About the job
Empowering Innovation in Software Engineering
At TierZero, our mission is to revolutionize software engineering by enabling developers to focus on what they do best—building. Currently, engineers devote 50–70% of their time on operational tasks such as handling alerts, resolving incidents, answering queries, and monitoring deployments. We are developing cutting-edge AI agents designed to alleviate these burdens, thus unleashing creativity and accelerating development speed. The potential is enormous: a $1.5 trillion productivity market ripe for the taking.
Why Join Us?
Innovative Team: Our founding team comprises trailblazers in AI technology—seasoned engineers who played pivotal roles in shaping foundational systems at Facebook, Databricks, LangChain, and Brex. Our CEO boasts two successful ventures and previously managed cloud infrastructure for Pokémon GO, while our CTO was instrumental in Databricks’ AI model serving and agent initiatives that generated over $300 million in revenue.
Transformative Clients: We collaborate with numerous enterprise engineering teams that have experienced significant improvements in reliability and productivity, many of whom eagerly serve as testimonials for our impact.
Groundbreaking Product: We’ve developed a versatile agentic platform that integrates code, infrastructure, telemetry, and institutional knowledge. This holistic approach equips specialized AI agents for a variety of tasks, from incident analysis to engineering support. We take pride in offering the industry’s only 95% accuracy guarantee on agent outputs.
Strong Financial Backing: Our endeavors are supported by esteemed investors such as Accel and SV Angel, early backers of prominent companies like Facebook, Atlassian, Slack, and Stripe.
About Our Solutions
While modern AI tools have simplified coding, the engineering timeframe hasn’t accelerated correspondingly. This lag is primarily due to alerts, incidents, support requests, deployments, performance challenges, and the increasing operational complexity of contemporary systems. TierZero addresses these issues by implementing self-learning AI agents that autonomously manage operational workflows from start to finish, thereby reclaiming invaluable time for engineers and enhancing delivery efficiency.
Incident Management: TierZero autonomously conducts impact assessments and root cause analyses utilizing existing telemetry, infrastructure, codebases, and documentation, proposing and executing code changes, rollbacks, and other remedial actions.
Engineering Support: Beyond merely addressing common queries, TierZero delves deeper by investigating the root causes...

