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Founding Account Manager at Omnea | London

OmneaLondon
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in account management or customer success roles, preferably in a tech environment. Strong communication and interpersonal skills to build relationships with stakeholders at all levels. Ability to analyze data and customer feedback to improve service delivery. A proactive approach to problem-solving and conflict resolution. Experience in managing customer expectations and delivering exceptional service.

About the job

Our Mission

At Omnea, we are transforming the enterprise procurement landscape by addressing the most cumbersome aspects of the process. Procurement can often take months, involve over 50 emails, and engage multiple departments including Finance, Legal, Security, and IT just to approve a single purchase.

With our recent funding of $75M from Khosla Ventures, Insight Partners, and Accel, we are set to revolutionize this process. Our AI-driven platform seamlessly connects every stakeholder, step, and system, ensuring that purchases are swift, secure, and efficient. Our solution provides a centralized hub for requests, automated approvals and renewals, real-time risk assessments, and comprehensive spending visibility.

The market potential is vast, estimated at over $7B, and our rapid growth reflects this opportunity. We've increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global leaders such as Spotify, MongoDB, Monzo, and Albertsons. Notably, we have been recognized as the 4th fastest growing startup in Europe.

Our team boasts a wealth of experience, having previously scaled Tessian (a cybersecurity technology firm backed by Sequoia, Balderton, and Accel, which was acquired post-Series C). Our leaders have a proven track record of growing unicorns, launching exceptional products, and executing at the highest levels. You will collaborate with industry leaders such as Ben, Abs, Sabrina, and Rebe.

What We're Looking For

We are seeking our inaugural Account Manager to join Omnea's customer team. You should be eager to take ownership of expansion quotas and renewal results for our rapidly growing customer base, as well as to help build a new function that promises an accelerated career path.

You will manage relationships with our most significant and strategic customers throughout their entire lifecycle. Your primary objective will be to ensure that customers derive substantial value from Omnea from the onset and beyond. By leveraging your expertise and cultivating deep, long-term relationships with our advocates, you will drive renewals, expansions, and upsells effectively.

About Omnea

Omnea is at the forefront of revolutionizing enterprise procurement through innovative technology. Our mission is to streamline and enhance the purchasing process, making it faster and more efficient for businesses. Backed by significant investment and a dynamic leadership team, we are poised for rapid growth and success in a lucrative market.

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