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Forward Deployed Engineer

On-site Full-time CA$120K/yr - CA$170K/yr

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong technical skills in software deployment and configuration, along with a proactive attitude towards troubleshooting and problem-solving. Experience with secure networks and an understanding of various infrastructure setups will be essential. Candidates should have excellent communication skills to effectively collaborate with both technical teams and clients.

About the job

H2 Analytics develops technology that helps intelligence specialists train more effectively and efficiently. The company works with military, national security, law enforcement, and other mission-driven organizations to strengthen operational readiness. Many team members bring direct intelligence experience, giving them insight into the practical challenges clients face. The pace is quick, fueled by ambitious targets and a strong sense of mission.

Clients often operate in complex, highly regulated environments. Deploying software in these settings is rarely simple. Systems may be isolated from the internet, security demands are high, and infrastructure can differ greatly from one client to another. H2 Analytics’ EASE platform enables large-scale training and experimentation, but each deployment requires careful setup, integration, and adaptation to meet strict security and infrastructure needs. Every project presents new technical and operational hurdles.

To meet these challenges, H2 Analytics places technical experts directly within client delivery efforts. This approach ensures that software works reliably in demanding environments, letting client teams focus on their core training goals rather than infrastructure concerns.

Role overview

The Forward Deployed Engineer will deploy, configure, and support the EASE platform and other software solutions, primarily in client on-premises environments across Canada. As part of a project team, this engineer ensures smooth integration with client infrastructure and maintains reliability under a variety of operational constraints.

Key responsibilities

  • Install and configure systems in secure or restricted client environments
  • Troubleshoot issues across application, network, and infrastructure layers
  • Adapt deployments to fit each client’s unique requirements and technical realities
  • Integrate solutions with third-party systems when needed
  • Work through technical challenges that may lack clear answers
  • Collaborate with project managers and engineering teams to ensure successful deployments
  • Engage directly with clients to diagnose issues, understand constraints, and support ongoing success
  • Help improve deployment and support processes for EASE, making delivery more scalable and repeatable over time

About H2 Analytics

H2 Analytics is at the forefront of transforming intelligence training through innovative technology solutions. We are committed to empowering mission-driven organizations with the tools they need to succeed in their critical operations.

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