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Founding Data Analytics Engineer

Assort HealthSan Francisco (HQ)
On-site Full-time

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Experience Level

Entry Level

Qualifications

QualificationsWe are looking for candidates who are passionate about data and its role in transforming healthcare. Ideal candidates will have:A strong background in data analytics and engineering. Experience with data pipelines, ETL processes, and dashboard creation. Familiarity with predictive analytics and customer health monitoring. Excellent communication skills for cross-department collaboration. A proactive mindset and eagerness to contribute to a growing team.

About the job

Join Us in Transforming Healthcare Accessibility

At Assort Health, we are dedicated to revolutionizing healthcare to ensure it is accessible, seamless, and efficient for everyone, anywhere, at any time. Our mission is to foster effortless connections between patients and providers through advanced AI technologies, creating a tailored experience that addresses the complexities of healthcare.

As a leading patient experience platform powered by specialty-specific AI, Assort Health eliminates the frustrations of lengthy hold times and communication barriers, enabling patients to receive prompt care. Since our inception in 2023, we've successfully managed over 110 million patient interactions, significantly reducing average hold times from 11 minutes to just 1 minute. Our platform supports thousands of providers, boasting over 98% resolution rates and 99% scheduling accuracy. With an impressive 4.5/5 average patient satisfaction from over 52,000 reviews and a remarkable 20x revenue growth projected for 2025, we are rapidly expanding our impact across the healthcare industry.

About the Role

We are seeking a Founding Data Analytics Engineer to become our first dedicated data hire. In this crucial role, you will oversee all aspects of data analytics, including pipelines, dashboards, and ad-hoc analysis. Your work will directly support our Product, RevOps, Marketing, Finance, and Customer Success teams, while collaborating closely with Engineering and Operations Analysts to build a robust data infrastructure as we scale our operations.

Key Responsibilities

  • Develop and maintain analytics pipelines, data ponds, and schemas that serve as our source of truth.

  • Monitor customer health, generate alerts, and conduct predictive analytics to assess churn risk.

  • Label outcomes and evaluate datasets for our AI agents.

  • Analyze agent funnel performance and prioritize initiatives in collaboration with a Conversation Designer.

  • Create client-facing dashboards and quarterly business review reports using Omni/Looker.

  • Set up experiments, develop new metrics, and make go/no-go decisions using Statsig.

  • Implement ETL pipelines for third-party databases, including EHRs and CRMs.

  • Design systems for long-term agent memory management.

  • Ensure data quality, completeness, and uptime across all systems.

  • And more — we welcome your ideas!

About Assort Health

Assort Health is pioneering a transformative approach to patient experience by leveraging cutting-edge AI technology. By focusing on specialty-specific needs, we aim to streamline healthcare interactions and improve overall accessibility, ensuring that care is connected and efficient. Our rapid growth and high patient satisfaction rates reflect our commitment to excellence in the healthcare sector.

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