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Freelance Luxury Brand Evaluator - Cambridge, UK

CXGCambridge, Cambridge, United Kingdom
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Experience Level

Entry Level

Qualifications

To succeed in this role, you should have:A keen interest in luxury brands and customer experiences. Excellent observational skills and attention to detail. Strong communication skills to provide clear feedback. Ability to manage your own time and assignments efficiently.

About the job

Transform your passion for luxury into a rewarding career. Immerse yourself in the exclusive realm of high-end brands and make a significant impact across fashion, beauty, jewelry, and automotive sectors. Join CXG, a global leader in customer experience, and collaborate with renowned brands such as Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and many more.

Role Overview:

As a Luxury Brand Evaluator, you will discreetly assess customer interactions, providing invaluable feedback that enables brands to enhance their offerings. Whether conducting in-store visits, shopping online, or returning products, your insights will shape the future of luxury experiences.

  • Flexible schedule - each store visit lasts around 20 minutes, allowing you to undertake multiple evaluations.
  • Regular opportunities - engage in several assignments monthly and collaborate with some of the world's most prestigious brands.

Our Esteemed Luxury Partners:

Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana.

Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora.

Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy.

Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa.

Your Responsibilities:

  1. Select assignments that resonate with your preferences and expertise.
  2. Conduct evaluations in luxury boutiques or online, interacting with sales associates in-store or from home.
  3. Observe meticulously - assess the ambiance, service quality, and overall customer experience.
  4. Share candid feedback through our platform using structured questionnaires.

Benefits of Joining Us:

  • Collaborate with iconic brands across diverse industries.
  • Flexible assignments tailored to your personal interests.
  • Compensation for your time and insights, with potential reimbursements for purchases.
  • A user-friendly platform for managing assignments and submitting feedback.

How to Become Part of the CXG Community:

  1. Register: Sign up at live.cxg.com and confirm your email address.
  2. Complete Your Profile: Fill out your details to 100% and get verified.
  3. Get Certified: Pass the General Certification to unlock access to assignments.
  4. Apply for Missions: Explore assignments that excite and inspire you.
  5. Start Evaluating: Begin making an impact in the luxury market.

Compensation:

  • Non-Purchase Evaluations: Earn a fee based on the complexity of the mission.
  • Purchase-Based Evaluations: Reimbursement for approved items as detailed in the mission brief.

About CXG

CXG is a leading global company specializing in customer experience evaluation, working with some of the most prestigious luxury brands in the world. We pride ourselves on enhancing customer journeys and helping brands to excel in their service delivery.

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