About the job
About tierzero
tierzero builds tools that help engineering teams manage production code with stronger incident response, better operational visibility, and collaborative knowledge sharing. Companies like Discord, Drata, and Framer use tierzero to support their infrastructure in an AI-driven landscape. Backed by $7 million from investors including Accel and SV Angel, tierzero is growing quickly from its San Francisco headquarters.
Role Overview: Founding Member of Technical Staff
This is a hands-on role shaping tierzero’s core product and systems from the ground up. The founding technical team works closely with the CEO, CTO, and early customers to solve real engineering challenges. The position is based in San Francisco, with a hybrid schedule: three days each week in the office.
What You’ll Do
- Design and build intelligent AI systems that process large volumes of unstructured data
- Deliver full-stack features informed by real-time user feedback
- Improve usability so AI agents are both effective and trustworthy for engineers
- Develop systems for automated evaluation of LLM outputs, including feedback loops and self-play
- Construct machine learning pipelines for data ingestion, feature generation, embedding storage, retrieval-augmented generation (RAG), vector search, and graph databases
- Prototype with open-source LLMs to understand their strengths and weaknesses
- Create scalable infrastructure for complex, multi-step agents, focusing on memory, state management, and asynchronous workflows
Who We’re Looking For
- 5+ years of professional experience or significant open-source contributions
- Interest in LLMs, MCPs, cloud infrastructure, and observability tools
- Comfort working in changing, ambiguous situations
- Product-focused and customer-first mindset
- Experience learning from and collaborating with engineers from diverse backgrounds
- Bonus: Previous experience in a startup setting
Work Location
Hybrid schedule: three days per week in-person at the San Francisco HQ.

