Forward Deployed Engineering Intern (AI Agent) at Cresta | Remote

Cresta is redefining the dynamics of customer interactions by transforming every conversation into a strategic advantage for contact centers. Our innovative platform merges cutting-edge AI with human expertise to reveal customer insights, streamline process automation, and empower team members to enhance efficiency and performance. Founded by esteemed AI visionary Sebastian Thrun, a pioneer behind Google X, Waymo, and Udacity, our leadership also boasts Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. We have curated a premier team of AI and ML specialists, market leaders, and renowned investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital. Our esteemed clientele includes industry giants like Intuit, Cox Communications, Hilton, and Carmax, and we've been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally. Join us as we embark on a revolutionary journey to reshape the future of work with AI. The next era of work begins at Cresta.About the Role:The Platform Frontend team is dedicated to developing and maintaining a robust platform that underpins all frontend initiatives. This team oversees critical areas such as architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They are responsible for ensuring optimal performance, security, and adherence to best practices while organizing the frontend landscape into product-driven components.

Cresta is on a transformative mission to elevate every customer interaction into a strategic advantage, harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human insights, enabling contact centers to unveil customer insights, streamline conversations and processes, and empower team members to operate efficiently and effectively. Founded by visionary leader Sebastian Thrun, a pioneer behind Google X and Waymo, our leadership team also includes Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. We have curated a stellar team of AI and ML experts, strategic market leaders, and top-tier investors, including Andreessen Horowitz, Greylock Partners, and Sequoia. Our esteemed clientele features renowned brands such as Intuit, Cox Communications, Hilton, and Carmax, and we've received accolades from Forbes and Bain Consulting as one of the premier private AI companies globally. Join us on this exciting journey to revolutionize the workforce with AI. The future of work is unfolding at Cresta.About the role:The Platform Frontend team is dedicated to developing and maintaining a robust platform that serves all frontend development needs. This team is responsible for key aspects including architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. As a key member of the Platform Frontend team, your focus will be on building desktop screen capturing, auditing, and analytics gathering features...

Cresta is dedicated to transforming every customer interaction into a strategic advantage by unlocking the full potential of contact centers. Our cutting-edge platform merges the finest aspects of artificial intelligence and human expertise to enable contact centers to uncover valuable customer insights and implement best practices, automate conversations and redundant processes, and empower each team member to operate more efficiently. Emerging from the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is the visionary behind Google X, Waymo, Udacity, and more. Our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.We have built a world-class team composed of AI and ML specialists, market leaders, and top investors, including Andreessen Horowitz, Greylock Partners, and Sequoia, alongside former AT&T CEO John Donovan. Our esteemed clientele features brands such as Intuit, Cox Communications, Hilton, and Carmax, and we’ve been acknowledged by Forbes and Bain Consulting as one of the premier private AI companies globally.Join us on this exhilarating journey to transform the workforce through AI. The future of work starts here, at Cresta.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform fuses advanced AI with human insight, enabling contact centers to uncover customer insights, streamline processes, and enhance team productivity. Founded by the renowned Sebastian Thrun, a pioneer from the Stanford AI lab and visionary behind Google X, Waymo, and Udacity, our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Join us on an exhilarating journey to redefine the future of work with AI technology. The revolution begins at Cresta.

Cresta is dedicated to transforming customer conversations into a competitive edge by harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize communication processes, and empower team members to work with greater efficiency. Founded by Sebastian Thrun, a pioneer from the esteemed Stanford AI lab and the visionary behind Google X, Waymo, and Udacity, Cresta's leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.Join us on this exciting journey to reshape the workforce using the power of AI. The future of work is here, and it starts at Cresta.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI with human expertise to provide contact centers with invaluable customer insights, optimize processes, automate conversations, and empower team members to excel in their roles. Founded by the visionary Sebastian Thrun, renowned for his work with Google X and Waymo, and supported by an exceptional leadership team including CEO Ping Wu and co-founder Tim Shi, we are on the forefront of AI advancements.Join us on this exciting journey to redefine the future of work through AI at Cresta.About the Role:The AI Agent team at Cresta is developing enterprise-grade AI Agents designed to function effectively within real-world contact center settings. A vital aspect of this mission is to ensure that our AI Agents can integrate seamlessly with various CCaaS platforms (Contact Center as a Service), facilitating smooth transitions between AI and human agents as required.This role focuses on building robust backend systems that empower our AI Agents to:Integrate extensively with leading CCaaS platformsEngage in live customer conversations across voice and chatMaintain a complete conversation state and contextExecute real-time actions within the CCaaS ecosystemEffortlessly transition conversations to human agents without losing context, history, or workflow stateAssist human agents with AI support post-transferWe seek talented backend engineers eager to work at the intersection of distributed systems, real-time communication, enterprise integrations, and AI orchestration.This is not merely a research position; it is focused on constructing production-grade infrastructure that ensures AI Agents operate reliably within mission-critical customer environments.Why This Role Is Unique:AI + Real-Time Systems: Contribute to infrastructure that enables AI Agents to participate in live conversations on a large scale.Enterprise-Grade Integrations: Design robust connections with major CCaaS platforms and customer systems.

Join Us at SyncSketch!At SyncSketch, we empower creative teams to collaborate with speed and clarity through our innovative real-time visual feedback platform. Our cloud-based review tool allows artists, directors, and production teams to annotate directly on images, videos, and 3D content, making the iterative process not only intuitive but immediate. Whether in gaming, film, animation, or design, SyncSketch enhances review cycles, fosters better communication, and ensures feedback is intrinsically linked to the work being performed. Our mission is to promote clarity, collaboration, and the confidence to transition from initial ideas to polished final products.We are on the lookout for a talented Software Engineer with a strong emphasis on Frontend Engineering, who thrives in a dynamic and fast-paced team setting. You should be comfortable taking on various roles and stepping in across the tech stack as needed. In this crucial position, you will help design and develop highly responsive and collaborative web interfaces, create real-time drawing and media review features, and guarantee optimal performance, reliability, and scalability throughout the application. A genuine enthusiasm for film, television, games, and animation is essential to succeed in this role.

Cresta is innovating the way customer conversations are transformed into competitive advantages by harnessing the full potential of contact centers. Our cutting-edge platform merges AI with human intelligence, enabling contact centers to glean actionable insights, streamline operations, and empower team members to work more efficiently. Founded by visionary Sebastian Thrun of Stanford AI lab fame, along with a leadership team that includes industry titans such as Ping Wu and Tim Shi, we're committed to pioneering the future of work.Our elite team consists of AI and ML specialists, strategic leaders, and top-tier investors including Andreessen Horowitz and Sequoia. Trusted by renowned brands like Intuit and Hilton, we have been recognized by Forbes and Bain Consulting as a leading private AI company.Join us on our exciting journey to redefine the workforce landscape with AI technology. The future of work is happening now, and it begins at Cresta.

Role overview Docker, Inc. is looking for a Senior Frontend Software Engineer located in Canada. The main focus of this position is to build and enhance web applications that help developers globally. Collaboration is central to this role. The Senior Frontend Software Engineer will work closely with product managers and designers to deliver new features and improve the user experience of Docker’s platform. What you will do Develop and maintain web applications that serve the needs of developers worldwide Partner with product managers and designers to launch new features Refine and enhance the platform’s user interface and overall experience Location This position is open to candidates based in Canada.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform seamlessly integrates advanced AI with human intelligence, enabling contact centers to uncover customer insights, streamline conversations, and optimize workflows. With roots in the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work at Google X, Waymo, Udacity, and beyond. Our leadership team also boasts CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team, you will contribute to the development of cutting-edge AI Agents designed to tackle real-world challenges faced by our clients. Your focus will be on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring that the solutions we create are secure, cost-effective, and reliable. This position requires hands-on engagement with state-of-the-art projects, calling for innovative and passionate software engineers capable of translating research into scalable, practical applications.Your primary responsibility will be to guarantee that our AI Agents are supported by resilient and scalable server solutions. This entails designing and maintaining the server architecture capable of managing high-volume, real-world interactions while maintaining optimal performance and availability. Although our focus is on server optimization and data management rather than pure research, you will work with some of the most advanced technologies in cloud and server infrastructure.This is a rare opportunity to influence the future of AI at Cresta by addressing complex problems and deploying groundbreaking AI solutions in production environments.

Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.

About MegaportAt Megaport, we redefine the tech landscape as the global frontrunner in Network as a Service (NaaS). Our innovative solutions revolutionize how businesses connect with the cloud, data centers, and each other. As a publicly traded company on the Australian Stock Exchange, we proudly partner with industry giants like Amazon, Microsoft, Google, Oracle, IBM, and more. Our headquarters are in Brisbane, where a dynamic team of over 400 professionals collaborates across Asia-Pacific, Europe, and the Americas in a vibrant, supportive, and truly enjoyable work environment.Our Team CultureWe are a passionate collective of problem solvers, pixel enthusiasts, code artisans, and cloud advocates. Here, culture transcends mere slogans; we prioritize collaboration over hierarchy, foster curiosity as a catalyst for growth, and ensure every voice is heard. While we take our work seriously, we maintain a lighthearted approach. Our commitment to a unified global vision drives us to trust each other, execute effectively, and uphold our values above commercial interests. Most importantly, our customers are at the heart of our mission.We are dedicated to enhancing diversity within the tech sector and encourage applicants from all backgrounds. If you're excited about this opportunity, we invite you to apply even if you don't meet every qualification.The RoleWe are seeking a skilled Frontend Developer to join our Engineering team. This pivotal role will focus on accelerating our software development process and enhancing our systems for both customers and internal stakeholders. Reporting to the Frontend Development Manager, you will play a critical role in the evolution of our flagship web platform, the Megaport Portal, along with other software solutions aimed at both internal and external users. You will collaborate closely with a talented and motivated technical team, engaging with various stakeholders to develop innovative solutions.

Join AuditBoard as a Senior Frontend Software Engineer I and play a key role in building innovative solutions that empower businesses to manage their audits and compliance processes efficiently. As a member of our Core Data team, you'll leverage your expertise in modern web technologies to develop user-friendly applications that enhance our product offerings.

Luxury Presence is at the forefront of revolutionizing the real estate industry through our innovative AI growth platform. Supported by esteemed investors like Bessemer Venture Partners, we are a thriving Series C company poised to achieve $100 million in annual recurring revenue within the next six months. Our platform is trusted by over 87,000 real estate professionals, including more than 30% of the WSJ Real Trends top 100 agents in the U.S.The OpportunityAt Luxury Presence, we don’t just utilize AI; we integrate it into our development process, enabling us to build and innovate faster than our peers. As a leader in AI application, we empower our engineers with the resources to use AI agents for writing, reviewing, and deploying production code daily. We envision a future where AI collaborates with humans, and our team is already ahead in this transformative journey.As a Staff Frontend Engineer, you will serve as the technical expert for our React-based micro-frontend platform, which supports thousands of real estate businesses. You will play a pivotal role in enhancing our design system, guiding our transition from outdated UI libraries to a cutting-edge Tailwind-based component library, and establishing frontend standards that will be adhered to by both AI agents and human engineers. This position is ideal for someone passionate about terminal operations with AI, possessing strong perspectives on component architecture and large-scale design systems, and eager to shape the future of AI-enhanced frontend development.What You'll DoOwn the architecture of the frontend platform. Lead the technical trajectory of our React micro-frontend platform utilizing single-spa, making vital decisions regarding module federation, code splitting, and scaling our frontend across an expanding product surface.Advance the design system. Influence the progression of our Radix + Tailwind CSS + component library, a monorepo that powers our UI. Establish patterns for accessible, token-driven components compatible with both web and native, ensuring our Figma-to-code pipeline remains efficient.Guide the migration to modern frontend solutions. We are in the process of transitioning from Material-UI and styled-components to our contemporary design framework based on Tailwind CSS, Radix UI, and design tokens. You will define the strategy for this migration, determine the pace, and guarantee a smooth experience for users throughout.Deliver AI-native product experiences. Collaborate closely with product, design, and AI teams to create intelligent frontend features that leverage large language models, agent frameworks, and real-time data—from our AI-driven site builder to interactive property search capabilities with maps and geospatial functionalities.Shape our development practices. Influence not just what we create, but how we create it, ensuring that our development process is as innovative as the products we deliver.

Join our dynamic team at Voldex as a Senior Software Engineer, where you will play a pivotal role in developing innovative software solutions that enhance our products and services. This remote position allows you to work from anywhere in Canada while collaborating with a talented group of professionals dedicated to excellence and innovation.You will be responsible for designing, coding, and testing complex software applications, ensuring high performance and responsiveness to requests from the front-end. Your expertise will contribute to the architecture and design of our software systems, and you will also mentor junior developers, fostering an environment of learning and growth.

Cresta is dedicated to transforming customer interactions into strategic advantages by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI technology with human expertise to provide contact centers with valuable customer insights, streamline communication processes, and elevate team performance. Founded by renowned Stanford AI lab co-founder Sebastian Thrun, known for his pivotal roles in Google X and Waymo, our leadership team also includes Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.Join us on an exhilarating journey to redefine the future of work with AI. The future is now, and it’s at Cresta.

This position begins as a remote role, transitioning to a hybrid model requiring in-office work twice a week at our downtown Toronto location.As a Senior Frontend Engineer on the Availability Planning & Experiences team, you will develop essential tools that empower restaurants to optimize their operations on OpenTable.The Availability Planning feature serves as the core mechanism for OpenTable for Restaurants. It allows restaurants to manage their schedules, define shifts, organize seating arrangements, and refine their booking processes. You will tackle complex challenges that require a balance of precision and flexibility, providing restaurants with robust controls while ensuring an intuitive user experience.Additionally, you'll play a critical role in shaping our Experiences offerings, enabling restaurants to craft unique events and services. Your contributions will directly influence how restaurants design, manage, and present these experiences to their guests.In terms of engineering, you will be working with a modern frontend stack, including:JavaScript + TypeScriptReact + ReduxReact Testing Library, Jest, and Cypress for comprehensive testing

About Us:At Atolio, we pride ourselves on being a fully remote and well-funded startup, founded by industry veterans from Splunk and PagerDuty. Our mission is to revolutionize access to organizational knowledge, making it instantly available across various applications, services, and platforms. As an early-series startup, we leverage advanced machine learning and AI to tackle some of the most intricate challenges in enterprise search, including indexing, retrieval, and multi-cloud scaling (AWS, GCP, Azure). Our collaborative culture, state-of-the-art tools, and extensive benefits create an environment where innovation and creativity flourish.About the Role:In the capacity of a Senior Backend Engineer, you will be instrumental in developing distributed backend services deployed in Kubernetes across AWS, GCP, or Azure, facilitating enterprise-grade applications integrated with services like Okta. You will also be responsible for constructing scalable, cloud-native systems using Golang. This role is perfect for those who excel in dynamic, uncertain environments, enjoy tackling intricate infrastructure and systems challenges, and possess excellent communication skills in a fully remote setting.Your Responsibilities Will Include:Designing, building, and maintaining high-performance, cloud-native backend services using Golang within a modern microservices architecture.Utilizing a profound understanding of computer science principles, including algorithms, data structures, operating systems, and distributed systems to address complex, real-world challenges.Deploying and managing services in Kubernetes across AWS, GCP, or Azure, with an emphasis on reliability, observability, and performance.Integrating with enterprise systems and security protocols, including SSO/IdP providers like Okta, to facilitate large-scale deployments.Leading projects from inception to execution.Overseeing the architecture and design of new product features and services.Collaborating across teams to define technical requirements, design architecture, and deliver impactful solutions in a fast-paced startup environment.Working across the stack as needed, particularly at the intersection of backend services and other infrastructure layers.What We Seek:A solid grasp of core computer science principles, including algorithms, data structures, operating systems, distributed systems, networking, and concurrent programming.5+ years of experience in designing, implementing, and maintaining highly scalable cloud-native applications.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges the strengths of artificial intelligence and human insight to empower contact centers in uncovering customer insights, automating interactions and streamlining inefficiencies, ultimately enabling every team member to operate with enhanced efficiency. Founded by visionary leaders from the esteemed Stanford AI Lab, including Sebastian Thrun, a pioneer behind Google X and Waymo, we are driven by a mission to revolutionize the workforce with AI. Join us as we shape the future of work at Cresta.