About the job
TierZero builds AI-powered tools that help engineering teams manage code in production. The platform supports faster incident response, clearer visibility, and easier knowledge sharing. Companies such as Discord, Drata, and Framer use TierZero daily. Backed by $7 million from investors like Accel and SV Angel, the team works from a headquarters in San Francisco.
Role overview
This founding Account Executive role is central to shaping how TierZero approaches sales. Instead of following a set playbook, the position involves building the sales strategy from the start. Working closely with the founding team, this person will influence sales processes, improve discovery, and set standards that will guide the company as it grows. The impact of this work will be foundational to TierZero’s future sales culture.
What you will do
- Manage the entire sales cycle for mid-market and enterprise customers, from identifying prospects to closing deals.
- Handle complex sales involving multiple stakeholders, explaining TierZero’s technical value to engineering leaders in terms they care about.
- Collaborate with the founding team to build a sales framework, including qualification criteria, objection handling, and deal progression strategies.
- Work directly with the CEO to refine the Ideal Customer Profile, pricing, and competitive positioning.
- Share product feedback based on insights from sales conversations and customer needs.
- Develop expertise in observability, incident management, Kubernetes, and CI/CD tools to connect with technical buyers.
- Understand the competitive landscape and address questions about in-house solutions.
Location
This position is based at TierZero’s San Francisco headquarters.

