanding and engaging our digital audience across all relevant platforms.Staying ahead of the curve on the latest social media trends to produce compelling content that resonates with our audience and collaborating with external content creators to enhance our brand's online presence.Engaging with affiliates and influencers to create impactful content, fostering collaboration, and increasing awareness and usage of the Cheddar product.Acting as the primary point of contact for all social media interactions, managing inbound communications, and collaborating with cross-functional teams including customer service, product, compliance, and development to ensure prompt resolution of customer inquiries.Establishing processes to optimize the execution of social strategies, including content generation and revisions.Working closely with our performance marketing team to provide insights on the latest trends in social media and finance.Partnering with brand collaborators to curate and execute innovative social campaigns.

Global Social Media and Community Manager Scandit London At Scandit, we empower individuals and organizations by transforming their operations through advanced technology. Our solutions streamline workflows and provide actionable insights, enabling professionals—from delivery drivers to healthcare providers—to enhance efficiency across various industries. Join us in our mission to innovate and elevate Scandit to new heights. Marketing at Scandit Our marketing team is tasked with showcasing the extraordinary capabilities of Scandit technology and turning that into compelling narratives that resonate with customers worldwide. We take pride in driving success through creative strategies and cutting-edge marketing tools. If you are eager to contribute to something remarkable and witness your work make an impact, this team is for you. Your Opportunity As the Social Media and Community Manager, you will take charge of Scandit's social media strategy, crafting a distinctive brand experience across social platforms. This role requires a hands-on approach, where you will translate our enterprise technology narrative into captivating content that appeals to a wide range of audiences, from technical developers to C-suite executives in sectors such as retail, logistics, and airlines. A blend of creativity and data-driven insights will be key to your success. You will collaborate with a dynamic Marketing Team that influences the entire organization. Your fresh perspectives will help scale successful initiatives and establish social media as a vital growth avenue for our rapidly expanding AI and computer vision company. Your Responsibilities Social Media Strategy & Channel Management Lead, implement, and evaluate Scandit's organic social media strategy on platforms such as LinkedIn, Instagram, YouTube, and emerging networks. Develop and share high-quality content—including videos, visuals, carousels, and surveys—optimized for each social channel. Manage LinkedIn newsletters and articles to broaden our thought leadership outreach. Utilize AI tools and large language models to boost productivity, creativity, and content quality across all social media activities while maintaining a unique voice. Executive & SME Thought Leadership Collaborate with company subject matter experts and executives to produce tailored thought leadership content for their social media profiles.

Role Overview Future Publishing Plc is looking for a Social Media Manager to join Decanter in London. This role focuses on building and maintaining Decanter’s online presence, engaging with a lively community of wine lovers, and strengthening the brand’s voice across social channels. What You’ll Do Shape and execute Decanter’s social media strategy Develop creative content that connects with wine enthusiasts Foster meaningful conversations and grow our digital community Help elevate Decanter’s brand story on key platforms

At Splendid Communications, we are dedicated to fostering a culture of inclusion and diversity at every level of our organization. We recognize that diverse teams enhance collaboration and creativity, enabling us to deliver exceptional results for our clients. We invite candidates from all backgrounds to apply, especially those from under-represented communities. If you require any accommodations during the application process, please inform our recruitment team.We are seeking a skilled Social Media & Digital Account Manager to join our dynamic social media team, working with prestigious consumer brands in the food and drink sector.In today's fast-paced digital landscape, a successful strategy is not about being louder, but about making meaningful connections in the conversations that matter. At Splendid, we create innovative, earned-first ideas that resonate with real people in their preferred spaces. We assist brands in crafting narratives that inspire sharing, alter perceptions, ignite actions, and drive measurable outcomes.True brand-building occurs when strategy, creativity, and execution align seamlessly. This philosophy is encapsulated in our COUNT framework, which ensures that every idea is culturally relevant, commercially viable, and maintains momentum long after the initial pitch.The right candidate will play a pivotal role in managing high-profile accounts across food, drink, retail, lifestyle, and consumer technology clients, engaging with a variety of creative briefs from ongoing activities to major campaigns.Key ResponsibilitiesAs a Social Media & Digital Account Manager, you will be the primary contact for clients, developing trusted relationships and managing their expectations. You'll lead social media campaigns from inception to execution, producing exceptional content across various platforms. You'll oversee ongoing and campaign-specific content, including shoots, events, and live social interactions.The ideal candidate is someone who thrives in the agency environment, has a passion for social media content, and demonstrates confidence in leading clients, campaigns, and teams from concept to completion.

Join our dynamic team as a Social Media Manager where you will play a pivotal role in shaping our online presence and engaging with our audience. You will be responsible for developing and executing innovative social media strategies that align with our brand's vision. Your creativity and analytical skills will drive our social media campaigns, enhancing brand awareness and customer engagement.

Role overview airapps seeks a Social Media Manager to help expand its brand presence in the London Metropolitan Area. The position centers on increasing visibility and building strong connections with audiences across several social platforms. What you will do Shape and update social media strategies that align with airapps’ brand and objectives Produce original content designed to engage users on different channels Foster community engagement by interacting with followers and addressing feedback Focus on boosting engagement rates and growing the online audience Location This role is based in the London Metropolitan Area.

Join Our Team as a Social Media Account Manager!Exciting Opportunity in Social MediaSalary: £25,000Be Part of an Award-Winning Digital Transformation AgencyBeautiful Central London LocationAbout Us:At officecollective, we are a dynamic Digital Transformation Agency collaborating with one of the largest names in the digital sphere. We are revolutionizing internal communications for businesses, ensuring they remain relevant in the fast-paced digital age. Our CEO is a renowned leader in the digital industry with a track record of award-winning achievements.Role Overview - Social Media Account Manager:This is an exceptional opportunity to join a vibrant start-up poised for remarkable growth. As a Social Media Account Manager, you will be an enthusiastic, client-focused expert, bringing creative solutions to enhance our clients' online presence.

Social Media Manager About OutpostImagine if expanding your business globally was as straightforward as local commerce. Outpost is revolutionizing international trade with an AI-powered global trade engine that simplifies every rule you need to sell across borders. Share your products with us, and we’ll guide you on how to market them worldwide.Operating as the Merchant of Record across over 58 tax jurisdictions, we handle the complexities of international sales, from liability transfer to tax compliance. Our goal is to empower businesses to sell anything, anywhere, without compromise. The RoleWe are seeking a dynamic Social Media Manager who will shape the voice and visual identity of a pioneering company in the fintech sector. Reporting directly to the CEO, you’ll be the sole creative force responsible for how Outpost presents itself to the world.Initially, this role requires a hands-on approach: capturing the essence of our office culture, translating intricate fintech concepts into captivating content, and engaging with a community of founders and finance leaders. As you grow, so will your influence in developing our brand and community presence.While we are focused on 'boring' infrastructure such as tax, payments, and compliance, our mission is anything but dull. Your challenge will be to make global trade exciting and approachable, transforming technical details into compelling content that resonates with audiences.You are a creative professional with a keen understanding of business dynamics. You’ve experienced exceptional brand-building at rapidly growing companies and are eager to create that success from the ground up. You appreciate the artistry of a post just as much as the metrics that drive it. What You'll GetWhile the work is demanding, it offers the unique opportunity to architect Outpost’s public image. You’ll collaborate directly with the CEO, be at the heart of our culture, and define how a global infrastructure company communicates in the years to come. If you're ready to cultivate a brand that sparks conversations, this is your chance. What You'll DoContent Creation (Day One)Lead the entire content lifecycle: from ideation and scripting to filming, editing, and distribution.Transform complex topics like VAT, Merchant of Record, and liability into engaging hooks and visual narratives.Oversee our social media presence on LinkedIn, X/Twitter, and emerging platforms.Document the behind-the-scenes journey of a fast-growing startup to enhance our talent brand.

Founded in 2004, OLIVER stands as the world's first and only specialist in creating, building, and managing custom in-house agencies and marketing ecosystems for brands. With partnerships spanning over 300 clients across more than 40 countries, our distinctive model fosters creativity and efficiency, enabling us to deliver tailored solutions that truly connect with audiences. As part of The Brandtech Group, we lead the way in utilizing advanced AI technology to transform the creation and delivery of marketing solutions. Our AI tools enhance productivity, ignite creativity, and foster informed decision-making, empowering our teams to deliver innovative and impactful outcomes. Job Title: Social Media ManagerLocation: London, HybridWe are in search of a Social Media Manager who possesses deep insights into various platforms (Pinterest, TikTok, Meta, YouTube) — not just in terms of content posting, but also understanding ad stacks, auction mechanics, and product roadmaps. A keen interest in platform innovations (e.g., Meta Andromeda/AI developments, Reels evolution) and their application for paid social is essential.This position emphasizes expertise in paid social media and platform knowledge. You will manage social media strategies for a select portfolio of primarily FMCG and household product brands, addressing both global and local markets (with a focus on the UK and France). Your role will entail developing social media strategies for clients, collaborating closely with an in-house Content Creator and creative teams, and providing support to local markets from the UK.Key Responsibilities:Lead the strategy, planning, and execution of paid social campaigns across Pinterest, TikTok, Meta (including Reels), and YouTube — overseeing end-to-end campaign setup, optimization, and measurement.Design and implement social channel strategies for clients (both global and local), translating brand briefs into paid social plans that align with commercial objectives.Collaborate closely with the in-house Content Creator and creative teams to produce platform-native content optimized for paid formats.Advise and support local markets (from UK), developing adaptable toolkits...

About WPP MediaWPP is the trusted growth partner for the world's leading brands. Through exceptional talent, reliable data, and world-class partnerships, all empowered by our revolutionary marketing platform, WPP Open, we guide clients through change, seize opportunities, and drive transformative growth.WPP Media, our AI-driven media unit, merges media, data, and partnerships to deliver personalized creativity at scale. By utilizing WPP Open and Open Intelligence, we ensure our clients understand exactly how their media investments are functioning.For further details, visit wppmedia.com.1397 – Social Media ManagerRole Overview and SignificanceWavemaker: As a part of WPP, Wavemaker inspires growth for clients by reshaping consumer decision-making through innovative media, content, and technology. Our name encapsulates our mission and methodology. We thrive on collaboration with bold brands and individuals eager to be challenged to advance swiftly and effectively.The Social Media Manager is accountable for the successful execution, optimization, and enhancement of paid social campaigns across WPP Media's clientele. This role involves managing daily client interactions, spearheading campaign activations, and overseeing junior team members while ensuring top-tier performance and service.As a Social Media Manager, you will play a vital role in converting client objectives into impactful paid social strategies, propelling performance through platform expertise, and integrating WPP Media's operational methodologies across all initiatives.Core Responsibilities:Client Leadership & Account ManagementServe as the primary client contact for paid social activities, establishing robust and trusted relationships.Facilitate regular status calls, performance evaluations, and campaign reports with clear and effective communication.Translate client briefs and business goals into actionable paid social strategies and activation plans.Manage client expectations, timelines, budgets, and deliverables for all campaigns.Paid Social Strategy & ActivationOversee the setup, activation, and continuous optimization of paid social campaigns across platforms such as Meta, TikTok, Snapchat, Pinterest, LinkedIn, and X.

Are you a visionary content creator who thrives on the latest cultural trends and knows how to transform innovative ideas into engaging, high-impact social media content? If you're a strategic thinker and a master of content calendars, ready to cultivate and expand online communities while inspiring your organization, we want to hear from you!About UsLocated in the vibrant Old Street area of London, SAMY is a forward-thinking marketing agency that leverages data and technology to craft exceptional strategies, creative solutions, and compelling campaigns. Our team is passionate about understanding human behavior and its influence on digital interactions, enabling us to help brands stay relevant through in-depth research methodologies. With a diverse clientele that includes global leaders like McLaren and The North Face, we pride ourselves on our inclusive culture and a variety of perspectives that fuel our creative process.In this role, you'll help elevate a global leader in industrial industries and a major motorsport sponsor—think F1 and Moto GP—to new social-first heights.Your MissionWe are on the lookout for a dynamic and innovative Social Media Manager who is excited about ideating, creating, briefing, and managing compelling content. In this critical position, you will be responsible for crafting and executing pioneering content strategies, bringing them to life, and carefully managing their performance across various platforms to engage deeply with our client's audiences. We desire someone who naturally excels at designing industry-leading content calendars and is eager to bring their vision to fruition at the speed of cultural shifts.

Location: London, E8Reporting to: Creative DirectorHours: FreelanceSince its inception in 2010, LN-CC has redefined the fashion retail landscape, described as perhaps “the last great independent concept store in the world” (Highsnobiety). Nestled in the vibrant area of Dalston, within the unique confines of a former boxing club, LN-CC offers an exceptional blend of retail, a library, and a club, establishing itself as a cultural and social hub that connects innovators in fashion, music, and art.Remaining steadfast to its core values, LN-CC has evolved its contemporary and conscious offerings, cementing its status as an industry-leading global brand.LN-CC is in search of a proactive and innovative Social Media & Community Specialist. This role entails scaling LN-CC’s social channels while maintaining brand integrity and cultural relevance. The ideal candidate will merge creative instincts with performance analytics to generate engaging, platform-specific content that amplifies reach, boosts engagement, and transforms audiences into a thriving community and loyal customers.This hands-on position is suited for an individual who possesses a deep understanding of luxury fashion culture as well as growth mechanics.Main Responsibilities:Craft and implement a clear growth strategy aligned with LN-CC’s brand identity.Spot audience growth opportunities across various content formats.Analyze performance metrics and refine content based on data-driven insights.Employ strategies to enhance follower growth, engagement rates, reach, and conversion.Compose captions that resonate with LN-CC’s distinct tone of voice.Oversee the content calendar and posting timeline.Foster and cultivate an engaged, fashion-forward community.Interact with followers, collaborators, and key industry figures.Identify and leverage relevant cultural conversations and moments.Actively pursue creator collaborations and amplification opportunities.Monitor key KPIs and deliver weekly and monthly performance reports.Qualifications:A minimum of 3-5 years of experience managing social media accounts for fashion, luxury, or culturally driven brands.Proven ability to grow social media accounts effectively.In-depth understanding of Instagram's algorithm dynamics.A keen visual sensibility that aligns with LN-CC’s values.Strong comprehension of LN-CC’s market positioning.Ambitious, passionate, and driven, showcasing a robust work ethic.

AJ Bell seeks a Senior Social Media Manager to drive its online presence from a London-based hybrid role. This position leads both the strategy and hands-on execution of social media activity, covering several platforms. Key responsibilities Shape and deliver social media strategies aimed at building brand awareness and strengthening customer engagement. Track trends and analyze performance data to inform content choices and assess results. Collaborate with marketing, content, and design teams to create material that connects with the intended audience. Manage daily operations of social channels, maintaining a consistent voice and message. Requirements Proven experience in social media management, covering both strategy development and analytics. Comfort working with cross-functional teams to deliver cohesive campaigns. Talent for developing and guiding content that appeals to specific target groups. This role is based in London with a hybrid work arrangement.

1356 - Communications Planning Manager - Client Teams About WPP Media WPP is a leading creative transformation company that harnesses the power of creativity to shape better futures for individuals, communities, and our planet. Discover more at wpp.com. WPP Media serves as WPP’s global media collective, expertly navigating a landscape where media permeates every facet of life. We unite the finest platforms, talent, and partnerships to unlock boundless growth opportunities. Learn more at wppmedia.com. About OpenDoor: A Premier WPP Media Brand At WPP, we continuously redefine the future of creativity across a vast canvas, combining unmatched talent, resources, and skills to deliver an integrated suite of communications, experiences, commerce, and technology. In the past decade, we have established a dedicated global client practice aimed at amplifying WPP’s impact for our largest clients, customizing teams to meet specific needs and challenges. This is precisely why we created OpenDoor for Amazon. The OpenDoor initiative exemplifies the fusion of WPP and Amazon’s strengths and visions, creating a platform where every project opens doors to new possibilities. It empowers our team to innovate, learn, grow, and sometimes take risks. This unique partnership is designed to enhance productivity, driven by our industry-leading approach.

Are you an ambitious and analytical individual looking to take your career in paid social media to the next level? At drool, we are seeking a passionate Paid Social Manager to drive the execution and operational management of our paid media channels, predominantly focusing on Meta, while also working with Google, Pinterest, and TikTok. This role is execution-driven and hands-on, encompassing responsibilities such as campaign setup, maintaining account hygiene, delivering reliable reporting, and supporting disciplined testing.As a key member of our growth team, you will report directly to the Head of Growth and collaborate closely with the Creative Strategist to ensure campaigns are launched accurately, data is reliable and actionable, and the accounts remain organized and scalable in line with increasing spend and testing volumes.This position is ideal for someone who has moved beyond the entry-level stage, possesses strong analytical skills, and is eager to evolve into a more autonomous performance role in the future.Key ResponsibilitiesCampaign Execution & OwnershipLead the comprehensive execution of campaigns across Meta, from initial build to launch, ensuring accurate setup across objectives, budgets, targeting, placements, exclusions, and tracking.Establish and maintain a clear, scalable account structure based on region, funnel stage, audience type, and creative format.Oversee pre-launch QA and ongoing account quality, proactively identifying and resolving setup, delivery, or structural issues.Creative OperationManage the precise launch, rotation, and lifecycle of creative assets throughout campaigns.Monitor creative performance and status (live, testing, fatigued, paused) and proactively highlight insights or issues.Work closely with the Creative Strategist to ensure creative tests are executed accurately, punctually, and yield actionable insights.Performance & OptimizationTrack daily and weekly performance across paid channels, ensuring consistent and reliable reporting.Identify anomalies, inefficiencies, or performance risks proactively.Support structured testing and light optimization within established frameworks, acting as a trusted second set of eyes on account changes and performance trends.

At Ffern, our social media presence serves as a vibrant extension of our captivating seasonal narratives. It stands as a foundational element of our brand communication, fostering an engaged and valued community.We are in search of a Social Media Lead who will define and enhance how Ffern presents itself across significant social platforms—doing so with thoughtfulness, aesthetic appeal, and strategic intent. This role requires an understanding that social media is both a cultural arena and a commercial tool, with expertise in balancing storytelling with growth.Positioned at the crossroads of brand, creativity, culture, and expansion, you will oversee our organic social media initiatives from inception to execution and continual refinement.The RoleYou will take charge of Ffern’s organic social media strategy across all platforms, ensuring alignment with our brand ethos, supporting business objectives, and laying the groundwork for sustainable growth and customer acquisition.In collaboration with the Brand, Creative, Growth, and Customer Service teams, you will ensure that every post, story, and campaign is purposeful, thoughtful, and distinctly reflective of Ffern.Key ResponsibilitiesSocial Strategy & CraftDevelop and implement a premier organic social strategy in line with brand marketing goals.Oversee the social approval process, guiding concepts from ideation to launch with clarity and assurance.Collaborate closely with the Art Director and Creative Director to ensure social content is deeply integrated into the broader Ffern narrative.Maintain a keen balance between storytelling and commercial objectives, always prioritizing the customer experience.Creative CollaborationWork collaboratively with creative producers to brief, shape, and refine assets to meet both vision and goals.Transform and adapt content from our Film and Ads Studio into engaging social-first formats.Partner with Growth, Design, Film, and Ads Studio teams to execute multi-channel campaigns to an exceptional standard.Culture, Innovation & InspirationMonitor cultural trends, platform innovations, and competitor activities, bringing fresh and relevant ideas to Ffern.Convert external inspirations into actionable concepts for Ffern’s campaign narratives.Develop quarterly social inspiration presentations for the broader Brand team, showcasing new formats, behaviors, and insights (with assistance from the Social Media Executive).Performance & LearningTrack, analyze, and report on social KPIs, converting performance data into insights and actionable strategies.Compile and present seasonal retrospectives to the Brand team, identifying successes, reasons for effectiveness, and pathways for evolution.Process, People & CommunityEnsure social processes are clear, effective, and scalable—iterating systems as the team expands.Support team development and community engagement initiatives.

Join TOCA Social, where we believe that the happiness of our teammates directly enhances the guest experience. As a General Manager in Training, you will be pivotal in curating outstanding experiences for our guests by coordinating various aspects of their journey. We seek a candidate with prior experience in competitive socializing or hospitality venues, who embodies the 51% attributes that shape our cultural values.This role is a unique opportunity to train for a General Manager position, with guidance and support from seasoned leaders. You will gain hands-on experience and develop the necessary skills to effectively manage your own venue.Location: TOCA Social, The O2, Peninsular Square, SE10 0DXReports to: Senior General ManagerKey Responsibilities:Team DevelopmentRecruit, onboard, and nurture a motivated, high-performing team in collaboration with your leadership group.Promote an inclusive culture that prioritizes teammate engagement and wellbeing. Collaborate with the People Team and Learning & Development to facilitate career growth.Lead by example, setting clear expectations and holding the team accountable for maintaining high standards.Community Engagement & Brand AwarenessRepresent TOCA Social in the local community, forging strong external partnerships.Drive collaborations with local businesses, corporate clients, and community organizations.Enhance the Golden Goal Club database to boost sign-ups, encourage repeat visits, and foster guest loyalty.Lead local marketing efforts, events, and activations to increase foot traffic and brand recognition.Commercial ManagementUnderstand how daily operations influence revenue, labor, costs, and overall profit & loss performance.Contribute to achieving key performance indicators by driving sales and optimizing operational efficiency.Analyze performance data to inform strategic decision-making.Manage labor planning, scheduling, and productivity in alignment with business needs.Hands-On LeadershipBe present on the floor, delivering stellar guest experiences while supporting your team in real-time.Mentor teammates and leaders to consistently provide exemplary service.Act as the primary point of contact for guest recovery, addressing issues with empathy and accountability.Foster a vibrant, energetic environment that embodies TOCA Social’s “Everybody Plays” culture.Health, Safety & Compliance

Join Our TeamLocation: London (Hybrid - 2–3 days in the office)Focus: Social Media Management, Engaging Content Creation, and Advancing AI/Tech Platforms.Type: Internship with potential for full-time employment.At MindFriend, we are revolutionizing Telehealth by connecting therapists with individuals seeking mental health support online. Our platform not only enhances accessibility to mental health resources but also collaborates with licensed professionals to produce captivating educational content for social media, addressing a variety of mental health topics.We are on the lookout for passionate recent graduates based in London who are keen on technology, AI platforms, social media marketing, and content creation. This is a hybrid role, requiring 2–3 days per week in our London office.Your ResponsibilitiesAssist in planning and posting social media content.Support video filming and content generation with mental health professionals.Contribute to marketing strategies and platform growth initiatives.Assist with research and development tasks related to tech and AI platforms.Provide general support across marketing, content creation, and product development.What We're Looking ForLocal Talent: You are based in or around London and can work in the office 2–3 days a week.A genuine interest in technology, AI, social media, or digital marketing.A passion for mental health, startups, or digital platforms.Strong communication and organizational abilities.Creativity, proactivity, and a willingness to learn.The Creative Mind: You have a knack for social media trends and a basic understanding of filming/editing (TikTok, Reels, etc.).What We OfferAt MindFriend, we believe in nurturing our talent. As an intern, you will receive: Mentorship & Training: Ongoing guidance from experienced professionals dedicated to your success. Certificate of Completion: Formal recognition of your contributions to enhance your CV. Career Advancement: High-performing interns will be prioritized for future full-time roles. Industry Insights: Unique exposure to the merging worlds of mental health and technology.

Bloom & Wild Group is looking for a Paid Social Media Manager to help shape and drive our digital marketing efforts from our London office. As Europe’s largest direct-to-consumer flower business and a certified B Corp™, we focus on thoughtful gifting and sustainable practices, with a growing portfolio that now includes brands like bloomon and Bergamotte. Our digital marketing team plays a central role in expanding our reach and building lasting relationships with customers. This position centers on crafting and executing paid social campaigns that support both customer acquisition and retention across multiple brands and markets. Role overview The Paid Social Media Manager will lead the strategy and day-to-day execution of paid social campaigns for Bloom & Wild and bloomon. The role involves collaborating closely with teams across acquisition, retention, brand, creative, business intelligence, and product to gather insights and optimize performance. Reporting to the Head of Acquisition, this is a high-responsibility position with a focus on media buying, creative direction, and operational excellence. What you will do Develop and refine the paid social strategy across multiple European markets Drive both acquisition and retention through structured testing and proactive planning Utilize AI-driven tools and processes to improve campaign outcomes Collaborate with internal teams to extract insights and enhance campaign effectiveness Stay organized and ahead of trends in a multi-brand, multi-market environment What we’re looking for Experience managing paid social campaigns, ideally across several markets or product categories Strong organizational skills and a proactive approach to campaign planning Comfort working with cross-functional teams and extracting actionable insights Interest in creative strategy and operational excellence