companyGrotto AI logo

Forward Deployed Engineer

Grotto AINew York City
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Qualifications and SkillsWe are looking for individuals who have a robust software engineering background with a focus on customization and client engagement. Ideal candidates should possess:Proficiency in Python and VueJS/TypeScript. Experience in client-facing roles or a passion for working directly with customers. Strong problem-solving skills and an adaptable mindset. Willingness to travel for client engagements. A collaborative spirit and excellent communication abilities.

About the job

Forward Deployed Engineer

Grotto AI | New York City (In-Person, with some travel to customer sites)

About Grotto

Grotto is revolutionizing the leasing process for multifamily apartment teams with our cutting-edge AI platform. We enhance critical leasing conversations that shape one of life’s most significant decisions—finding a home. Our insights drawn from millions of customer interactions reveal that the key to successful leasing isn't merely product knowledge but rather the authentic curiosity and empathy of the agents involved. Our platform empowers leasing agents to engage effectively during calls and tours, fostering rapport and overcoming objections to significantly boost lease signings.

Our success is evident as we’ve achieved remarkable increases in conversion rates with some of the largest apartment owners across the nation. Clients have praised us as the "best vendor they've ever collaborated with." We're just getting started; our vision is to create a world where the most important conversations foster deeper connections.

Role Overview

In this unique role as a Forward Deployed Engineer (FDE), you will not be part of a traditional product engineering team. Instead of pushing out features to an anonymous user base, you will engage directly with our clients to tailor Grotto’s solutions to their specific requirements. This involves creating bespoke features, integrations, and workflows that address genuine challenges faced by property managers. Working alongside Deployment Leads, you will gain insights into each customer’s needs and implement effective solutions. You will hold full accountability for the technical success of multiple client accounts.

We embrace the challenge of last-mile customization, believing it’s where true innovation occurs. If you thrive on witnessing the impact of your work in real time, and enjoy visiting clients to see firsthand how your contributions enhance their operations, this position is ideal for you.

Your Responsibilities

  • Develop customized features and integrations using our tech stack, primarily Python and VueJS/TypeScript.
  • Collaborate closely with Deployment Leads to transform client needs into actionable software solutions.
  • Adopt a rapid development approach—our cycles are short.
  • Travel to client locations to gain a deeper understanding of their environments.
  • Engage with design, product, and other teams to ensure a seamless integration of client solutions.

About Grotto AI

Grotto AI is at the forefront of transforming the multifamily housing sector with our innovative AI solutions that significantly improve leasing processes. By focusing on the human aspects of customer interactions, we enable leasing agents to connect more deeply with prospective tenants, leading to higher conversion rates and enhanced customer satisfaction.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.