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Forward Deployed Software Engineer - Singapore

OpenAISingapore
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

7+ years of professional full-stack engineering experience (excluding internships) in tech and product-driven environments; strong programming skills; experience with customer-facing roles; excellent problem-solving and communication abilities.

About the job

About Our Team

Join OpenAI’s innovative Forward Deployed Engineering team, where we collaborate closely with our clients to transform cutting-edge research into operational systems. Our team operates at the dynamic intersection of customer delivery and core platform development, ensuring impactful outcomes for our partners.

About the Role

We are seeking dedicated and customer-oriented software engineers to develop bespoke software solutions that harness OpenAI’s APIs to address tangible client challenges. As a Forward Deployed Software Engineer (FDSWE), you will engage with clients and fellow OpenAI engineers to architect and implement scalable solutions to their most pressing issues. You will create abstractions that facilitate problem-solving and enhance our delivery speed and quality across all engagements.
This role involves close collaboration with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers, ensuring a unified approach to client accounts. Additionally, you will liaise with our Research and Applied Product and Engineering teams to relay valuable client feedback, enriching our development process.

This position is based in Singapore, utilizing a hybrid work model with 3 days in the office each week. We also provide relocation assistance for new hires, and expect approximately 50% travel.

Key Responsibilities:

  • Engage deeply with key clients to comprehend their business challenges and technical needs.

  • Design, architect, and develop comprehensive full-stack solutions using an experimental and iterative approach.

  • Draft detailed scopes of work and project timelines for both proof-of-concept prototypes and full-scale deployments.

  • Actively collaborate with clients' technical teams, serving as a technical expert and trusted advisor to drive project completion on their infrastructure.

  • Work in conjunction with Product, Research, and Applied teams to guarantee seamless client experiences, successful project outcomes, and actionable product feedback.

  • Contribute to internal knowledge repositories, documenting best practices and insights gathered from customer interactions to enhance the Forward Deployed Engineering function.

Ideal Candidate Profile:

  • A minimum of 7 years of professional full-stack engineering experience (excluding internships) in relevant roles at tech and product-centric companies. Experience engaging directly with customers is highly valuable.

  • Proficiency in programming languages and frameworks commonly used in full-stack development.

  • Demonstrated ability in designing scalable and efficient software solutions.

  • Strong problem-solving skills and the ability to work collaboratively in a fast-paced environment.

  • Excellent communication skills, both verbal and written, with the capacity to translate complex technical concepts into easily understandable terms for clients.

  • A passion for technology and a commitment to professional growth.

About OpenAI

OpenAI is at the forefront of artificial intelligence research and application, striving to ensure that artificial general intelligence benefits all of humanity. Our team is composed of passionate individuals dedicated to leveraging technology for positive societal impact.

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