Forward Deployed Engineering Intern (AI Agent) at Cresta | Remote

Join Asana as a Senior Engineering Manager, where you will lead a dynamic team focused on developing innovative AI Agents that enhance productivity and collaboration. In this pivotal role, you will shape the vision and strategic direction of our AI initiatives, guiding engineers to build cutting-edge solutions that empower our users. You'll work closely with cross-functional partners to drive the successful execution of projects from inception to launch.

Klue helps businesses transform scattered competitive data into clear, actionable insights. The Vancouver team is expanding and seeking a Senior Software Engineer with a focus on AI agent development. Role overview This position centers on designing and operating large language model (LLM)-powered agents at scale. Responsibilities span multi-agent orchestration, sub-agent design, and building evaluation frameworks to ensure outputs are both reliable and measurable. The work covers the full stack, including optimizing inference costs, improving retrieval and query performance, and creating feedback loops for ongoing system improvement. In addition to technical execution, this engineer will help shape the product roadmap by offering technical guidance and collaborating closely with product leadership. The role involves guiding projects from early architecture through experimentation and into production, always with an eye on production readiness and measurable results. What you will do Develop and deploy backend systems for agentic workflows. Design retrieval pipelines, orchestration layers, and agent architectures that process large volumes of competitive data, such as news, press releases, website updates, Slack messages, emails, reviews, and CRM data, into actionable intelligence for clients. Enhance LLM-powered workflows end-to-end. Work on prompt design, retrieval strategies, caching, and latency optimization to make agent responses fast, accurate, and reliable in production. Lead evaluations of agent systems at scale. Build and manage evaluation frameworks (automated, offline, and human-in-the-loop) to assess relevance, quality, latency, and overall task success. Define excellence metrics and set up infrastructure for ongoing measurement. Design and implement human-in-the-loop systems. Collaborate with product and design teams to propose and prototype feedback mechanisms, review workflows, and correction loops that help keep AI agents accurate and trustworthy over time. Location This role is based in Vancouver, British Columbia. Learn more about Klue at klue.com.

Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.

Join Huawei Canada as a Senior Research Engineer, specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has been at the forefront of Huawei Cloud's innovation in Canada. We delve into cutting-edge cloud technologies, enhancing product development and continuous improvement. Our research encompasses cloud-native databases, resource scheduling, middleware, media processing, and user experience studies. We cultivate a dynamic technical environment, collaborating with industry experts to build a leading cloud platform.Your Role:Design and develop LLM-driven AI agents tailored for cloud services, with a strong focus on agent design, orchestration, and integration within PaaS platforms.Translate complex academic theories into practical, scalable production code, enhancing AI tools and application platforms.Collaborate with AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure optimal performance and reliability of AI workflows through thorough testing and evaluation.Engage in applied research with opportunities for publication, patenting, and advancing the frontiers of autonomous AI systems.The anticipated annual total compensation for this role ranges from $127,000 to $225,000, contingent on qualifications, experience, and proven expertise.

Cresta is dedicated to transforming customer conversations into a competitive edge by harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize communication processes, and empower team members to work with greater efficiency. Founded by Sebastian Thrun, a pioneer from the esteemed Stanford AI lab and the visionary behind Google X, Waymo, and Udacity, Cresta's leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.Join us on this exciting journey to reshape the workforce using the power of AI. The future of work is here, and it starts at Cresta.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI with human expertise to provide contact centers with invaluable customer insights, optimize processes, automate conversations, and empower team members to excel in their roles. Founded by the visionary Sebastian Thrun, renowned for his work with Google X and Waymo, and supported by an exceptional leadership team including CEO Ping Wu and co-founder Tim Shi, we are on the forefront of AI advancements.Join us on this exciting journey to redefine the future of work through AI at Cresta.About the Role:The AI Agent team at Cresta is developing enterprise-grade AI Agents designed to function effectively within real-world contact center settings. A vital aspect of this mission is to ensure that our AI Agents can integrate seamlessly with various CCaaS platforms (Contact Center as a Service), facilitating smooth transitions between AI and human agents as required.This role focuses on building robust backend systems that empower our AI Agents to:Integrate extensively with leading CCaaS platformsEngage in live customer conversations across voice and chatMaintain a complete conversation state and contextExecute real-time actions within the CCaaS ecosystemEffortlessly transition conversations to human agents without losing context, history, or workflow stateAssist human agents with AI support post-transferWe seek talented backend engineers eager to work at the intersection of distributed systems, real-time communication, enterprise integrations, and AI orchestration.This is not merely a research position; it is focused on constructing production-grade infrastructure that ensures AI Agents operate reliably within mission-critical customer environments.Why This Role Is Unique:AI + Real-Time Systems: Contribute to infrastructure that enables AI Agents to participate in live conversations on a large scale.Enterprise-Grade Integrations: Design robust connections with major CCaaS platforms and customer systems.

Tiger Analytics stands at the forefront of AI and advanced analytics consulting, dedicated to helping Fortune 1000 companies tackle their most challenging business hurdles. Our mission is to redefine the potential of AI, delivering data-driven insights for a promising future. With a dynamic team of over 6,000 experts spanning five continents, we are committed to crafting innovative machine learning and data solutions on a global scale. Join us in making a significant impact and shaping the future of enterprise AI.As a Senior Agentic AI Engineer, you will be instrumental in fostering ideation, rapid prototyping, and the early-stage development of AI and GenAI initiatives. Our approach centers around customer-centricity and a human-centered perspective, guiding you to navigate the entire innovation lifecycle—from identifying problems to developing proof-of-concepts and transitioning to pilot phases. You will collaborate closely with business partners, platform engineers, product teams, and researchers.This role is highly interactive and hands-on, serving as a bridge between conceptualization and execution—utilizing platform capabilities, reference architectures, standards, and starter kits. You will significantly contribute to strategy formulation and recommendations through experimental assessments, effectively presenting insights to stakeholders with clarity and influence. Strong storytelling abilities and proficiency in creating engaging slide decks and pitch presentations are crucial for success in this position.

Join Our Team at Brillio:As a leading digital technology service provider, Brillio is at the forefront of innovation, partnering with Fortune 1000 companies to transform challenges into opportunities through strategic digital adoption. Our exceptional team, known as 'Brillians', is dedicated to integrating advanced digital and design thinking skills with a strong commitment to client satisfaction.Brillio is proud to foster an environment that attracts top talent, driven by our focus on cutting-edge technologies and exclusive digital projects. Our continuous effort to enhance the experience of our Brillians has earned us the Great Place to Work® certification, affirming our status as an employer of choice.Position Overview:We are seeking a Senior Data Engineer specializing in Big Data, Snowflake, and Agentic AI. In this role, you will leverage your expertise to drive data engineering initiatives, ensuring our clients can harness the power of data effectively.

About MagicalMagical is an innovative automation platform that integrates cutting-edge AI technology into the healthcare sector, providing AI agents capable of functioning effectively in real-world settings.Our mission is to create 'AI employees' that streamline tedious and time-consuming processes, specifically in healthcare—a massive $4 trillion industry laden with administrative burdens. We focus on automating critical tasks such as claims processing, prior authorizations, and eligibility checks, allowing healthcare professionals to dedicate more time to patient care.Our AchievementsAs pioneers in the transition to agentic automation in healthcare, we have achieved significant traction:Dramatic revenue growth with clients expanding into new workflows ahead of contract renewals.Rapid proof-of-concepts completed in just 7 days, delivering tangible value in an industry where similar timelines typically span months.Self-repairing automations with production-level reliability at scale, outperforming competitors who struggle to launch functional solutions.Unlike many AI firms that make grand promises, we provide dependable solutions that yield measurable outcomes. Our backing includes notable investors such as Greylock, Coatue, and Lightspeed, with a total funding of $41M. Our founder, Harpaul Sambhi, is a seasoned entrepreneur who previously sold his first company to LinkedIn.Role OverviewIn your role as a Senior Backend Engineer on the Agent Platform team, you will develop the core systems that drive our AI agents—covering aspects from orchestration and state management to model integration and evaluation pipelines. This position is centered around platform engineering, focusing on building the infrastructure that empowers our team to deliver reliable, production-grade agentic automation.You will work at the forefront of multi-agent systems, designing collaborative strategies for agents to tackle complex healthcare workflows. You will take ownership of essential backend services, overseeing them from architecture to deployment while developing verification systems that ensure our agents perform accurately every time.This hybrid position requires you to be onsite in our Toronto office two days each week.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges advanced AI with human insight to empower contact centers to unveil customer insights, optimize behavioral practices, automate conversations, and streamline inefficient processes, enabling every team member to enhance their productivity. Founded by alumni of the esteemed Stanford AI Lab, Cresta's co-founder and chairman is Sebastian Thrun, a visionary behind Google X, Waymo, and Udacity. Our leadership team also features CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, along with Tim Shi, an early member of OpenAI. We invite you to join us on this exciting journey to reshape the workforce with AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team at Cresta, you will be tasked with developing cutting-edge AI Agents designed to address real-world challenges for our clients. We focus on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring our solutions are efficient, secure, and dependable. This position requires hands-on involvement in groundbreaking projects, appealing to innovative and passionate machine learning engineers who can translate research into practical, scalable applications.Your role as a Machine Learning Engineer will involve transitioning AI Agents from research to tangible applications. Responsibilities include developing and deploying proprietary LLMs, scaling AI solutions, and tackling crucial issues such as evaluation and reliability. While our emphasis is on real-world applications, you will engage with some of the most sophisticated technologies in the GenAI domain.

Join Upwork Inc., a global leader in connecting businesses with AI-enabled talent, as a Senior Lead Machine Learning Engineer. In this pivotal role, you will architect and scale the future of agentic intelligence, leading the end-to-end development of AI agents and their underlying platform. From training and evaluating large language models to ensuring runtime orchestration and safety, you will drive innovative solutions that empower both internal teams and external developers to create reliable and high-performing AI agents. This hands-on position blends applied research with platform engineering, making a significant impact on Upwork's mission to transform the workforce for the age of AI.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of the contact center. Our innovative platform merges the strengths of artificial intelligence and human insight to empower contact centers in uncovering customer insights, automating interactions and streamlining inefficiencies, ultimately enabling every team member to operate with enhanced efficiency. Founded by visionary leaders from the esteemed Stanford AI Lab, including Sebastian Thrun, a pioneer behind Google X and Waymo, we are driven by a mission to revolutionize the workforce with AI. Join us as we shape the future of work at Cresta.

Join Huawei Canada as a Senior Principal Software Engineer!About Our Team:The Distributed Scheduling and Data Engine Lab, established in 2014, serves as Huawei Cloud's innovation hub in Canada. We specialize in pioneering advanced cloud technologies, facilitating the productization and continuous enhancement of our technical innovations. Our research focuses on diverse areas such as cloud multi-agent systems, cloud-native databases, resource scheduling, middleware solutions, and user experience studies. With a dynamic technical environment, we collaborate with industry leaders to build a highly competitive cloud platform.Your Role:Lead the design and deployment of comprehensive multi-agent evaluation systems on cloud platforms, implementing agent coordination strategies including reinforcement learning and hierarchical planning.Design, develop, and scale next-generation AI multi-agent systems for enhanced collaboration and autonomous execution.Stay at the forefront of AI agent research trends, integrating novel models and orchestration techniques to expand our technical capabilities.Work collaboratively with a global team of AI researchers to embed advanced AI functionalities into existing frameworks.Conduct in-depth analysis and implementation of GenAI solutions, focusing on Agentic Orchestration and Agent Builder frameworks.Engage in technical research and development activities, contributing to project deliveries.This role may require overseas travel.

About Noah’s Ark Lab at Huawei Canada Founded in 2012, Noah’s Ark Lab has built a reputation as a leading research center recognized for contributions in both academia and industry. The team focuses on advancing artificial intelligence and related technologies, working on projects that aim to benefit both Huawei and the wider community. Areas of work include large language models (LLMs), reinforcement learning (RL), natural language processing (NLP), computer vision, AI theory, and autonomous driving. Role Overview: Senior AI Agent Researcher This position is based in Markham, Ontario. The Senior AI Agent Researcher will play a key role in designing and developing advanced AI agents, with a focus on integrating state-of-the-art research into practical systems. What You Will Do Design and build next-generation AI agents using large language models for autonomous reasoning, planning, and task execution. Develop core agent features such as memory, tool use, self-reflection, and long-term decision-making. Create and improve multi-agent systems to support collaboration, coordination, and complex problem-solving. Integrate AI agents with external tools, APIs, and real-world systems for end-to-end automation. Research and advance methods in reasoning-enhanced LLMs, agent alignment, and embodied intelligence. Work closely with interdisciplinary teams to move research from concept to scalable, production-ready systems. Compensation Total target annual compensation for this role is between $127,000 and $225,000, depending on education, experience, and demonstrated expertise.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform seamlessly integrates advanced AI with human intelligence, enabling contact centers to uncover customer insights, streamline conversations, and optimize workflows. With roots in the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work at Google X, Waymo, Udacity, and beyond. Our leadership team also boasts CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team, you will contribute to the development of cutting-edge AI Agents designed to tackle real-world challenges faced by our clients. Your focus will be on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring that the solutions we create are secure, cost-effective, and reliable. This position requires hands-on engagement with state-of-the-art projects, calling for innovative and passionate software engineers capable of translating research into scalable, practical applications.Your primary responsibility will be to guarantee that our AI Agents are supported by resilient and scalable server solutions. This entails designing and maintaining the server architecture capable of managing high-volume, real-world interactions while maintaining optimal performance and availability. Although our focus is on server optimization and data management rather than pure research, you will work with some of the most advanced technologies in cloud and server infrastructure.This is a rare opportunity to influence the future of AI at Cresta by addressing complex problems and deploying groundbreaking AI solutions in production environments.

Socure builds identity trust infrastructure for the digital world, focusing on real-time verification and proactive fraud prevention. Its technology helps businesses, governments, and individuals confirm legitimate identities and reduce risk every day. The Senior Software Engineer – Agentic AI Foundations position is fully remote within Canada. This role joins the Agentic AI Foundations team, which is responsible for designing and building the core platform and systems that transition Socure from traditional software to agent-native operations. The work combines applied AI, platform engineering, and system design. This is a zero-to-one role with significant influence on the technical direction. The team’s mission centers on creating a secure, evaluable, and vendor-agnostic agent platform that supports other Socure teams. Contributions in this role will shape the architecture, reliability, and safety of agentic systems used internally and eventually in customer-facing products. What you will do Architect and develop foundational agentic AI platforms and systems Collaborate with Platform, Product, Data Science, and other engineering teams Drive best practices for building secure, observable, and scalable agent systems Take ownership of core components and influence technical direction Help deliver agent-powered workflows that support real business needs Who thrives here Engineers who value responsibility and autonomy People who act quickly, think critically, and take ownership Those who care about accuracy and solving complex client challenges Individuals comfortable with ambiguity and broad scope This team values high standards and collaboration. Socure offers a place to make an impact for those interested in shaping the future of identity through agentic AI.

About the RoleWe are seeking two highly skilled backend engineers to become integral members of our dynamic team in Montreal and Berlin. In this role, you will be instrumental in enhancing our technological capabilities by significantly improving our core backend functionalities, thereby enabling other teams to efficiently utilize this backend.If you are enthusiastic about creating exceptional products, thrive in a fast-paced environment, and are eager to contribute to the growth of an ambitious startup, then this opportunity is tailor-made for you.Our Technology Stack:Python / FastAPIPostgreSQL / MongoDB / ElasticCloud LLM providers + bare metal GPUsGoogle Cloud Platform (GCP)Joining us as an early team member means assuming significant responsibilities from the outset, with the chance to influence our foundational technological stack and infrastructure.As part of one of the most forward-thinking AI companies today, you will collaborate with a talented team of colleagues who are leaders in their respective domains, creating an incredibly stimulating work environment. Your ResponsibilitiesOwn the delivery of complex projects, collaborating with cross-functional teams to ensure the timely completion of mission-critical components.Gain a comprehensive understanding of Reliant's overarching vision and incorporate this into your architectural and process decisions.Provide insightful feedback to refine UI/UX concepts and assist in planning backend and infrastructure enhancements.Take proactive steps to maintain long-term code quality and architectural integrity. QualificationsWe are looking for a candidate with a proven track record in backend or full-stack development, with a focus on rapid innovation and effective systems design to facilitate scalability for both opportunities and team growth.You will excel in this position if you possess the following skills and experiences:5+ years of demonstrable experience in building backend services or distributed systems.Experience in designing, building, testing, and maintaining backend services and APIs that support product features, including the ability to write robust, production-quality code.Engage in system and service design; contribute to architectural discussions and make informed decisions regarding scalability, latency, cost, and reliability.Ability to navigate ambiguity and translate high-level requirements into actionable implementation plans.Collaborate with cross-functional partners including product management, frontend, UX, data, and operations to define requirements, plan implementations, and deliver features.Ensure code quality through writing, reviewing, and enhancing unit/integration tests.

About the Role Okta is building trusted identity infrastructure for the era of AI. As Senior Product Manager for AI Agents, based in Toronto, this role focuses on shaping how organizations manage identity, permissions, and auditability for AI-driven agents and workflows. What You Will Do Drive the vision and development of "Okta for AI Agents," a new product area at the intersection of Identity, Security, and Artificial Intelligence. Define authentication, authorization, and governance models for AI agents acting on behalf of people and organizations. Work with advanced technologies, including Agent-to-Agent connectivity, MCP servers, and autonomous agents. Collaborate across engineering, design, and go-to-market teams to deliver secure, scalable solutions for automated workflows. Contribute to a product that addresses real-world challenges in AI security and identity management. Who We’re Looking For Experience leading product initiatives in fast-moving environments. Strong interest in the convergence of identity, security, and artificial intelligence. Ability to solve complex problems with practical solutions. Comfort working hands-on and influencing cross-functional teams. Motivation to deliver high-quality results with real-world impact. Location This position is based in Toronto, Ontario, Canada.

Join Fluent Software GroupAt Fluent Software Group, a part of Valsoft Corporation, we are recognized as a global leader in acquiring and developing vertical market software companies. Our focus lies in specialized industries where deep expertise truly makes a difference.We actively collaborate with founders to grow their businesses, equipping them with seasoned operators, proven strategies, and the necessary resources to accelerate growth—ensuring that your company doesn't just sustain but multiplies.As a forward-thinking investment group, we leverage AI and an agentic mindset to unlock new growth avenues across our portfolio. By integrating intelligent automation and cutting-edge technology into our operations, we empower our partners to accelerate, adapt intelligently, and build for the future.About the RoleWe are constructing the next generation of AI-driven customer service, with our flagship deployment at one of the largest global companies in the construction materials sector. This is a unique and high-impact role that sits at the intersection of business consulting and tangible AI product development.As a Field Deployment Engineer, you will oversee the entire customer engagement cycle for deploying an AI voice agent—from establishing trust with management in advisory settings to configuring conversation flows in technical workshops. You will represent our product in the field and be the driving force behind its success.This is not a traditional consulting role, nor is it purely technical. It requires a blend of both areas to ensure the effective deployment and utilization of our AI products.