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Founding Sales Development Representative at tierzero | San Francisco

On-site Full-time

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Experience Level

Entry Level

Qualifications

QualificationsStrong communication skills with an ability to engage technical audiences. A proactive attitude with a passion for sales and business development. Experience in outbound sales or business development is a plus, but we welcome enthusiastic candidates willing to learn. Ability to analyze and understand customer needs and translate them into actionable outreach strategies.

About the job

tierzero builds tools that help engineering teams cut down on time spent handling alerts and urgent troubleshooting. The platform reduces repetitive questions, giving engineers more room to focus on shipping code. Companies such as Discord, Drata, and WeightWatchers use tierzero’s solutions to resolve incidents faster, by up to 40 percent, and have saved more than 7,000 engineering hours annually. The company is backed by $7 million in funding from Accel, SV Angel, and others.

tierzero is now hiring its first Sales Development Representative (SDR) at the San Francisco headquarters. This founding SDR will launch and shape the outbound sales strategy, working directly with the CEO and helping set the company’s sales foundation.

Role overview

This position exists to build tierzero’s outbound sales motion from scratch. Until now, the CEO has managed the entire sales cycle. With a strong closing process already in place, the focus now shifts to generating leads and filling the pipeline each day. There is no existing playbook, this role will create it. The SDR will help define messaging, identify target personas, and develop outreach strategies that will influence the company’s sales approach for years to come.

What you will do

Build the sales pipeline

  • Initiate cold calls and send personalized emails to engineering teams at Series C and later companies, starting relationships from the ground up.
  • Research and map target accounts, identify key contacts (including Engineering Managers, VPs, and Staff Engineers), and find entry points.
  • Design and test outbound sequences, experimenting with different messages and calls to action, and adapt quickly to what works.
  • Communicate in a relatable, peer-to-peer style that connects with engineers and avoids corporate jargon.

Shape outbound sales processes

  • Define and refine Ideal Customer Profiles, personas, and buying triggers through data-driven testing.
  • Set clear qualification criteria to prioritize high-value meetings.
  • Establish metrics, dashboards, and repeatable processes for generating pipeline.
  • Document successful outreach strategies so they can be scaled as the team grows.

About tierzero

About tierzerotierzero is dedicated to revolutionizing the engineering landscape by reducing the operational burdens that hinder productivity. Our AI-driven solutions are designed to empower engineering teams, allowing them to focus on innovation rather than maintenance. Join us as we continue to grow and transform the industry, backed by leading investors and a commitment to excellence.

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