Founding Support Engineer - Customer Experience at Kognitos | Bengaluru

Join Aumovio as a User Experience Test Engineer, where you will play a crucial role in enhancing our product's usability through rigorous testing and user feedback analysis. Your expertise will directly impact the design and functionality of our applications, ensuring a seamless user experience.

Join aumovio as an ASC Test Engineer, where you will play a pivotal role in ensuring the quality and performance of our advanced systems. You will be responsible for developing and executing test plans, identifying defects, and collaborating with cross-functional teams to achieve high standards of quality.

Join our dynamic team at Finite HR Consulting as a User Experience Designer. In this pivotal role, you will be responsible for creating engaging and intuitive user experiences for our clients. You will collaborate with cross-functional teams to design user-centered solutions that enhance usability and accessibility across various platforms.

Position: Senior User Experience Designer (Architect)Experience Required: 10+ yearsKey Responsibilities:Partnering with lead experience architects to strategize user experience planning.Crafting user-friendly and engaging designs for mobile and web interfaces.Executing comprehensive usability research, including expert reviews, competitive analysis, task analysis, card sorting, user interviews, and usability testing to deliver structured insights and solutions.Expertise Required:Strong understanding of web and mobile design principles, with extensive experience in developing wireframes, storyboards, user flows, process flows, and site maps. E-commerce design experience is advantageous.Additional Requirements:Convert high-level business needs into actionable user interface solutions that reflect the latest interaction and visual design trends.Create engaging web and mobile application interactions and designs.Stay abreast of technology and interaction design trends.Lead design projects from inception to completion.Provide well-founded rationales for design decisions utilizing relevant data and sound judgment.Collaborate with cross-functional teams and the broader UX team during the design process.Develop and maintain comprehensive user interface specifications.Enhance the user experience knowledge base by updating UI guidelines and design patterns.Possess excellent written and verbal communication skills.

AUMOVIO is seeking a highly skilled Senior Full Stack Developer to join our innovative team in Bengaluru. In this role, you will leverage your expertise in both front-end and back-end development to deliver high-quality software solutions that enhance mobility experiences. If you are passionate about creating seamless user experiences and have a strong technical background, we invite you to apply.

About the RoleAUMOVIO is seeking a highly skilled Senior Full-Stack Developer with 7 to 10 years of experience to join our dynamic team. In this pivotal role, you will leverage your expertise in both back-end and front-end development. The ideal candidate will possess a strong foundation in Core Java and extensive hands-on experience with Spring Boot microservices, as well as proficiency in modern front-end frameworks such as ReactJS or Angular. You should be adept at working in a cloud-native environment and have a robust background with SQL and NoSQL databases.Your collaboration with product owners, architects, and fellow engineers will be critical in delivering scalable, secure, and high-performance features that meet our users' needs.Key ResponsibilitiesDevelop, maintain, and enhance Java-based microservices utilizing Spring Boot.Create scalable and maintainable cloud-native applications.Design responsive and interactive front-end applications using ReactJS or Angular.Write clean, maintainable, and reusable code across both back-end and front-end layers.Utilize SQL (MS SQL) or NoSQL (MongoDB) databases to design efficient data structures and queries.Collaborate with the team to enhance architecture, performance, and code quality.Troubleshoot, debug, and resolve complex technical issues.Engage in code reviews, sprint planning, estimations, and design discussions.

Join Stripe as an Engineering Manager, Support Experience, where you will lead a team of talented engineers dedicated to enhancing our customer support platform. In this role, you will oversee the design and implementation of innovative solutions that improve the customer experience and streamline support operations. You will collaborate with cross-functional teams to identify opportunities for improvement and drive projects from conception to delivery.

Join Sopra Steria as a 3D Experience and DELMIA Analyst, where you will leverage your expertise in 3D modeling and simulation software to drive innovation and efficiency within our projects. You will work closely with cross-functional teams to implement DELMIA solutions, enhancing our operational capabilities and contributing to our clients' success.

Join Sopra Steria as a 3D Experience Analyst specializing in DELMIA solutions. In this role, you will contribute to innovative projects aimed at enhancing operational efficiency through advanced 3D simulation technologies. Ideal candidates are passionate about digital transformation and possess strong analytical skills.

Harness is at the forefront of transforming software delivery with our cutting-edge AI platform, founded by renowned technologist and entrepreneur Jyoti Bansal, who previously established AppDynamics, acquired by Cisco for $3.7B. With around $570M in funding and a valuation of $5.5B, we are supported by top-tier investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As the landscape of software development evolves with AI accelerating code generation, the real challenge now lies in optimizing the stages that follow coding—like testing, deployments, application security, reliability, compliance, and cost management. Harness is addressing these challenges with advanced AI and automation, enabling teams to deploy software more quickly while ensuring security and governance throughout the delivery lifecycle.Harness AI, along with our Software Delivery Knowledge Graph, provides profound context and intelligent automation across the software delivery process, embedding governance and policy-driven controls throughout the platform.In the past year, Harness facilitated over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, and managed $2.8B in cloud expenses—empowering clients like United Airlines, Morningstar, and Choice Hotels to speed up releases by up to 75%, cut cloud costs by as much as 60%, and achieve a tenfold improvement in DevOps efficiency.With a global presence spanning 26 offices in 25 countries, Harness is shaping the future of AI-driven software delivery. We invite exceptional talent to join us in accelerating this transformative journey.Position SummaryWe seek a technically proficient engineer to join our Customer Experience team, capable of simplifying complex technical topics with ease. You will serve as an ambassador for Harness’ product suite, conducting in-depth troubleshooting to resolve customer issues swiftly. Your role will also include providing insightful recommendations for product enhancements to be executed by our development teams.About the RoleEnsure user satisfaction by efficiently handling and resolving Tier 1-3 product support issues with minimal developer involvement. Manage incident processes for significant customer issues to meet SLAs.Assist users with onboarding, third-party integrations, license management, and feature requests.Collaborate with Product and Engineering teams as necessary to improve the user experience of the platform.Partner with account managers (CSM) to onboard and support our customers.Offer technical guidance and best practices as a subject matter expert in our modules.

Join Sopra Steria as a 3D Experience DELMIA Analyst and take the next step in your career with a dynamic team that is committed to innovation and excellence. In this role, you will be responsible for supporting various projects related to DELMIA software, ensuring that our clients achieve optimal operational efficiency.

Join Endava as a Test Engineer in Bengaluru and take your career to the next level. As part of our Client Delivery team, you will be responsible for ensuring the quality and performance of our software solutions. You will engage in test planning, execution, and reporting while collaborating closely with development teams to enhance our products.

About UsAt Metropolis, we are at the forefront of the Recognition Economy, crafting artificial intelligence that transforms the real world into a responsive, seamless experience. Our mission is to eliminate the mundane and foster a sense of belonging and comfort wherever our users go. From revolutionizing parking systems to enhancing retail and hospitality interactions, we are dedicated to creating intuitive and magical experiences for millions. Join us as we innovate and build the future today!Your RoleWe are seeking a Principal Software Engineer to guide our Customer Experience application development team during a critical growth phase. As a leader in engineering, you will shape the technical vision and strategy that will propel Metropolis products into the future, crafting exceptional customer experiences. Your technical expertise will be vital in fostering a strong engineering culture and driving our mission forward. The ideal candidate will possess a product-focused mindset, driven by curiosity and a passion for enhancing customer interactions through technology, ensuring that our advancements align with user needs and contribute to the company's overall success.This is an exciting opportunity to develop an end-to-end mobility platform that serves high-traffic locations and diverse use cases, impacting the daily experiences of millions. If you are motivated by the challenge of empowering customers through innovative mobility solutions, we want to hear from you! Our dynamic and fast-paced environment encourages collaboration and challenges the status quo daily.Your ResponsibilitiesProvide strategic technical direction that influences the entire organization by developing and executing a comprehensive technical vision.Establish and advocate for best practices and technologies that promote operational excellence in system reliability while supporting rapid experimentation and data-driven decision-making.Facilitate significant improvements in developer experience through innovative technology solutions.

Join us at Harvey as a Senior Software Engineer focused on Developer Experience (DevEx). In this role, you will enhance the tools and frameworks used by our developers, promoting an efficient and enjoyable coding environment. You will collaborate closely with cross-functional teams to identify pain points in our development processes and implement innovative solutions.

About the Role Metropolis is hiring a Staff Software Engineer to focus on customer experience in Bengaluru, Karnataka, India. This role centers on building and improving software that shapes how users interact with our products. What You Will Do Work with teams across engineering, product, and design to create new features and refine existing ones Design and implement software solutions aimed at improving user satisfaction Apply software engineering expertise to solve complex problems that affect customer experience What We Look For Strong background in software engineering Experience collaborating with cross-functional teams Interest in building products that make a direct impact on customers

Join Eurofins as an IT Test Automation Engineer, where you will play a pivotal role in enhancing our testing processes. Your expertise in automation frameworks will help us ensure the highest quality standards in our software products. Collaborate with cross-functional teams to design, develop, and implement automated test scripts, contributing to our mission of delivering excellence.

Hello, I’m Rishabh, Co-founder & COO at Flent. I oversee all aspects of technology, platform development, and cash flow.At Flent, we believe our platform is destined to evolve beyond just a simple app interface filled with home listings.The reality of renting is often chaotic. Users typically arrive with vague needs—"I need something near my workplace, ideally within ₹60k, with good ventilation and non-smoking roommates." On the supply side, each property is distinct, featuring over 100 attributes. Conventional marketplace designs simply won't suffice.I envision our platform as a software-driven broker—one that attentively listens, interprets, and advises, rather than overwhelming users with endless options. It should clearly articulate why this home aligns with your needs, navigate the trade-offs that might confuse you, and foster trust through promptness and transparency.To me, exceptional design is both seamless and profoundly impactful. It simplifies choices, alleviates uncertainty, and empowers individuals to proceed confidently. This is the standard I uphold for everything we create at Flent.About the RoleWe are excited to bring on board our second Product Designer. In this role, you won't merely be designing screens; you will be defining the design ethos of our company.From optimizing how renters search, visit, and book homes to enhancing their post-move-in management, you will influence the entire digital renting journey. With no legacy systems to dismantle, you will have the freedom to construct a design framework from scratch—shaping the systems, workflows, design patterns, and culture.You will collaborate closely with product management and engineering teams to define scopes, conduct rapid user feedback sessions, and deliver visual interfaces that set a new standard in product design. This position also presents an opportunity to lead the design function within the next 12-24 months.Key Responsibilities:Develop the Design SystemEstablish Flent’s Figma design system from the ground up, including color tokens, typography, components, and animations. Ensure consistent, accessible UI across all screens.Manage End-to-End User JourneysDesign the visual aspects for tenants, landlords, and prospective clients throughout onboarding, discovery, booking, and post-move-in processes. Address both optimal user flows and edge cases; craft concise microcopy.Define the Core User ExperienceMap out the complete renting lifecycle—from search to move-in and beyond. Establish navigation structures, state management, and online/offline interactions (such as home visits and key exchanges).Rapid PrototypingQuickly convert concepts into interactive prototypes within hours. Test these prototypes with users or team members, and subsequently refine them into high-fidelity, development-ready specifications.Influence Product StrategyAssist in defining challenges, evaluating outcomes, and shaping the overall product strategy.

About zaimlerAt zaimler, we recognize that AI agents struggle to reason over fragmented enterprise data, which is spread across various systems without a cohesive context. This challenge has led to many failures in enterprise AI applications. As we transition from copilots to fully autonomous agents, we are creating a groundbreaking infrastructure layer that addresses these issues.zaimler stands at the forefront of the agentic era, providing a platform that automatically uncovers domain knowledge, maps intricate relationships, and empowers AI agents with the semantic understanding needed to operate with precision and scalability. Envision knowledge graphs engineered for real-time inference, designed for systems that require reasoning capabilities rather than mere data retrieval.Founded by industry veterans Biswajit Das (former VP of Engineering at Truera and Chief Architect at Visa) and Sofus Macskassy (ex-Director of Engineering at LinkedIn), who developed one of the largest production knowledge graphs in the sector, zaimler is a compact, senior team at the seed stage, collaborating with major enterprises across diverse sectors such as insurance, travel, and technology. If you aspire to construct the infrastructure that will empower the next decade of AI, we invite you to connect with us.The RoleWe are seeking a dedicated Software Engineer in Test to ensure the quality and reliability of zaimler's platform from the ground up. Our infrastructure supports real-time knowledge graph construction, semantic inference, and data ingestion across complex enterprise environments, where precision is paramount, and errors can be costly. You will design and implement testing infrastructure, develop performance benchmarks, and conduct integration validation to facilitate confident shipping as we scale our production deployments.This position transcends traditional QA roles; you will be writing more code than most software engineers, and the systems you develop will be as crucial as the platform itself.

Company OverviewWelcome to Nexthink, the pioneering leader in digital employee experience management. Our innovative solutions seamlessly integrate real-time analytics, automation, and employee feedback across all endpoints, empowering IT teams to enhance the workplace experience. With our cloud-native platform, we identify issues and provide solutions, automate responses, and facilitate continuous improvement in employee satisfaction and productivity. With millions of endpoints deployed, over $200M in annual recurring revenue, and a robust $180M in Series D financing, our valuation has reached $1.1B, and we are just getting started.Position OverviewWe seek an Engineering Manager passionate about learning and innovation. You will be a catalyst for change, propelling Nexthink to the forefront of digital employee experience.In this pivotal role, you will lead multiple engineering teams that are integral to Nexthink’s solutions. Success in this position requires a robust combination of management and technical expertise, along with the ability to thrive in a dynamic environment, transitioning from high-level strategic roadmaps to hands-on implementation. We are in search of a results-oriented professional who emphasizes outcomes over outputs.Key Responsibilities:Foster a high-performing engineering team through effective hiring, onboarding, coaching, performance management, and career development.Attract and retain top talent to drive team success.Lead engineering processes, architecture, and technical roadmaps in alignment with the engineering leadership team.Efficiently manage technical debt, security, quality, and technical decisions.Advocate for and enhance agile methodologies in software development to foster iterative and lean product development.Embed Nexthink values as foundational principles within your team.Collaborate with Product Management and UX teams to craft impactful user stories, shape the product roadmap, and ensure seamless collaboration from discovery to delivery.Ensure alignment and coordination between agile teams across various locations and cross-department collaboration with Marketing, Sales, HR, and Customer Success.Contribute technically as needed, leveraging your experience in architectural decisions, code reviews, prototyping, and codebase management.Own challenges from end-to-end, managing complexities, and engaging directly with stakeholders to minimize business impact.Promote a culture of integrity, mutual respect, and collaborative decision-making.