Forward Deployed Engineer

Join Harvey as the Director of Forward Deployed Engineering where you will lead innovative engineering initiatives aimed at deploying cutting-edge technology solutions. In this pivotal role, you will collaborate with cross-functional teams to ensure seamless integration and deployment of engineering projects that drive efficiency and customer satisfaction.

About ClarionAt Clarion, we believe that scheduling healthcare appointments shouldn't be a daunting task. Currently, the healthcare system is overwhelmed with call backlogs, faxes, and scheduling requests, leading to patient dissatisfaction and staff burnout, ultimately resulting in significant financial losses for clinics. This is not a failure of care, but a failure of capacity.Our mission at Clarion is to address this challenge on a large scale. We utilize AI agents to manage the entire patient journey, from scheduling and rescheduling appointments to handling referrals and prescription refills. Our AI seamlessly executes complex workflows with a human-like touch that resonates with patients.With $5.5M raised from top-tier investors including Accel, Y Combinator, and Sequoia, along with insights from healthcare leaders at Ophelia, Medallion, and Counsel Health, we are a dedicated in-person team based in New York City, rapidly advancing to ensure every patient receives essential care.Why Join Us?Real-World Impact: Join us in tackling a significant issue that affects millions of patients and providers daily. Our AI agents not only excel beyond human schedulers but also reclaim precious time for healthcare professionals to focus on patient care.Proven Market Validation: Our company has achieved a remarkable 10x revenue growth in the past year alone, managing millions of interactions for clients ranging from virtual care clinics to a $5B health insurance provider.Expert Leadership: Our co-founders possess extensive experience in the healthcare sector. Our CEO is a Stanford and Harvard-trained physician and clinical operations leader, and our CTO is a former Amazon Alexa engineer who previously led AI and machine learning teams at Salesforce.Significant Early Contributions: As a member of our early-stage team, your contributions will significantly influence our company’s direction, processes, and culture, allowing you to make an immediate impact.In-Person Collaboration: We have prioritized in-person collaboration since our inception, recognizing it as a strategic advantage. This approach fosters rapid progress, strong relationships, and a unified company culture.Your ResponsibilitiesDevelopment and Deployment: Write production-quality code, build integrations, configure AI agents, and implement platform logic based on customer workflows and scheduling rules.End-to-End Project Management: Create and oversee technical project plans from scoping to go-live. You will coordinate internal resources, delegate workstreams, and ensure timely project completion.

About SolvaAt Solva, we are revolutionizing the insurance industry with cutting-edge AI technology, targeting the $8 trillion market starting with claims processing. Our company has secured $6 million in funding from prestigious investors including First Round, Y Combinator, and SV Angel, as well as notable angel investors like Paul Graham, who have previously supported giants such as OpenAI, Google, and Stripe. Our advisory board is comprised of seasoned executives and founders in the insurance sector.Our team has a proven track record of success, having played a key role in creating Europe’s fastest-growing InsurTech and launching a licensed EU bank that processes over €1 billion annually. Now, we are setting our sights on reshaping one of the world’s largest industries using the power of AI.As a Y Combinator S25 company, Solva is among the fastest-growing and best-funded startups today.About the RoleJoin us as a Forward Deployed Engineer, where you will collaborate closely with our customers and product team to implement our AI systems in real-world claims environments. This dynamic role bridges engineering, product development, and customer operations. You will leverage your technical expertise to analyze workflows, data, and requirements from insurers, transforming them into critical production solutions.Your daily responsibilities will include building integrations, processing pipelines, fine-tuning our product to meet specific customer needs, and addressing real-world challenges through AI and data solutions. You will oversee the entire process from customer requirements to delivered solutions, taking ownership of your contributions.This position is ideal for someone who thrives in fast-paced environments, adeptly shifts between technical problem-solving and customer interactions, and seeks to witness the tangible impact of their work. This is a full-time opportunity.What You’ll DoEngage directly with insurers to gain insights into their claims workflows, data, and system requirements.Develop and maintain seamless integrations between Solva and client systems.Customize and adapt AI-driven workflows for tailored use cases.Identify and troubleshoot issues in data, logic, or system functionality, collaborating with the team to resolve them.Translate real-world client needs into precise technical specifications for engineering teams.Oversee pilot projects from inception to execution, ensuring smooth operation in production.Provide field insights to enhance product reliability and performance.What We’re Looking ForStrong engineering background with a passion for technology and problem-solving.Excellent communication skills to effectively liaise with customers and team members.Proven ability to work in a fast-paced, agile environment.

Job DescriptionJoin our innovative team at Fauna Robotics as a Forward Deployed Engineer. In this pivotal role, you will directly engage with customers and deployment sites, ensuring our robotic solutions excel in real-world scenarios. You will act as the essential technical liaison between our engineering teams and clients, deploying robots, troubleshooting hardware and software challenges on-site, and relaying valuable insights back to improve our offerings.This position is perfect for dynamic problem solvers who thrive in hands-on environments. Your responsibilities will include diagnosing various issues that may arise, from software configurations to hardware malfunctions, and performing field repairs, including soldering and component replacements. Experience the impact of our technology beyond the lab, contributing significantly to its refinement and growth.

Join Our Team as a Forward Deployed Engineer!At ModernFi, we are seeking a dynamic Forward Deployed Engineer to be an integral part of our team, facilitating the onboarding of financial institutions to our innovative platform. As a key member of the Engineering team, you will collaborate across various functions to ensure that every client experiences a seamless and enjoyable technical onboarding process. Your responsibilities will include setting up infrastructure, configuring integrations, engaging with partners, and developing tools that enhance the onboarding experience for all stakeholders.This role is perfect for individuals with a robust technical background who thrive in client-facing environments. You will work closely with banks and credit unions, bridging the gap between technical and non-technical stakeholders, and spearheading significant projects that drive revenue and client success. Furthermore, you will play a crucial role in shaping how ModernFi scales its onboarding operations as we expand.We pride ourselves on hiring intelligent, inquisitive individuals and granting them real ownership of their projects. You will collaborate with our product and engineering teams, participate in daily standups, and contribute to our culture of excellence, autonomy, and swift execution.Your ResponsibilitiesLead the technical onboarding of new institutions to the ModernFi platform, overseeing account setup, configuration, testing, and go-live phases.Manage client infrastructure setup, including provisioning SFTP servers and keypairs utilizing Pulumi.Collaborate with banking IT teams to configure SSO in Auth0 based on their identity providers.Coordinate onboarding processes for third-party digital banking integrations like Q2, acting as a liaison among ModernFi, clients, and partners.Take ownership of our public API documentation, simplifying client integration and highlighting our engineering-first mentality.Develop tools, dashboards, or internal features (using Python, Retool, etc.) that enhance your workflows and scalability.Optimize our self-service onboarding tool by collaborating with our Customer Success team to gather client feedback and suggest product improvements or implement immediate fixes.Effectively communicate and translate information between technical and non-technical audiences with empathy and clarity.About YouYou possess a solid engineering background, with a degree in Computer Science or equivalent experience.You are comfortable working with code and infrastructure; while you may not write production services daily, you can set up an SFTP server, modify a Python script, or execute a SQL query.You have excellent communication skills, enabling you to effectively interact with diverse audiences.

About RainAt Rain, we are pioneering the future of global payments. Our dynamic and innovative team is composed of passionate builders and experienced founders who are committed to creating impactful solutions. Our infrastructure enables the practical use of stablecoins, facilitating card transactions, cross-border payments, B2B purchases, remittances, and beyond. We collaborate with fintech companies, neobanks, and institutions to launch solutions that are global, inclusive, and efficient. Join us at this hypergrowth company, backed by leading investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you are curious, bold, and eager to help shape a borderless financial future, we want to hear from you.Our EthosWe foster an open and flat organizational structure, allowing our team members to grow into roles that align with their aspirations. Everyone, regardless of their level, is encouraged to explore ideas and influence the direction of our company.Key ResponsibilitiesCollaborate closely with customers, compliance, finance, engineers, and executives to deliver complex offerings.Contribute to the technical roadmap and architectural decisions as we scale.QualificationsProven self-starter with leadership qualities.Background in software development.Innovative builder mindset, with experience in personal projects.3-10+ years of relevant experience; compensation will be commensurate with experience.Preferred QualificationsExperience in fintech, particularly with neobanks or card issuing is a plus.Familiarity with SaaS environments.Our BenefitsUnlimited Paid Time Off We encourage our team to take a minimum of 10 days off each year for a healthy work-life balance.Flexible Work Environment Choose to work from home or the office, based on your comfort and productivity.

Join ekho as a Forward Deployed Engineer and play a pivotal role in delivering innovative solutions to our clients. You will work closely with cross-functional teams to implement and optimize our technology in various environments, ensuring we meet client needs effectively. Your expertise will contribute to the success of our deployments while refining our processes and technologies.

Join Vendelux as a Forward Deployed Engineer, where you will play a pivotal role in delivering innovative solutions to our clients. As part of our dynamic team, you will work closely with customers to understand their needs and deploy cutting-edge technologies that enhance their operations.Your responsibilities will include designing, implementing, and maintaining systems that deliver optimal performance. You will collaborate with cross-functional teams to ensure the successful execution of projects and contribute to continuous improvement initiatives.

Role overview Taktile seeks a Forward Deployed Engineer for its New York office. The position centers on delivering custom solutions for clients and integrating Taktile products into their systems. Success in this role depends on close collaboration with client teams to ensure integrations are seamless and meet key performance targets. What you will do Work directly with customer teams to understand their technical requirements and environments Integrate Taktile’s products into client systems Troubleshoot issues and optimize performance during and after deployment Support clients to maintain satisfaction with the solutions provided Requirements Strong technical skills and a practical, hands-on approach Comfort working with both customers and internal teams Excellent problem-solving skills Adaptability and a proactive mindset

Role overview The Forward Deployed Engineer at Tetrix works onsite with clients in New York City, adapting Tetrix’s technology to meet specific needs. This position centers on tailoring and implementing products in real-world situations, often in collaboration with teams from various backgrounds. What you will do Deliver engineering solutions directly to clients by adapting Tetrix’s technology for each unique environment Work closely with cross-functional teams to customize and integrate products Oversee deployment and ensure smooth operation of technology at client locations Who thrives here This role fits engineers who like hands-on problem solving and want to see their work make an impact on client sites. Curiosity, adaptability, and a focus on practical outcomes are important qualities for success in this position.

About Gecko RoboticsAt Gecko Robotics, we empower critical infrastructure across the globe, ensuring its availability, reliability, and sustainability. Our innovative solutions integrate advanced wall-climbing robots, top-tier sensors, and an AI-driven data platform, offering clients unparalleled insights into the health of their assets. This fusion of technology facilitates real-time decision-making, enhances operational efficiency and safety, and safeguards both the environment and society against infrastructure failures.Role OverviewAs a Forward Deployed Engineer, you'll be at the forefront of our mission, directly engaging with customers to identify and tackle significant challenges. Rather than merely providing support, you will be a driving force in developing solutions that address complex issues across various domains, including cash flow, production, safety, and environmental impact. You will take ownership of the problem-solving process from inception to execution, ultimately contributing to the scalability of Gecko’s platforms.Your ResponsibilitiesIdentify and Solve Critical Problems: Collaborate closely with clients to uncover high-impact challenges, innovate solutions, and relentlessly pursue meaningful outcomes.Foster Growth: Embrace the complexities of the challenges we face, engage in continuous learning, and thrive in an environment dedicated to personal and professional growth.Technologies We LeveragePython, Javascript, ReactGoogle Cloud, Amazon Web Services

Forward Deployed EngineerGrotto AI | New York City (In-Person, with some travel to customer sites)About GrottoGrotto is revolutionizing the leasing process for multifamily apartment teams with our cutting-edge AI platform. We enhance critical leasing conversations that shape one of life’s most significant decisions—finding a home. Our insights drawn from millions of customer interactions reveal that the key to successful leasing isn't merely product knowledge but rather the authentic curiosity and empathy of the agents involved. Our platform empowers leasing agents to engage effectively during calls and tours, fostering rapport and overcoming objections to significantly boost lease signings.Our success is evident as we’ve achieved remarkable increases in conversion rates with some of the largest apartment owners across the nation. Clients have praised us as the "best vendor they've ever collaborated with." We're just getting started; our vision is to create a world where the most important conversations foster deeper connections.Role OverviewIn this unique role as a Forward Deployed Engineer (FDE), you will not be part of a traditional product engineering team. Instead of pushing out features to an anonymous user base, you will engage directly with our clients to tailor Grotto’s solutions to their specific requirements. This involves creating bespoke features, integrations, and workflows that address genuine challenges faced by property managers. Working alongside Deployment Leads, you will gain insights into each customer’s needs and implement effective solutions. You will hold full accountability for the technical success of multiple client accounts.We embrace the challenge of last-mile customization, believing it’s where true innovation occurs. If you thrive on witnessing the impact of your work in real time, and enjoy visiting clients to see firsthand how your contributions enhance their operations, this position is ideal for you.Your ResponsibilitiesDevelop customized features and integrations using our tech stack, primarily Python and VueJS/TypeScript.Collaborate closely with Deployment Leads to transform client needs into actionable software solutions.Adopt a rapid development approach—our cycles are short.Travel to client locations to gain a deeper understanding of their environments.Engage with design, product, and other teams to ensure a seamless integration of client solutions.

Field sales is a crucial driver of the economy, yet many teams face significant challenges. Sales representatives are often overwhelmed by administrative tasks, managers are stretched thin, and leaders lack visibility into field operations.At Siro, we are transforming the landscape for field sales teams, enhancing their learning, performance, and success.Initially launched as an AI-driven coaching platform to boost sales outcomes, Siro has evolved into a comprehensive intelligent companion. Our solution automates the mundane administrative duties of sales reps, provides managers with real-time insights, and equips executives with foresight.Our platform seamlessly integrates with systems like Salesforce, analyzing thousands of in-person sales interactions to extract actionable insights, streamline workflows, and enhance overall outcomes. Imagine Iron Man’s Jarvis, but for sales — proactive, tailored, and deeply integrated with the tools teams already utilize.Having raised $75 million from prestigious investors such as Index, Fika, CRV, and SignalFire, Siro is trusted by top brands in home improvement, retail, hospitality, and automotive sectors. Our dynamic team, hailing from top-tier companies like Meta, McKinsey, DoorDash, and Uber, is dedicated to pioneering the future of human-AI collaboration in sales.

YOUR MISSION: As a Forward Deployed Engineer, DevOps, you will play a pivotal role in constructing and expanding the specialized infrastructure that supports our tailored agent integrations for key clients. You will be an essential technical asset within our team, enabling our customer-facing Forward Deployed Engineers to design, deploy, and manage customized client solutions with agility and assurance. By developing a robust, automated, and self-service platform, you will facilitate the swift delivery of high-quality, dependable custom services. IN THIS ROLE YOU WILL: Architect, implement, and maintain cloud infrastructure tailored for hosting custom services crafted by the Agent Integration Engineering team. Develop adaptable and reusable CI/CD pipeline templates that the integration team can readily adopt to automate service deployment. Advocate for Infrastructure as Code to establish standardized yet customizable service environments, ensuring consistency and expedited provisioning for new integrations. Oversee a Kubernetes-based environment optimized for hosting a variety of integration services, focusing on security, isolation, and resource management. Deploy robust monitoring and observability solutions to grant the integration team comprehensive visibility into the performance and health of their services. Act as the primary DevOps liaison for the Forward Deployed Engineering team, understanding their workflows, anticipating their needs, and eliminating infrastructure-related barriers. Create automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from inception to decommissioning. Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices. WHAT YOU BRING TO THE TABLE: 5+ years of professional experience in DevOps, infrastructure engineering, or a related field. A strong customer-first mindset, treating the Forward Deployed Engineering team as your primary client. Proficiency in at least one scripting or programming language such as Python, Go, or Bash. Hands-on experience with a major cloud provider (AWS, GCP, or Azure). Advanced expertise in containerization and orchestration, specifically with Kubernetes.

Join Rilla: A Pioneering CompanyRilla is at the forefront of conversation intelligence, developing innovative software that revolutionizes offline commerce.Our platform captures, analyzes, and organizes conversations, providing invaluable insights to the essential physical businesses that drive our economy. We aim to equip traditional sectors with cutting-edge technology, previously reserved for the most advanced companies of the 21st century.With our rapid growth—achieving $40M in revenue within just 3.5 years, maintaining a monthly growth rate of 15%, a Net Revenue Retention exceeding 170%, and an impressive Net Promoter Score—Rilla is becoming a leader in the industry.Your Role as a Forward Deployed EngineerAs a Forward Deployed Engineer (FDE), you will engage directly with clients, identifying their critical challenges and architecting solutions that integrate their data with Rilla's conversational intelligence. Your creativity, technical prowess, and problem-solving skills will be essential in helping organizations leverage their data for impactful results. Expect to work autonomously or in small teams, managing high-stakes projects from inception to execution.You will collaborate with customer executives to discuss data models, tackle large-scale data integration, and provide insights back to your team, all while extending Rilla's influence into new markets and applications.If you're driven to innovate and aspire to lead in the application of AI in the physical world, Rilla is the ideal environment for you to grow and succeed.

Role Overview talentpluto is hiring a Forward Deployed Engineer to work remotely from New York, NY, United States. This position centers on helping clients during both pre-sales and post-sales stages. The engineer will work side by side with customers and internal teams to ensure smooth deployment and integration of complex products. Main Responsibilities Collaborate with customers and engineering teams to support product deployment and integration. Participate in pilots and proofs of concept, guiding clients through technical evaluations. Troubleshoot and resolve technical issues that arise during implementation. Contribute expertise during both pre-sales and post-sales engagements. Who Succeeds in This Role Strong engineering background and hands-on technical skills. Comfort working directly with customers and cross-functional teams. Interest in solving complex implementation challenges. Enjoys both collaborative work and independent problem-solving.

At Extend, we're on a mission to revolutionize document processing in the cloud. Our innovative approach aims to transform the way organizations engage with unstructured data, making it more accessible and actionable than ever.As a Forward Deployed Engineer, you will serve as the vital link between our customers and Extend throughout their entire journey. We seek engineers who are deeply passionate about understanding customer pain points, paying meticulous attention to detail, and who thrive in a culture of empowerment through AI technology.Why Join Us?Experience rapid growth with our revenue soaring 400% last year, reaching several million ARR, and continuing to accelerate.Join a product that is not only well-loved by its users but is also integral to mission-critical processes at leading enterprises (like Square, Zillow, Chime) and innovative startups (such as Brex, Mercury, Checkr).With the document processing market expanding exponentially, driven by LLMs, we are positioned to outperform existing low-NPS solutions.Be part of a high-impact team that is achieving significant customer and revenue metrics with a lean structure—your contributions will be vital.Having successfully raised our Series A and mitigated business risks, we are on the brink of tremendous growth—now is the perfect moment to join.Work alongside an exceptionally talented team, including former founders and world record holders, in a high-performance, in-person culture in NYC, with substantial equity ownership.Contribute to solving complex, unsolved challenges at the intersection of LLMs, sophisticated data processing, and human-AI interfaces.Gain invaluable insights into the startup ecosystem and seize leadership opportunities as we rapidly expand.Our compact team is growing rapidly, and we need talented engineers to help us realize our ambitious roadmap.Your ImpactYour role in ensuring our customers can effectively deploy LLMs in production is crucial, presenting unique challenges that require top-notch solutions. Here are some of the complex problems you'll tackle:Empower enterprises to confidently implement AI technologies.Develop solutions to address unprecedented edge cases in customer data.Motivate non-technical domain experts to take ownership of LLM-driven extraction instructions.

Join Us at HarveyAt Harvey, we are revolutionizing the landscape of legal and professional services through comprehensive transformation. By integrating cutting-edge AI technology, a robust enterprise platform, and extensive domain knowledge, we are redefining the future of knowledge work for generations to come.This is a unique opportunity to be part of a groundbreaking company at a pivotal moment in its journey. With over 1000 clients across 58 countries, a strong product-market fit, and exceptional backing from top-tier investors, we are rapidly scaling and pioneering a new industry category. The challenges are ambitious, expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of intelligent, driven individuals who are deeply dedicated to our mission. We operate with agility, intensity, and a sense of ownership in tackling challenges — from initial ideation to long-term results. We maintain close relationships with our clients — from leadership to engineering teams — collaborating to address real-world problems with urgency and precision. If you thrive in a dynamic environment, strive for excellence, and seek to influence the future of work alongside like-minded innovators, we welcome you to join our journey.At Harvey, we are crafting the future of professional services today — and we’re just getting started.Your RoleAs a senior member of our pioneering Forward Deployed Engineer (FDE) team, you will work closely with Harvey’s enterprise clientele (including Am Law firms, in-house teams at large organizations, and various professional services) to transform state-of-the-art AI systems into efficient production-grade workflows that yield rapid, measurable results. You will quickly transition from prototype development to deployment, identify patterns from real-world applications, and contribute to Harvey’s platform and product evolution. You will tackle high-impact, open-ended challenges, design and implement comprehensive solutions with actual user data, and deliver to production within tight feedback cycles.This position is based in New York, NY. We advocate for an in-person work model and provide relocation assistance for new hires.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly find, organize, and share information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees have access to the right knowledge at the right time, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to effectively leverage their collective intelligence.Glean was founded by CEO Arvind Jain, who has a profound understanding of the challenges employees face in locating and comprehending information at work. Witnessing firsthand how fragmented knowledge and an array of SaaS tools hindered productivity, he set out to create a superior AI-enhanced enterprise search platform that allows individuals to access the information they need quickly and intuitively. Today, Glean stands as a leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform employee workflows. About the Role: As a key member of our Forward Deployed Engineering Team, you will collaborate directly with our clients to design transformative AI solutions that meet their most pressing business needs. Working alongside our Go-to-Market, Product, and Engineering teams, you will combine your technical expertise, understanding of enterprise AI systems, and client-facing skills to develop and implement production platforms that deliver measurable business outcomes. You will oversee the entire engagement process—ranging from initial discovery and technical planning to solution architecture, development, and production launch.