About the job
Location: Austin, TX.
About the Role
As a Forward Deployed Software Engineer (FDSE) at First Resonance, you will be an essential problem solver, joining our elite "Delta" FDSE team. You will be stationed at our customers' sites to tackle their most complex challenges. In this dynamic role, you will closely engage with clients, immersing yourself in their operations, grasping their distinct issues, and crafting customized solutions that integrate seamlessly with our ION platform.
Are you excited about supporting innovative technologies in eVTOLs, rockets, robotics, and autonomous vehicles? As an FDSE, your contributions will significantly enhance our customers' success in these domains by understanding their needs, developing software solutions from inception to deployment, and ensuring exceptional customer satisfaction. Your responsibilities may include collaborating with engineers to design features that automate tedious processes or serving as the key contact for troubleshooting issues hindering their production efforts.
Key Responsibilities
Act as a deployed technical specialist, offering hands-on guidance for the implementation, utilization, and ongoing enhancement of ION.
Partner with customers to identify their pressing challenges and devise effective strategies and intelligent solutions (such as building custom web applications and managing large datasets).
Take complete ownership of developing and delivering solutions while ensuring high levels of customer satisfaction.
Write clean, scalable, and maintainable code across the technology stack.
Collaborate in small teams, taking charge of the end-to-end execution of high-impact projects.
Work alongside the First Resonance team to continuously refine the product based on customer insights and requirements.
Qualifications
Solid engineering background in disciplines such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.
Exceptional communication and interpersonal skills, with a strong capacity to build relationships with various stakeholders including customers, their leadership, and the First Resonance team.
Proven experience in delivering production-quality code.
Ability to collaborate effectively with both technical and non-technical individuals.

