About the job
Join Gradient Labs in revolutionizing customer experiences and operational efficiency in the financial services sector.
Founded in 2023, Gradient Labs has rapidly evolved from an innovative concept to a dynamic team serving well-known clients. Our unique AI operations agent is the first of its kind tailored specifically for financial services, adept at addressing high-stakes customer inquiries with precision and safety. This all-encompassing agent provides businesses with the visibility and control needed for reliable outcomes across their operations.
Our team comprises talented individuals from prestigious companies such as Monzo, Pleo, and Google. If you are eager to tackle complex challenges in AI and contribute to the future of customer operations and experience, we invite you to connect with us.
Your Role and Impact
We are in search of our inaugural Founding Platform & Security Engineer, a dedicated and skilled professional to join our expanding team. In this pivotal greenfield position, you will play a crucial role in designing and securing our advanced AI agent platform and its infrastructure from the ground up.
As you report directly to the CTO, you will establish the technical vision for Platform & Security while working closely with AI, engineering, and product teams to effectively scale and deploy our platform across various cloud environments. This role offers an exciting opportunity to leverage your extensive security expertise, particularly within the AI domain, to create enterprise-grade security systems in a fast-paced and evolving landscape.
- Ownership of Scaling Deployments: Lead the charge on application, cloud, network, and AI agent scalability across our platform, driving the global deployment of our agent across multiple cloud environments.
- Architect & Implement Security Framework: Design and establish a robust security framework that encompasses customer-facing products, cloud infrastructure (AWS, Azure, or GCP), and enterprise integration points, safeguarding against both traditional and modern AI-enabled threats.
- Integrate Security within AI: Collaborate with our AI engineering teams to embed security best practices throughout model training, evaluation, and deployment processes, enabling innovation while maintaining safety and responsibility.
- Automation & Tooling: Enhance security operations through the integration of tools into CI/CD pipelines, ensuring efficiency and effectiveness.

