About the job
About Our Team
Join OpenAI’s innovative Forward Deployed Engineering team, where we collaborate with clients to transform groundbreaking research into robust production systems. We thrive at the nexus of customer service and core platform development.
Role Overview
As a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in collaboration with our most strategic partners. You will be responsible for discovery, technical scoping, system design, implementation, and production rollout, working closely with customer engineering and domain teams.
Your success will be gauged by production adoption, tangible workflow impacts, and evaluative feedback that shapes product and model trajectories. You will collaborate with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-to-Market teams.
This position is located in Sydney and follows a hybrid work model, requiring three days in the office per week. We also provide relocation assistance, and travel may be required up to 50% of the time.
Key Responsibilities
Lead technical delivery across multiple deployments from initial prototype to stable production.
Develop full-stack systems that create customer value and enhance our learning processes.
Work closely with customer teams to understand their requirements and facilitate the adoption of your solutions.
Define project scope, sequence deliveries, and proactively address any blockers.
Balance trade-offs among scope, speed, and quality while adjusting plans to ensure successful delivery.
Contribute directly to the codebase when clarity or progress necessitates it.
Document effective workflows into tools, playbooks, or constructs for broader use.
Provide field feedback that informs Research and Product teams on model performance and areas for improvement.
Foster team alignment through clear communication and follow-through.
Ideal Candidate Profile
Possess 5+ years of engineering or technical deployment experience with a customer-facing focus.
Demonstrated ability to scope and deliver complex systems in dynamic or uncertain environments.
Proficient in writing and reviewing production-grade code across frontend and backend, utilizing Python, JavaScript, or similar languages.

