About GliaGlia stands at the forefront of AI-driven customer service solutions tailored for banks and credit unions. Our innovative platform seamlessly integrates AI with human customer service representatives across all voice and digital interactions, thanks to our unique ChannelLess® Architecture. With our AI for All™ initiative, businesses can enhance efficiency without compromising customer experience by leveraging AI to automate conversations and streamline service operations.Valued at over $1 billion, Glia has earned recognition as a Deloitte Technology Fast 500™ company for five consecutive years, empowering over 700 financial institutions while boasting an impressive NPS score of 72. We are also proud to be certified as a Great Place to Work, with an astounding 98% employee satisfaction rate.Your RoleAs a Senior Software Engineer, you will become a vital member of the Media Essentials team (codename Ether). Your mission will be to develop exceptional rich media solutions that facilitate profound interactions for Glia’s clientele. You will significantly influence the successful realization of our ambitious Voice+AI roadmap.Team DynamicsThis position is designed to accommodate hybrid or remote work styles, although we highly value face-to-face interactions. For team members based in Estonia, working from the office is strongly encouraged. Additionally, we gather our engineering teams with remote members at least twice a year to foster collaboration, innovation, and relationship building. Travel for these gatherings may be required, which could also include final interview stages.Our team is distributed across Estonia (Tartu, Tallinn), Portugal, and Spain, and our processes are tailored for remote collaboration. While we are remote-first, we offer physical office locations in both Tallinn and Tartu, providing the option to work from these sites for those based in Estonia. Our operational hours align with the Eastern European time zone (EET/EEST), and we are hiring for this role in Estonia and Poland.Current Tech StackBackend: Go, Elixir, Ruby, PythonFrontend: React, JavaScript, TypeScriptInfrastructure: AWS, Kubernetes (EKS), Docker, TerraformDatabases & Persistence: PostgreSQL (RDS), DynamoDB, RedisEvent Streaming & Messaging: Apache Kafka, RabbitMQAI: Amazon Bedrock, Claude Code, Google Gemini
Dec 2, 2025