About the job
About TierZero
TierZero helps engineering teams use AI to build and ship code more efficiently. The platform targets the bottleneck of human speed in production, giving teams tools for faster incident response, better operational visibility, and shared knowledge. TierZero is backed by $7M in funding from investors including Accel and SV Angel. Companies like Discord, Drata, and Framer trust TierZero to strengthen their infrastructure for AI-driven engineering.
Role Overview: Founding Member of Technical Staff
This is an on-site role based at TierZero’s San Francisco headquarters, with three days a week in the office. As a founding member, direct collaboration with the CEO, CTO, and early customers shapes the direction of both product and systems. The work spans hands-on development and close engagement with users and leadership.
What You Will Do
- Design and build intelligent AI systems to analyze large volumes of unstructured data.
- Deliver full-stack features based on real user feedback.
- Improve the product experience so AI agents are both reliable and easy for engineers to use.
- Develop systems that automatically evaluate LLM outputs and advance agentic reasoning using self-play and feedback loops.
- Create machine learning pipelines, including data ingestion, feature generation, embedding stores, retrieval-augmented generation (RAG), vector search, and graph databases.
- Prototype with open-source and new LLMs, comparing their strengths and weaknesses.
- Build scalable infrastructure for long-running, multi-step agents, with attention to memory, state, and asynchronous workflows.
What We Look For
- Over five years of relevant professional or open-source experience.
- Comfort working in environments with uncertainty and evolving challenges.
- Strong product focus and a drive for customer satisfaction.
- Interest in large language models (LLMs), Model Control Planes (MCPs), cloud infrastructure, and observability tools.
- Previous startup experience is a plus.
Location
This position is based in San Francisco. Expect to work on-site three days per week at TierZero’s HQ.

