About the job
H2 Analytics builds technology to modernize and accelerate the training of intelligence specialists. The company partners with military, national security, law enforcement, and other mission-focused organizations to improve operational readiness. The team includes experienced intelligence professionals who recognize the real-world challenges their clients face. Work at H2 Analytics moves quickly, driven by ambitious goals and a shared sense of purpose.
The challenge
Organizations with demanding missions often operate in complex, highly regulated technical environments. Deploying and maintaining advanced software in these settings is rarely straightforward. Systems may be air-gapped, security requirements are strict, and infrastructure varies widely from one client to another.
H2 Analytics’ EASE platform supports large-scale, high-quality training and experimentation. Each deployment requires careful configuration, integration with existing systems, and adaptation to the realities of secure client networks. Dependable deployments are essential, but integrating software into these environments can be time-consuming and technically complex. Every deployment presents unique infrastructure, security, and maturity challenges.
To bridge this gap, H2 Analytics embeds technical expertise directly into client delivery, ensuring software runs smoothly within client environments. This approach lets client teams focus on training, not infrastructure headaches.
Role overview: Forward Deployed Engineer (Canada)
The Forward Deployed Engineer will deploy, configure, and support EASE and other software solutions, mainly within client on-premises environments. Working as part of a project team, this role ensures software integrates with client infrastructure and remains reliable under a range of operational constraints.
Key responsibilities
- Install and configure systems in secure or restricted environments
- Troubleshoot issues across application, network, and infrastructure layers
- Adapt deployments to fit the specific requirements and realities of each client
- Integrate with third-party systems as needed
- Work through technical challenges that may not have clear solutions
- Collaborate with project managers and engineering teams to deliver successful deployments
- Engage directly with clients to diagnose issues, understand constraints, and support long-term success
- Contribute to improving deployment and support processes for EASE, making delivery more scalable and repeatable over time

