About the job
Join Basata: Innovating Healthcare
Location: Tempe, AZ or San Francisco, CA (in-office)
At Basata, we are revolutionizing healthcare operations. Our cutting-edge AI tools streamline tedious, time-consuming tasks, allowing healthcare professionals to focus more on patient care.
Our dynamic and agile team thrives on building intelligent systems and creating user-friendly experiences. If you are passionate about driving positive change in healthcare through innovative solutions, we would love to hear from you.
Your Role as a Forward Deployed Engineer
We are seeking a Forward Deployed AI Engineer (Full Stack) to integrate our AI solutions within major healthcare practices, ensuring seamless operation within their daily workflows.
As a full-stack software engineer with significant AI expertise, you will adapt our platform and AI agents to meet specific customer needs, integrate with EMRs and related systems, and manage production outcomes from start to finish. Your role will bridge product development, engineering, and deployment.
Your contributions will significantly influence how Basata enhances AI automation across healthcare practices.
Your Responsibilities
Deploy AI agents in pre-visit workflows at large specialty healthcare practices, ensuring reliability and a positive staff experience.
Develop full-stack features that close workflow gaps—creating UI components, backend services, data pipelines, and essential integrations for successful deployments.
Configure agent functionalities (prompts, tools/functions, orchestration logic, routing rules) to align with practice-specific SOPs while upholding platform standards.
Take ownership of production outcomes at designated practices: focusing on accuracy, containment, latency, reliability, efficiency improvements, and ROI.
Identify and resolve real-world challenges: dealing with edge cases, data discrepancies, workflow ambiguities, misroutes, or integration issues—then implement durable solutions.
Create deployment playbooks: establish repeatable patterns, best practices, testing protocols, rollout strategies, and documentation to facilitate implementations across practices.
Qualifications We Seek
3–5+ years of software engineering experience, with a proven track record of managing production systems successfully.

