Forward Deployed Engineer (FDE) - NYC

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into fully operational systems. We thrive at the intersection of client success and core platform innovation.About the RoleWe are seeking a dedicated Forward Deployed Engineer (FDE) to spearhead comprehensive deployments of our AI models within leading financial institutions, including banks, asset managers, and private equity firms. This role is pivotal in integrating next-generation AI capabilities into their operational workflows, investment strategies, and portfolio management. You will oversee the entire process from initial discovery and technical scoping to system design, implementation, and live deployment, working directly alongside the customer’s engineering and domain teams.Your success will be measured by the adoption of our solutions in production environments, the quantifiable impact on operational workflows, and actionable feedback that influences our product and model roadmaps. You will collaborate closely with our Product, Research, Partnerships, Governance, Risk & Compliance, Security, and Go-to-Market teams.This position is based in New York City, following a hybrid work model that requires three days in the office each week. We offer relocation support and require travel up to 50% of the time.Key ResponsibilitiesLead technical delivery for multiple projects from initial prototype through to stable production.Develop full-stack systems that provide substantial value to customers while enhancing our learning processes.Work closely with customer teams to identify their needs and facilitate the adoption of solutions you develop.Manage project scopes, sequence deliverables, and proactively address challenges.Balance trade-offs among scope, speed, and quality, adjusting plans as necessary to ensure successful delivery.Contribute directly to coding efforts when necessary to drive progress and clarity.Document effective working practices into tools, playbooks, or frameworks that can be utilized by others.Provide field insights that inform Research and Product teams about model performance and improvement areas.Maintain team momentum through clear communication and dedicated follow-through.Ideal Candidate ProfilePossess 5+ years of experience in engineering or technical deployment, particularly in customer-facing roles.Have a robust background in the financial services sector...

Team OverviewJoin OpenAI's innovative Forward Deployed Engineering team, where we collaborate with leading pharmaceutical and biotechnology companies, contract research organizations (CROs), and academic research institutions. Our mission is to leverage advanced AI technologies to enhance the R&D value chain, aiding our clients in designing and deploying robust AI solutions that meet production-grade standards. We thrive at the nexus of customer success and core platform development, transforming initial deployments into scalable systems and standardized evaluation practices suitable for regulated environments.Role DescriptionWe are seeking a skilled Forward Deployed Engineer (FDE) to redefine the boundaries of drug discovery and development, including target identification, molecular design, clinical trial design, and biostatistics. In this role, you will lead comprehensive deployments of our AI models within life sciences organizations and research institutions, bridging the gap between complex scientific domains and production-ready systems. Your expertise will be vital in translating real-world data and operational constraints into effective AI solutions.Success in this role will be measured by the adoption of your solutions in production environments, the tangible impact on workflows, and the establishment of continuous feedback loops that utilize evaluation benchmarks to shape our product and model roadmaps. You will collaborate closely with teams across Product, Research, Partnerships, Governance, Risk and Compliance (GRC), Security, and Go-To-Market (GTM) to ensure successful delivery within regulated settings, maintaining inspection readiness with comprehensive audit trails and traceable evidence.This position is based in New York City, following a hybrid work model requiring three days in the office each week. We offer relocation assistance, and travel may be required up to 50% of the time.Key ResponsibilitiesDesign and implement production systems centered around AI models, managing integrations, data provenance, reliability, and on-call support across research, clinical, and operational workflows.Lead the discovery and scoping process from pre-sales to post-sales, translating ambiguous workflow requirements into hypothesis-driven problem statements, system specifications, and actionable plans with clear metrics for success.Establish and enforce launch criteria for regulated environments, including validation documentation, audit preparedness, and outcome measurement, driving delivery until sustained production impact is achieved.Develop systems within sensitive scientific data environments where auditability, validation, and access controls dictate system architecture, operational protocols, and failure management strategies.Conduct evaluation cycles to assess model and system performance, ensuring continuous improvement and alignment with project goals.

About ClarionAt Clarion, we believe that scheduling healthcare appointments shouldn't be a daunting task. Currently, the healthcare system is overwhelmed with call backlogs, faxes, and scheduling requests, leading to patient dissatisfaction and staff burnout, ultimately resulting in significant financial losses for clinics. This is not a failure of care, but a failure of capacity.Our mission at Clarion is to address this challenge on a large scale. We utilize AI agents to manage the entire patient journey, from scheduling and rescheduling appointments to handling referrals and prescription refills. Our AI seamlessly executes complex workflows with a human-like touch that resonates with patients.With $5.5M raised from top-tier investors including Accel, Y Combinator, and Sequoia, along with insights from healthcare leaders at Ophelia, Medallion, and Counsel Health, we are a dedicated in-person team based in New York City, rapidly advancing to ensure every patient receives essential care.Why Join Us?Real-World Impact: Join us in tackling a significant issue that affects millions of patients and providers daily. Our AI agents not only excel beyond human schedulers but also reclaim precious time for healthcare professionals to focus on patient care.Proven Market Validation: Our company has achieved a remarkable 10x revenue growth in the past year alone, managing millions of interactions for clients ranging from virtual care clinics to a $5B health insurance provider.Expert Leadership: Our co-founders possess extensive experience in the healthcare sector. Our CEO is a Stanford and Harvard-trained physician and clinical operations leader, and our CTO is a former Amazon Alexa engineer who previously led AI and machine learning teams at Salesforce.Significant Early Contributions: As a member of our early-stage team, your contributions will significantly influence our company’s direction, processes, and culture, allowing you to make an immediate impact.In-Person Collaboration: We have prioritized in-person collaboration since our inception, recognizing it as a strategic advantage. This approach fosters rapid progress, strong relationships, and a unified company culture.Your ResponsibilitiesDevelopment and Deployment: Write production-quality code, build integrations, configure AI agents, and implement platform logic based on customer workflows and scheduling rules.End-to-End Project Management: Create and oversee technical project plans from scoping to go-live. You will coordinate internal resources, delegate workstreams, and ensure timely project completion.

About Our TeamAt OpenAI, our Forward Deployed Engineering (FDE) organization is at the forefront of bridging product development, engineering, research, and market strategies. We collaborate with design partners to transform innovative platform capabilities into real-world applications, shaping software and creating sustainable products based on genuine customer feedback.The FDE Platform team plays a crucial role in amplifying the impact of our organization on OpenAI’s platforms and products. We work closely with customer-focused FDE pods, providing essential support in architecture, product development, refactoring, and implementation. This position is ideal for collaborative software engineers eager to innovate and build state-of-the-art products alongside like-minded professionals.About the RoleAs a Platform Engineer within the Forward Deployed Engineering team, you will be instrumental in developing new platform capabilities, rooted in actual customer deployments. You will collaborate with customer-focused FDE engineers who are dedicated to delivering impactful customer outcomes, embedding yourself where your contributions can maximize effectiveness. This involves engaging deeply in architecture, product shaping, refactoring, and the creation of reusable frameworks while ensuring the FDE pods maintain their ownership of customer insights and daily execution. You will also work closely with our B2B Platform Team and other long-term stakeholders to establish early alignment on which elements should be generalized, which should remain specific to customers, and what successful handoff looks like.No travel is required for this role. The position is available in San Francisco or New York City, utilizing a hybrid work model that includes three days in the office each week. We provide relocation assistance, and while travel is generally less than 10%, it may increase for key projects or launches.In this Role, You WillProvide Direct Support to Customer Pods: Collaborate with customer-focused FDE teams to aid in generalization by actively participating in architecture, product shaping, refactoring, and execution.Transform Customer Insights into Strategic Platform Initiatives: Convert recurring customer signals into clear hypotheses with defined success metrics, project scope, and validation strategies tailored to real-world constraints.Elevate Engineering Standards: Establish organization-wide quality benchmarks through detailed code reviews and mentorship, while developing lightweight developer tools that prioritize good architecture, readability, and correctness.

About Ascertain Ascertain builds AI agents that help healthcare teams by reducing their administrative workload. Our technology is already in use at major health systems and large specialty groups, saving hundreds of staff hours each week. We are backed by investors such as Northwell Health, New York’s largest healthcare system, and Deerfield Management, a leading healthcare investment firm. Our work matters because healthcare organizations rely on us to improve operational efficiency and financial stability, especially in today’s challenging environment. Role Overview: Forward Deployed Engineer The Forward Deployed Engineer leads customer deployments, working hands-on with healthcare practices to connect Ascertain’s AI agents to their existing systems. This role requires a mix of technical depth and direct customer engagement. Expect to work closely with billers, referral coordinators, practice administrators, and clinical teams to understand their processes and translate those needs into software solutions. As the technical lead for each deployment, you will write production code, answer complex questions, and ensure successful integration and rollout for each customer. What You Will Do Work with customer practices (remotely and on-site) to map workflows for prior authorization and referrals. Build and manage integrations between Ascertain’s agents and customer systems, including EHR APIs (Athena, eClinicalWorks, Epic), payer portals, fax, EDI, document intake, and other parts of the technology stack. Customize and improve our agent platform for each client, adjusting ontology, prompts, tools, guardrails, and escalation paths. Turn successful solutions into reusable models. Troubleshoot production issues across the stack: data, prompts, APIs, UI, and related human workflows. Represent engineering in customer meetings, bridging clinical operations and technical development. Make decisions about development, configuration, and project scope. Share findings with product and platform teams to help turn unique solutions into reusable features. What We Look For Essential Qualifications Solid understanding of software engineering principles and practices. Experience with EHR systems and healthcare workflows. Strong communication skills for working directly with customers. Location This position is open to candidates in NYC or remote.

Quick OverviewAt bettermoney, we are leading the charge in the next wave of stablecoin adoption, focusing on payments rather than as mere trading assets. We are on a mission to create a stablecoin clearinghouse that enables seamless transactions. We are seeking a dedicated Forward Deployed Engineer who will operate at the intersection of our business and our clients. You will engage with our partners early in the development process, helping to shape the product's surface area and translating client needs into actionable insights that will inform our product development roadmap.Who We AreAt bettermoney, we believe stablecoins represent a revolutionary form of currency and will form the backbone of future payment systems. We aim to overcome the key barriers to stablecoin adoption, beginning with our groundbreaking clearinghouse solution. As a small and nimble team based in New York City, we have secured $10 million in funding from a16z Crypto and other esteemed partners. We are excited to bring the concept of better money to the global market.Your ResponsibilitiesOversee the entire integration lifecycle with clients and partners, from initial scoping and technical design to implementation, testing, and launch.Act as the vital link between our clients and our product, digesting and prioritizing customer requirements into actionable insights that will influence our future developments.Create and maintain shared tools, SDKs, and documentation that facilitate a rapid and seamless integration process.Respond promptly to production issues that span system boundaries; you will be the first line of support when challenges arise between us and our partners.And of course, manage the occasional miscellaneous tasks that may arise.What We SeekA minimum of 3 years of experience in building and delivering integrations with payment systems, financial infrastructures, or banking partners.A strong understanding of API interactions, having experienced both effective and ineffective integration processes.Exceptional communication skills, capable of translating technical language to customer-friendly terms without losing accuracy.Comfortable navigating ambiguity and viewing it as an opportunity for proactive ownership.Experience with stablecoins and/or blockchain technologies is preferred but not mandatory.Our Core ValuesChallenge the Norm - We find it unacceptable for payments to take days or incur high costs. Our mission is to revolutionize financial interactions for everyone.

About Our TeamAt OpenAI, the Forward Deployed Engineering (FDE) team is at the forefront of transforming groundbreaking research into robust production systems. We collaborate closely with our clients to tackle high-impact challenges, functioning as the driving force behind our most intricate large-scale projects. Our agility allows us to swiftly transition from prototype stages to production, establishing reusable patterns that enhance our platform. Our work bridges the gap between deployment and development, enabling us to partner effectively with OpenAI Research, Product, and Partnerships.About the RoleAs a Technical Deployment Lead (TDL), you will be instrumental in shaping how OpenAI delivers sophisticated systems to our customers. You will take full ownership of their construction, delivery, and adoption processes. Your role will involve translating business objectives into comprehensive technical plans, overseeing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure our deliverables meet their objectives.You will manage the complete delivery process: working alongside customers to outline workflows and success metrics, ensuring timely shipment of components, and leading readiness and change management initiatives for effective adoption. Your responsibilities will include monitoring progress, managing dependencies, making sequencing decisions, and driving the development of prototypes from inception to minimum viable product (MVP) and full-scale implementation. Additionally, you will share valuable field insights with Product and Research teams to inform roadmap decisions and priorities.Your success will be evaluated primarily by the impact of deployments that yield tangible value against customer objectives, encourage adoption, and become integral to their operational workflows. Additional success metrics will include reliability of delivery (meeting milestones, minimal reopen/churn), operational efficiency (reusable patterns across deployments), decision-making under pressure, and product impact (field insights that influence roadmaps and architectures).This role demands a high level of trust and autonomy. To thrive, you will need extensive technical project management expertise, a profound sense of ownership over outcomes, and the ability to immerse yourself in customer workflows while collaborating with teams to address complex engineering challenges promptly.This position is based in New York City, utilizing a hybrid work model that requires three days in the office per week. Relocation assistance is offered, and travel is expected to range between 25% to 50%.

About SolvaAt Solva, we are revolutionizing the insurance industry with cutting-edge AI technology, targeting the $8 trillion market starting with claims processing. Our company has secured $6 million in funding from prestigious investors including First Round, Y Combinator, and SV Angel, as well as notable angel investors like Paul Graham, who have previously supported giants such as OpenAI, Google, and Stripe. Our advisory board is comprised of seasoned executives and founders in the insurance sector.Our team has a proven track record of success, having played a key role in creating Europe’s fastest-growing InsurTech and launching a licensed EU bank that processes over €1 billion annually. Now, we are setting our sights on reshaping one of the world’s largest industries using the power of AI.As a Y Combinator S25 company, Solva is among the fastest-growing and best-funded startups today.About the RoleJoin us as a Forward Deployed Engineer, where you will collaborate closely with our customers and product team to implement our AI systems in real-world claims environments. This dynamic role bridges engineering, product development, and customer operations. You will leverage your technical expertise to analyze workflows, data, and requirements from insurers, transforming them into critical production solutions.Your daily responsibilities will include building integrations, processing pipelines, fine-tuning our product to meet specific customer needs, and addressing real-world challenges through AI and data solutions. You will oversee the entire process from customer requirements to delivered solutions, taking ownership of your contributions.This position is ideal for someone who thrives in fast-paced environments, adeptly shifts between technical problem-solving and customer interactions, and seeks to witness the tangible impact of their work. This is a full-time opportunity.What You’ll DoEngage directly with insurers to gain insights into their claims workflows, data, and system requirements.Develop and maintain seamless integrations between Solva and client systems.Customize and adapt AI-driven workflows for tailored use cases.Identify and troubleshoot issues in data, logic, or system functionality, collaborating with the team to resolve them.Translate real-world client needs into precise technical specifications for engineering teams.Oversee pilot projects from inception to execution, ensuring smooth operation in production.Provide field insights to enhance product reliability and performance.What We’re Looking ForStrong engineering background with a passion for technology and problem-solving.Excellent communication skills to effectively liaise with customers and team members.Proven ability to work in a fast-paced, agile environment.

Job DescriptionJoin our innovative team at Fauna Robotics as a Forward Deployed Engineer. In this pivotal role, you will directly engage with customers and deployment sites, ensuring our robotic solutions excel in real-world scenarios. You will act as the essential technical liaison between our engineering teams and clients, deploying robots, troubleshooting hardware and software challenges on-site, and relaying valuable insights back to improve our offerings.This position is perfect for dynamic problem solvers who thrive in hands-on environments. Your responsibilities will include diagnosing various issues that may arise, from software configurations to hardware malfunctions, and performing field repairs, including soldering and component replacements. Experience the impact of our technology beyond the lab, contributing significantly to its refinement and growth.

Join ekho as a Forward Deployed Engineer and play a pivotal role in delivering innovative solutions to our clients. You will work closely with cross-functional teams to implement and optimize our technology in various environments, ensuring we meet client needs effectively. Your expertise will contribute to the success of our deployments while refining our processes and technologies.

Role overview The Forward Deployed Engineer at Tetrix works onsite with clients in New York City, adapting Tetrix’s technology to meet specific needs. This position centers on tailoring and implementing products in real-world situations, often in collaboration with teams from various backgrounds. What you will do Deliver engineering solutions directly to clients by adapting Tetrix’s technology for each unique environment Work closely with cross-functional teams to customize and integrate products Oversee deployment and ensure smooth operation of technology at client locations Who thrives here This role fits engineers who like hands-on problem solving and want to see their work make an impact on client sites. Curiosity, adaptability, and a focus on practical outcomes are important qualities for success in this position.

Join brellium as a Forward Deployed Engineer and play a pivotal role in shaping our innovative solutions. As a key member of our team, you will work closely with clients to deploy our cutting-edge technologies, ensuring seamless integration and maximum impact.

About Gecko RoboticsAt Gecko Robotics, we empower critical infrastructure across the globe, ensuring its availability, reliability, and sustainability. Our innovative solutions integrate advanced wall-climbing robots, top-tier sensors, and an AI-driven data platform, offering clients unparalleled insights into the health of their assets. This fusion of technology facilitates real-time decision-making, enhances operational efficiency and safety, and safeguards both the environment and society against infrastructure failures.Role OverviewAs a Forward Deployed Engineer, you'll be at the forefront of our mission, directly engaging with customers to identify and tackle significant challenges. Rather than merely providing support, you will be a driving force in developing solutions that address complex issues across various domains, including cash flow, production, safety, and environmental impact. You will take ownership of the problem-solving process from inception to execution, ultimately contributing to the scalability of Gecko’s platforms.Your ResponsibilitiesIdentify and Solve Critical Problems: Collaborate closely with clients to uncover high-impact challenges, innovate solutions, and relentlessly pursue meaningful outcomes.Foster Growth: Embrace the complexities of the challenges we face, engage in continuous learning, and thrive in an environment dedicated to personal and professional growth.Technologies We LeveragePython, Javascript, ReactGoogle Cloud, Amazon Web Services

Forward Deployed EngineerGrotto AI | New York City (In-Person, with some travel to customer sites)About GrottoGrotto is revolutionizing the leasing process for multifamily apartment teams with our cutting-edge AI platform. We enhance critical leasing conversations that shape one of life’s most significant decisions—finding a home. Our insights drawn from millions of customer interactions reveal that the key to successful leasing isn't merely product knowledge but rather the authentic curiosity and empathy of the agents involved. Our platform empowers leasing agents to engage effectively during calls and tours, fostering rapport and overcoming objections to significantly boost lease signings.Our success is evident as we’ve achieved remarkable increases in conversion rates with some of the largest apartment owners across the nation. Clients have praised us as the "best vendor they've ever collaborated with." We're just getting started; our vision is to create a world where the most important conversations foster deeper connections.Role OverviewIn this unique role as a Forward Deployed Engineer (FDE), you will not be part of a traditional product engineering team. Instead of pushing out features to an anonymous user base, you will engage directly with our clients to tailor Grotto’s solutions to their specific requirements. This involves creating bespoke features, integrations, and workflows that address genuine challenges faced by property managers. Working alongside Deployment Leads, you will gain insights into each customer’s needs and implement effective solutions. You will hold full accountability for the technical success of multiple client accounts.We embrace the challenge of last-mile customization, believing it’s where true innovation occurs. If you thrive on witnessing the impact of your work in real time, and enjoy visiting clients to see firsthand how your contributions enhance their operations, this position is ideal for you.Your ResponsibilitiesDevelop customized features and integrations using our tech stack, primarily Python and VueJS/TypeScript.Collaborate closely with Deployment Leads to transform client needs into actionable software solutions.Adopt a rapid development approach—our cycles are short.Travel to client locations to gain a deeper understanding of their environments.Engage with design, product, and other teams to ensure a seamless integration of client solutions.

Join Rilla: A Pioneering CompanyRilla is at the forefront of conversation intelligence, developing innovative software that revolutionizes offline commerce.Our platform captures, analyzes, and organizes conversations, providing invaluable insights to the essential physical businesses that drive our economy. We aim to equip traditional sectors with cutting-edge technology, previously reserved for the most advanced companies of the 21st century.With our rapid growth—achieving $40M in revenue within just 3.5 years, maintaining a monthly growth rate of 15%, a Net Revenue Retention exceeding 170%, and an impressive Net Promoter Score—Rilla is becoming a leader in the industry.Your Role as a Forward Deployed EngineerAs a Forward Deployed Engineer (FDE), you will engage directly with clients, identifying their critical challenges and architecting solutions that integrate their data with Rilla's conversational intelligence. Your creativity, technical prowess, and problem-solving skills will be essential in helping organizations leverage their data for impactful results. Expect to work autonomously or in small teams, managing high-stakes projects from inception to execution.You will collaborate with customer executives to discuss data models, tackle large-scale data integration, and provide insights back to your team, all while extending Rilla's influence into new markets and applications.If you're driven to innovate and aspire to lead in the application of AI in the physical world, Rilla is the ideal environment for you to grow and succeed.

At Extend, we're on a mission to revolutionize document processing in the cloud. Our innovative approach aims to transform the way organizations engage with unstructured data, making it more accessible and actionable than ever.As a Forward Deployed Engineer, you will serve as the vital link between our customers and Extend throughout their entire journey. We seek engineers who are deeply passionate about understanding customer pain points, paying meticulous attention to detail, and who thrive in a culture of empowerment through AI technology.Why Join Us?Experience rapid growth with our revenue soaring 400% last year, reaching several million ARR, and continuing to accelerate.Join a product that is not only well-loved by its users but is also integral to mission-critical processes at leading enterprises (like Square, Zillow, Chime) and innovative startups (such as Brex, Mercury, Checkr).With the document processing market expanding exponentially, driven by LLMs, we are positioned to outperform existing low-NPS solutions.Be part of a high-impact team that is achieving significant customer and revenue metrics with a lean structure—your contributions will be vital.Having successfully raised our Series A and mitigated business risks, we are on the brink of tremendous growth—now is the perfect moment to join.Work alongside an exceptionally talented team, including former founders and world record holders, in a high-performance, in-person culture in NYC, with substantial equity ownership.Contribute to solving complex, unsolved challenges at the intersection of LLMs, sophisticated data processing, and human-AI interfaces.Gain invaluable insights into the startup ecosystem and seize leadership opportunities as we rapidly expand.Our compact team is growing rapidly, and we need talented engineers to help us realize our ambitious roadmap.Your ImpactYour role in ensuring our customers can effectively deploy LLMs in production is crucial, presenting unique challenges that require top-notch solutions. Here are some of the complex problems you'll tackle:Empower enterprises to confidently implement AI technologies.Develop solutions to address unprecedented edge cases in customer data.Motivate non-technical domain experts to take ownership of LLM-driven extraction instructions.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly find, organize, and share information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees have access to the right knowledge at the right time, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to effectively leverage their collective intelligence.Glean was founded by CEO Arvind Jain, who has a profound understanding of the challenges employees face in locating and comprehending information at work. Witnessing firsthand how fragmented knowledge and an array of SaaS tools hindered productivity, he set out to create a superior AI-enhanced enterprise search platform that allows individuals to access the information they need quickly and intuitively. Today, Glean stands as a leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform employee workflows. About the Role: As a key member of our Forward Deployed Engineering Team, you will collaborate directly with our clients to design transformative AI solutions that meet their most pressing business needs. Working alongside our Go-to-Market, Product, and Engineering teams, you will combine your technical expertise, understanding of enterprise AI systems, and client-facing skills to develop and implement production platforms that deliver measurable business outcomes. You will oversee the entire engagement process—ranging from initial discovery and technical planning to solution architecture, development, and production launch.

Our PurposeAt Reflection AI, our vision is to develop open superintelligence that is accessible to everyone.We are pioneering the creation of open weight models tailored for individuals, organizations, and even nations. Our team comprises AI innovators and entrepreneurs hailing from esteemed institutions such as DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic, and more.Position SummaryWe are in search of a remarkable technical leader to spearhead and expand our Forward Deployed Engineering team within the Applied AI department. This pivotal team is dedicated to connecting our groundbreaking AI research with practical applications in the enterprise sector. As a pioneering Forward Deployed Engineer, you will oversee the comprehensive technical strategy, implementation, and delivery of intricate agent-based applications, guiding them from initial pre-sales exploration to full production deployment.Key ResponsibilitiesCollaborate with Deployment Strategists and Sales teams to comprehend enterprise client requirements, design innovative solutions, and create transformative agentic applications.Design and construct complex agentic systems utilizing state-of-the-art models, orchestrating advanced LLM workflows and integrating seamlessly with enterprise infrastructures.Work alongside research teams to customize and refine models tailored to client-specific needs, contributing to our internal codebase for inference, fine-tuning, and evaluation.Oversee end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), ensuring production-level scalability, performance, and reliability.Shape and expand the Forward Deployed Engineering organization by establishing playbooks, best practices, technical standards, and mentoring to facilitate team development.Desired QualificationsRobust software engineering background with a proven history of delivering production-grade systems (Python, TypeScript).Demonstrated experience in deploying enterprise software within cloud or hybrid environments employing modern DevOps methodologies (Docker, Kubernetes, CI/CD).In-depth knowledge of machine learning principles and practical experience with contemporary AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning.A minimum of 6 years of software engineering experience, with at least 2 years in a technical leadership role delivering AI-driven enterprise solutions.

Join Deepgram as a Forward Deployed Engineer, where you will play a critical role in transforming the restaurant industry through innovative AI solutions. You will collaborate closely with restaurant clients to deploy and fine-tune our cutting-edge voice recognition technology, ensuring exceptional user experiences and operational efficiency.Your expertise will help our clients navigate the complexities of integrating our solutions, allowing them to focus on delivering top-notch service. If you are passionate about technology and have a knack for problem-solving in real-world applications, we want to hear from you!