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Forward Deployed Engineer

SpanBuenos Aires, Argentina
On-site Full-time

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Experience

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Key ResponsibilitiesLead the technical delivery for various customer deployments from prototype to production scale, integrating with client teams to understand their workflows and develop comprehensive solutions. Collaborate with product, engineering, and customer success teams to create impactful integrations and solutions. Advocate for customer needs within the organization, translating insights into product improvements. Manage customer outcomes throughout the project lifecycle, ensuring high standards of quality and performance.

About the job

Join a dynamic team at Span, where small teams work magic within any organization.

At Span, we recognized a common challenge: as teams grow, important context can become obscured by excessive meetings, tools, and processes. This leads to inefficiencies in key areas such as prioritization, resource allocation, collaboration, and management—where errors can be particularly costly.

We are pioneering a revolutionary tool designed to provide clear and actionable software engineering insights for both humans and AI, empowering ownership, autonomy, and extraordinary impact across engineering teams.

Our vision includes:

  • Empowering engineering leaders to maximize their teams' time, eliminate hidden toil costs, and harness their full potential.

  • Enabling everyone in the organization to have a clear understanding of ongoing projects, facilitating better decision-making and reliable delivery.

  • Automating tasks related to tagging, status updates, and coordination meetings, allowing team members to focus on meaningful work.

About the Role

As a Forward Deployed Engineer at Span, you will spearhead intricate implementations for our clients, navigating high-stakes situations where solutions aren't always straightforward. You'll integrate with engineering leaders at premier organizations to identify their unique challenges, analyze their workflows, and implement solutions that significantly enhance developer productivity and organizational transparency.

You will collaborate across product, engineering, and customer success teams to design full-stack solutions, develop integrations, and ensure our platform delivers tangible value in live environments.

Your role includes being the internal advocate for our customers, transforming field insights into product enhancements and scalable solutions that benefit our entire client base.

Success in this position involves taking ownership of customer results from initial discussions through to successful production deployment. You will balance rapid execution with quality, technical thoroughness with strategic foresight, and hands-on development with cross-functional collaboration.

About Span

Span is revolutionizing the way engineering teams operate by providing innovative tools that enhance clarity, efficiency, and productivity in collaborative environments.

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