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Forward Deployed Engineer at Runlayer | San Francisco, CA

RunlayerSF / NYC
On-site Full-time

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Experience Level

Entry Level

Qualifications

Why You'll Thrive HereImpact: Your success in a POC translates directly to converting prospects into loyal customers. Excellence: Collaborate with founders and senior engineers while mastering the convergence of enterprise sales and technical expertise. Ownership: Manage customer outcomes from initial technical exploration to successful deployment. What You'll DoOversee the technical go-to-market strategies for POCs and customer implementations. Conduct pre-sales technical deep dives, demonstrations, and architectural discussions. Troubleshoot integration issues across diverse customer environments (IdPs, security tools, infrastructure). Create custom solutions and configurations tailored for enterprise clients. Serve as the technical authority during sales cycles, adept at addressing challenging inquiries from senior engineers. Manage complex technical support and customer escalations.

About the job

At Runlayer, we're at the forefront of AI innovation, transforming how enterprises operate. While many organizations are eager to harness the power of AI tools and workflows, they often struggle to implement them securely. Our mission is to bridge that gap.

Our accomplished team has developed AI Actions for OpenAI, launched Zapier Agents to millions, and introduced the first remote MCP server with Anthropic. With the co-creator of MCP as part of our cap table, we established the protocol and are now building the essential platform that enterprises need to leverage it effectively.

Runlayer is a comprehensive platform for MCPs, Skills, and Agents. We provide purpose-built security, fine-tuned governance, and complete observability, empowering organizations to advance AI initiatives across all departments with minimized risk. Backed by $11M from Khosla Ventures and Felicis, our clients include notable names such as Gusto, Instacart, and Opendoor.

As a burgeoning team of 20, primarily composed of engineers, we are delivering rapid results. If you're eager to be at the epicenter of AI execution, this is your opportunity.

In the role of Forward Deployed Engineer, you will take charge of the technical aspects of customer go-to-market strategies, managing Proofs of Concept (POCs), resolving integration challenges, and collaborating closely with clients to ensure successful deployment on Runlayer.

About Runlayer

Runlayer is revolutionizing AI implementation in enterprises by providing a secure, governed, and observable platform tailored for MCPs, Skills, and Agents. With significant backing from investors and a client roster that includes industry leaders, we are committed to making AI accessible and effective for all organizations.

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