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Forward Deployed Engineer (FDE), Financial Services - NYC

OpenAINew York City
Hybrid Full-time

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Experience Level

Experience

Qualifications

5+ years of engineering or technical deployment experience with customer-facing responsibilities, ideally within the financial services sector. Strong technical skills with a proven ability to manage end-to-end project deployments. Excellent communication and collaboration abilities to work effectively with cross-functional teams.

About the job

About Our Team

At OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into fully operational systems. We thrive at the intersection of client success and core platform innovation.

About the Role

We are seeking a dedicated Forward Deployed Engineer (FDE) to spearhead comprehensive deployments of our AI models within leading financial institutions, including banks, asset managers, and private equity firms. This role is pivotal in integrating next-generation AI capabilities into their operational workflows, investment strategies, and portfolio management. You will oversee the entire process from initial discovery and technical scoping to system design, implementation, and live deployment, working directly alongside the customer’s engineering and domain teams.

Your success will be measured by the adoption of our solutions in production environments, the quantifiable impact on operational workflows, and actionable feedback that influences our product and model roadmaps. You will collaborate closely with our Product, Research, Partnerships, Governance, Risk & Compliance, Security, and Go-to-Market teams.

This position is based in New York City, following a hybrid work model that requires three days in the office each week. We offer relocation support and require travel up to 50% of the time.

Key Responsibilities

  • Lead technical delivery for multiple projects from initial prototype through to stable production.

  • Develop full-stack systems that provide substantial value to customers while enhancing our learning processes.

  • Work closely with customer teams to identify their needs and facilitate the adoption of solutions you develop.

  • Manage project scopes, sequence deliverables, and proactively address challenges.

  • Balance trade-offs among scope, speed, and quality, adjusting plans as necessary to ensure successful delivery.

  • Contribute directly to coding efforts when necessary to drive progress and clarity.

  • Document effective working practices into tools, playbooks, or frameworks that can be utilized by others.

  • Provide field insights that inform Research and Product teams about model performance and improvement areas.

  • Maintain team momentum through clear communication and dedicated follow-through.

Ideal Candidate Profile

  • Possess 5+ years of experience in engineering or technical deployment, particularly in customer-facing roles.

  • Have a robust background in the financial services sector...

About OpenAI

OpenAI is at the forefront of AI innovation, dedicated to developing advanced technologies that transform industries. Our mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. By fostering a culture of collaboration and creativity, we empower our teams to drive impactful solutions across various sectors, including financial services.

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