Forward Deployed Engineer at happyrobot.ai | San Francisco

Join Our Innovative Team at Simple AIAt Simple AI, we are transforming enterprise communications through cutting-edge voice AI agents. Our highly realistic agents empower leading companies such as DoorDash, xAI, and Omaha Steaks to efficiently manage a variety of phone operations, including customer support, order processing, and lead qualification.As we experience exponential growth and a surge in customer demand, we are seeking a few founding software engineers to help us navigate this exciting journey and develop systems for the future. Our passionate team operates from our vibrant San Francisco office five days a week, driven by a shared vision of leveraging AI to make a significant impact in the world.We are proud to be backed by esteemed investors and operators, including Y Combinator, Massive Tech Ventures, and industry leaders such as Michael Seibel (Twitch), Jared Friedman (Scribd), and more.

Overview: Join strala-ai as we redefine the insurance industry using cutting-edge technology.In just under a year, strala-ai has achieved impressive multi seven-figure ARR and is experiencing rapid growth at 50% month-over-month. We are backed by top-tier investors, including Peter Thiel’s Founders Fund, and led by partners with strong ties to OpenAI, Cognition, and Scale AI. Our talented team hails from prestigious institutions such as Harvard, Berkeley, and Oxford, and includes professionals from leading firms like Optiver, AMD, and Palantir, many with backgrounds in ICPC and NeurIPS.Key Responsibilities:Lead the deployment of multi-modal, agentic AI systems in production, ensuring significant business outcomes. You will manage client deployments from start to finish, being the key liaison for senior client stakeholders.Develop and nurture client relationships by understanding their challenges and aligning on priorities, establishing yourself as the trusted advisor for AI adoption.Create, build, and enhance AI agents that optimize claims outcomes through prompt engineering, model integration, and rapid prototyping using AI-assisted coding tools.Engage with applied AI daily, scoping and developing new features to support our customers in scaling and improving claims results.Integrate our solutions into client environments, collaborating directly with their technical teams on APIs and systems.Coordinate with our core platform team to facilitate smooth delivery, providing actionable insights for product enhancement.Document and share best practices in internal playbooks to scale our Forward Deployed Engineering efforts effectively.Ideal Candidate:Exhibit a founder's mindset, taking ownership of challenges, acting swiftly, and finding solutions, whether that means engaging in client calls or executing quick integrations.Possess over 2 years of experience in a role that merges technical expertise with client-facing responsibilities (e.g., agent engineering, forward deployed engineering, growth engineer, or founding engineer/founder).Demonstrate a strong technical foundation with proficiency in Python, APIs, cloud platforms, and modern AI/ML tools.Familiarity with LLMs, prompt engineering, and agentic AI concepts, as well as comfortability with AI-assisted development workflows for rapid solution delivery.Excel in articulating complex concepts to non-technical stakeholders.

Join Variance: a pioneering company dedicated to developing an advanced AI platform that effectively manages adversarial risk and investigations.Our AI agents analyze billions of events each day, safeguarding millions of users from spam, scams, and various forms of abuse. We are looking for a dynamic Forward Deployed AI Engineer who will take charge of strategizing and implementing our innovative product within customer data infrastructures to address real-world challenges at an extensive scale. Our clientele comprises Fortune 500 firms and thriving tech unicorns, and we are on a rapid growth trajectory.This position is in-person at our San Francisco office.Your Daily Responsibilities:Lead the entire integration strategy of Variance for our enterprise customers.Collaborate closely with clients to comprehend their unique requirements and align their strategies with Variance.Develop GenAI-powered workflows and automation capable of handling billions of events.Act as the primary technical liaison for our users, ensuring ongoing support and guidance.Qualifications:Excellent communication and interpersonal abilities, capable of thriving in a team-focused atmosphere.Demonstrated experience with LLM solutions and a profound understanding of GenAI.Proficient in programming languages such as Python, Java, or Typescript.Self-motivated and adept at navigating uncertain situations.What We Provide:Comprehensive health care benefits, including platinum-level medical, dental, and vision insurance.Unlimited PTO, sick leave, and parental leave.Up to $100 monthly reimbursement for personal health and wellness costs.Complimentary lunch and dinner.401(k) retirement plan.

Join the Bretton AI TeamBretton AI stands at the forefront of innovation in the financial services sector, offering a premier AI agent platform. Our technology is trusted by industry leaders such as Robinhood, Mercury, and Gusto, enabling them to streamline critical operations including anti-money laundering and counter-terrorism investigations.Having successfully raised over $95 million from esteemed investors like Greylock, Y Combinator, and Thomson Reuters Ventures, our dynamic team is located in the heart of San Francisco, bringing together talent from elite organizations such as SpaceX, Google, Netflix, and Stripe.Your Role as a Forward Deployed EngineerAs a Forward Deployed Engineer (FDE), you will be instrumental in collaborating directly with clients to deploy and integrate Bretton’s cutting-edge platform within complex real-world environments. This position uniquely combines elements of engineering, customer engagement, and product development, enabling you to help clients leverage our technology while gathering insights that will enhance and expand our product offerings.Key ResponsibilitiesImplement Bretton's AI agents across banks, fintech firms, and payment processors, adeptly managing security and compliance challenges associated with regulated industries.Travel to client sites to address last-mile connectivity issues, ranging from core banking integrations to troubleshooting scenarios that arise in live production.Collaborate with BSA officers, AML analysts, and risk management teams to translate their operational workflows and regulatory obligations into actionable agent behaviors.Develop connectors, configuration tools, and internal frameworks that transform bespoke client solutions into scalable platform capabilities.Guide clients through the implementation process as a trusted technical advisor, helping them resolve challenges swiftly and maximize their investment in Bretton's solutions.Work cross-functionally with engineering, product, and go-to-market teams to eliminate obstacles and ensure client success.Diagnose and solve issues during real deployments by replicating problems and collaborating with the engineering team to implement solutions.Convert customer usage data into actionable product insights by communicating their needs with engineering and product teams, identifying opportunities to integrate recurring solutions as formal product features.

Join Retell AIAt Retell AI, we leverage first principles to revolutionize the call center experience through innovative voice AI technology.In just 18 months since our launch, our AI voice agents have been adopted by thousands of companies to manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. Supported by Y Combinator, Alt Capital, and other notable investors, we've achieved impressive growth, scaling from $5M to $36M ARR with a dedicated team of 20.Looking ahead to 2026, we aim to create a comprehensive AI-powered Customer Experience (CX) platform that transforms entire contact centers. Instead of simple automation requiring ongoing human oversight, we are developing intelligent AI "workers" that serve as frontline agents, QA analysts, and managers — perpetually executing, monitoring, and enhancing customer interactions.We're experiencing rapid growth and are on the lookout for passionate innovators eager to tackle complex technical challenges, accelerate progress, and make a significant impact at one of the leading voice AI startups.Let’s build the future together.Ranked in the top 50 AI applications by a16z: https://tinyurl.com/5853dt2x#4 on Brex's Fast-Growing Software Vendors list for 2025: https://www.brex.com/journal/brex-benchmark-december-2025One of the top startups on: https://leanaileaderboard.com/

About Context AIJoin us in revolutionizing productivity for knowledge workers.At Context AI, we are pioneering the future of enterprise AI—developing systems that go beyond merely answering questions or automating straightforward tasks, to executing complex, judgment-intensive work that significantly impacts business outcomes. The main barrier to AI delivering true enterprise value is no longer model intelligence; it is institutional intelligence. This involves understanding organizational operations, the locations of vital information, important quality standards, and the actual workflows within a business.Our platform addresses this challenge by autonomously learning the unique context of each organization—the tribal knowledge, business rules, internal language, and tacit expertise that define high-quality work. Every task on Context connects to extensive data across entire codebases, data rooms, and operational systems, allowing AI agents to undertake genuine tasks traditionally performed by knowledge workers: engineers analyzing firmware logs for root cause identification, bankers conducting due diligence on massive data rooms, analysts updating deliverables with real-time market data, and consulting teams developing client presentations and websites.We have validated our system with Fortune 100 clients, achieving productivity enhancements of 30-40%, reducing cycle times by over 90%, and deploying solutions in days instead of months. Context AI operates continuously across global teams, enabling knowledge workers to concentrate on strategic initiatives and explore new growth opportunities.Why Choose Context AI?Transformative Impact: The potential of enterprise AI is limitless, and we are at the forefront. Here, you will develop software that revolutionizes the work experience for thousands of engineers, bankers, analysts, consultants, product managers, lawyers, and more.Engaging Technical Challenges: Design innovative systems that have never been built before to solve unprecedented problems.Meaningful Ownership: We empower our team members to have a direct influence on product direction and to own entire systems. At Context, you will propose, build, and ship features with full autonomy.Elite Team Collaboration: Join a world-class team comprised of talent from Apple AI, Microsoft Research, Google, Stripe, Ramp, and more. Work alongside and learn from the best in the industry.Your RoleAs a Forward Deployed Software Engineer (FDSE) at Context AI, you will be at the intersection of cutting-edge AI and real-world complexity. You will engage directly with Fortune 100 clients to build AI agents capable of executing challenging tasks...

Human Delta serves as the AI adoption catalyst for American enterprises, enabled by leading venture capital firms such as Susa Ventures, Wischoff Ventures, Afore Capital, and the Kleiner Perkins Scout Fund, alongside esteemed angels from renowned research institutions and financial entities. Our talented engineering team is dedicated to creating an operational framework that ensures enterprise AI is reliable, secure, and scalable.The Role:As a pivotal member of Human Delta, you will contribute to our mission of facilitating AI adoption in large enterprises. Our platform is utilized by a diverse range of users, from technical teams to operational leaders, who depend on our solutions to gain insights into their systems, understand process dynamics, and observe AI behavior in practical scenarios.In this role, you will operate at the confluence of engineering, product development, and operations. Your responsibilities will include converting complex real-world challenges into actionable technical strategies, making impactful architectural choices within established constraints, and working closely with founders and clients to tailor our platform to the rigorous demands of environments where precision and dependability are paramount.We pride ourselves on our agility and maintain a high standard for clarity, accuracy, and code maintainability.About the Role:Join as an early engineer with significant equity opportunitiesThis is a full-time position located in San Francisco, CAEnjoy flexible working hoursReceive comprehensive health, vision, and dental coverage, with 100% of the premium coveredCollaborate closely with founders and early adoptersThrive in a high-ownership culture with rapid development cyclesWhat Makes You a Good Fit:Proficient in navigating the technology stack, from APIs and data layers to user interfaces and client-facing toolsExcellent communication skills and a confident approach to engaging directly with enterprise clientsAbility to distill complex, ambiguous problems into clear and effective solutionsStrong intuition for product design, user experience, and system architectureBonus Points:Familiarity with large language models (LLMs), retrieval systems, knowledge bases, or search technologiesExperience with enterprise software platforms (CRMs, ticketing systems, content management systems)Previous experience handling large or complex datasetsA solid understanding of AI technologies and their practical applications

About GigaGiga has recently secured $61 million in Series A funding and already boasts several customers, including DoorDash. We're pioneering the future of customer experience with real-time AI agents capable of understanding emotions, resolving issues instantly, and scaling across the world's largest enterprises.This is an exciting time for Giga as we embark on ambitious goals to become the leading AI platform for enterprise automation, driven by our advanced voice superintelligence. Great engineering talent is crucial to help us realize this vision.Our engineers have the autonomy to make significant impacts on millions of lives daily, and this role provides a unique opportunity to join a company with visionary founders, proven commercial success, and a clear trajectory towards becoming a generational brand.To learn more about us, check out:Voice AI startup Giga raises $61M Series ADoorDash and Giga PartnershipIf this opportunity resonates with you, we encourage you to apply!Role OverviewWe are on the lookout for a Forward Deployed Engineer to join our teams in San Francisco and New York. In this role, you will be the technical liaison between Giga and our clients, responsible for building and deploying sophisticated AI solutions tailored to customer needs.Your Responsibilities:End-to-End Customer Engagement: Conduct discovery calls and demos, develop and maintain exceptional AI agents, participate in customer interactions, and serve as the primary point of contact in a dynamic environment.Agent Development Lifecycle Ownership: Rapidly build and prototype solutions, establish CI/CD pipelines, monitor real-time usage, iterate towards objectives, debug live issues, communicate with clients, and document best practices to enhance efficiency in future projects.Feedback Integration with Product & Platform: Identify unmet needs, prototype new features, directly contribute to the codebase, and collaborate with core teams to enhance our platform for all customers.Qualifications:Technical Proficiency: Strong understanding of React, Python, API integrations, and tool calls.Interpersonal Skills: Excellent communication and relationship-building capabilities for effective client interactions.

Join Vooma as a Forward Deployed EngineerIn the rapidly evolving landscape of enterprise software, we are witnessing a transformative shift from traditional "systems of record" to innovative "systems of automation." At Vooma, our goal is to harness the power of AI to revolutionize the logistics sector, particularly focusing on the $800+ billion trucking industry in the United States.Vooma is dedicated to developing an advanced AI orchestration platform that will empower freight brokers and trucking companies to enhance their operations, allowing them to secure more business and execute freight seamlessly. Our AI agents are designed to automate critical workflows across various communication channels, including voice, email, and text.Backed by leading investors such as Index Ventures, Craft Ventures, and Y-Combinator, we are positioned to lead the charge in transforming logistics through automation.Your RoleAs a Forward Deployed Engineer on our founding team, you will play a pivotal role in bridging the gap between our cutting-edge AI technology and the operational systems within the freight industry. Your responsibilities will include collaborating with enterprise clients to design, develop, and implement tailored integrations that bring our AI solutions into their daily operations.If you are known for your ability to tackle challenges and drive progress regardless of the circumstances, you will thrive in this role. You will enjoy engaging with customers, solving intricate technical problems, and witnessing the immediate impact of your work on multi-billion dollar businesses.Key ResponsibilitiesConduct discovery sessions with freight brokers, carriers, and IT teams to identify pain points, data sources, and success metrics.Design comprehensive solutions by mapping data flows, selecting appropriate models, and developing integration architectures compatible with existing TMS/ERP systems.Rapidly build and deploy high-quality code (Python/TypeScript), set up APIs, webhooks, and ETL pipelines to connect Vooma agents to client systems.Iterate quickly by releasing incremental updates, validating performance in production, and refining features based on user feedback.

About SuperAnnotateSuperAnnotate empowers leading AI teams worldwide to develop responsible and advanced models driven by high-quality human data. As a rapidly growing Series B startup, we bridge the gap between cutting-edge AI innovation and the data that fuels it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency guarantees exceptional data quality at scale. Trusted by industry leaders such as Databricks and ServiceNow, and backed by prominent investors like NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC, SuperAnnotate proudly holds the title of the highest-rated AI data company on G2 for multiple consecutive years, including 2025.Your Role and ImpactAs a Forward Deployed Engineer, you will be integral in executing complex coding projects that drive next-generation LLM and GenAI solutions for enterprise clients. This role transcends mere coding; you will design coding data roadmaps, leverage your technical acumen for large-scale initiatives, and oversee the operational delivery of projects involving over 100 global coder contractors. Your commitment to quality, speed, and innovation will directly influence how enterprise AI projects come to fruition at scale.This is a full-time hybrid position based in San Francisco.

About UsServal is a pioneering AI-driven automation platform revolutionizing the operational landscape for enterprises. We develop intelligent agents that comprehend complex real-world workflows and execute them seamlessly—transforming traditional manual processes and outdated legacy systems into adaptable, learning software solutions. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and high-friction operational tasks across their organizations.At the heart of Serval lies a sophisticated agentic AI platform that translates natural language into production-ready workflows. Our agents not only respond to requests but also reason, take action across various systems, and enhance their capabilities over time. What initiated with operational use cases has rapidly expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.Our vision is to eradicate repetitive manual labor within enterprises, empowering teams through intelligent automation. In the long run, we aim to establish a universal AI operations layer—a network of agents that spans business functions and manages the workflows essential for the success of modern companies.Supported by top-tier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada.Position OverviewAs a Forward Deployed Engineer at Serval, you will play a key role in introducing cutting-edge IT automation to some of the most intricate enterprises globally. You will engage directly with customers to transform chaotic, high-stakes workflows into dependable AI-powered systems—delivering production code that significantly impacts both revenue and product trajectory. This role is ideal for passionate builders seeking genuine ownership, tangible stakes, and a clear connection between their contributions and the company's growth.You will operate at the crossroads of product development, engineering, and customer engagement—translating real-world complexities into scalable solutions and promoting the adoption of our AI automation platform.

fal is at the forefront of developing the most rapid and scalable infrastructure for AI inference. Our fal Serverless platform powers over 1,300 endpoints on the fal Marketplace, efficiently managing tens of millions of requests daily across various production workloads. Enterprises leverage fal Serverless to seamlessly deploy, operate, and scale custom AI models without the burden of infrastructure management. Our platform excels in autoscaling, observability, and operational efficiency, all handled through fal’s intuitive UI. Initially designed as internal infrastructure to support fal’s own scale, Serverless was publicly launched for enterprise clients in early 2025 and has since evolved into a core revenue-generating product experiencing rapid adoption. As one of the fastest-growing AI startups, fal has reached Series D funding with a valuation of $4.5 billion, all while maintaining a lean team of approximately 70 employees. Joining us means becoming an early member of a dynamic team where your contributions directly influence a foundational product.

Thinking Machines Lab brings together scientists, engineers, and innovators behind widely recognized AI products such as ChatGPT and Character.ai, as well as open-source frameworks like PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The team is driven by a mission to enhance humanity through collaborative general intelligence, aiming for a future where AI adapts to individual needs and goals. Tinker, the lab’s fine-tuning API, empowers researchers and developers to customize advanced AI models for their own use cases. Tinker manages the infrastructure, allowing users to train open-weight models with their chosen datasets, algorithms, and objectives. As Tinker grows its user base and features, the team is expanding to better support the community. Role overview The Forward Deployed Engineer acts as the main point of contact for a broad range of clients, from solo developers to large organizations. This role identifies customer challenges and requirements, then translates those insights into actionable product improvements. Both customer interaction and product development responsibilities are central to this position. What you will do Triage and resolve customer issues across the full stack, including analyzing logs, reproducing failures, and tracing job executions. Develop tools, integrations, and automation to address recurring problems and speed up user support. Create and update clear documentation and practical guides based on real user experiences and implementations. Work closely with research and infrastructure teams to turn customer feedback into prioritized engineering tasks. Help shape Tinker’s product roadmap by sharing insights from daily customer interactions.

At Runlayer, we're at the forefront of AI innovation, transforming how enterprises operate. While many organizations are eager to harness the power of AI tools and workflows, they often struggle to implement them securely. Our mission is to bridge that gap.Our accomplished team has developed AI Actions for OpenAI, launched Zapier Agents to millions, and introduced the first remote MCP server with Anthropic. With the co-creator of MCP as part of our cap table, we established the protocol and are now building the essential platform that enterprises need to leverage it effectively.Runlayer is a comprehensive platform for MCPs, Skills, and Agents. We provide purpose-built security, fine-tuned governance, and complete observability, empowering organizations to advance AI initiatives across all departments with minimized risk. Backed by $11M from Khosla Ventures and Felicis, our clients include notable names such as Gusto, Instacart, and Opendoor.As a burgeoning team of 20, primarily composed of engineers, we are delivering rapid results. If you're eager to be at the epicenter of AI execution, this is your opportunity.In the role of Forward Deployed Engineer, you will take charge of the technical aspects of customer go-to-market strategies, managing Proofs of Concept (POCs), resolving integration challenges, and collaborating closely with clients to ensure successful deployment on Runlayer.

Uplane (Y Combinator F25) seeks a Forward Deployed Software Engineer based in San Francisco. Uplane tackles inefficiencies in digital advertising by building an AI-driven system that creates high-performing ads, matches them with optimized landing pages, and manages budgets across multiple channels. The team’s goal is to unify tools and processes so companies can get more from their marketing spend. Role overview This Forward Deployed Software Engineer position blends hands-on software development with direct client interaction. The role centers on uncovering clients’ top challenges and building solutions that deliver clear results. Work in this role influences both the product and customer outcomes. Why join Uplane? Tackle significant problems in a large, evolving market Take initiative and ownership to accelerate personal growth Collaborate with a team that values ambition, humility, and teamwork What you will do Technical deployment and integration: Build and implement custom integrations and features so Uplane’s software fits smoothly into each client’s technology stack. Customer-led prototyping: Rapidly develop tailored solutions for clients, then work with the core team to fold successful prototypes into the main product. User-centric design: Apply product and design judgment to create features that address real market and customer needs. Collaboration: Work directly with client stakeholders, from technical teams to executives, to ensure solutions are practical and effective.

At ConductorOne, we are pioneering the future of identity security with our AI-native platform designed to safeguard every identity—be it human, non-human, or AI. Our robust automation capabilities, platform-level AI, and ready-to-use connectors provide centralized access visibility, enforce meticulous control measures, and streamline user access reviews across all applications. Trusted by industry leaders such as DigitalOcean, Instacart, Ramp, and Zscaler, our solution is user-friendly, rapidly deployable, and highly effective.As a Forward Deployed Engineer, you will work closely with customers and our internal product teams to develop integrations, automation, and customized workflows that enhance the reliability and security of identity infrastructure. Your time will be split between engaging with customers (both remotely and onsite), product engineering, and resolving customer challenges—delivering production-safe software, executing connector deployments, and transforming customer requirements into scalable product features.You'll serve as the crucial technical link connecting product, engineering, and our clients: designing and implementing connectors, automating identity workflows, and advising customers on best practices for identity controls. Expect a dynamic role—one week you might be crafting a connector for a legacy HR system, the next collaborating on product enhancements, and the following week developing tailored workflows on the ConductorOne platform.

About Opal Security:At Opal, we are at the forefront of modern identity governance designed for the AI era. Our intelligent access management solutions empower enterprises to innovate rapidly while maintaining robust security. Our mission is to provide clarity, control, and confidence in navigating complex enterprise environments, enabling teams to govern access without hindering innovation.About the Role:Identity management is undergoing a significant transformation. As companies deploy agents and create service accounts, many find their IAM systems struggling to keep pace. We are pioneering AI-native security solutions that adjust to this dynamic landscape, earning the trust of industry leaders like Databricks and Figma.In this role, you will serve as the technical liaison between Opal and our clientele. You'll engage with prospects and customers during pivotal phases such as sales cycles, implementations, and expansions, building solutions that ensure their success. This may involve prototyping custom integrations, architecting deployments, debugging environments, or developing code that integrates into our product. You will manage the technical relationship, allowing you to innovate, challenge norms, and foster trust through your expertise.Join us in a collaborative and enjoyable team environment where we are eager to welcome new teammates who will contribute to and grow with us.

About KastleKastle is revolutionizing the consumer lending landscape by developing an AI operating system, starting with the mortgage sector. We partner with some of the largest mortgage lenders in the United States, enhancing their contact center and compliance operations through innovative AI-driven voice agents. Supported by leading investors such as Y Combinator and Commerce Ventures, along with industry veterans from Snapdocs, Google, and WePay, we are at the forefront of redefining lending with artificial intelligence.About the RoleAs a Forward Deployed Engineer, you will take on the role of technical owner and project lead for our most significant accounts. Your responsibilities will involve immersing yourself with customers, translating their business workflows into production-ready AI agents, and overseeing the customer relationship as well as the strategic roadmap.ResponsibilitiesDevelop, configure, and deploy AI agents on Kastle’s platform to manage actual borrower workflows.Write high-quality backend and full-stack code (Python, Java, TypeScript) to integrate with loan servicing systems, data sources, and telephony platforms.Oversee the complete agent development life cycle: rapidly prototype, establish CI/CD pipelines, monitor live usage, iterate towards goals, and document best practices to expedite future projects.Clarify ambiguous customer requests, quickly prototype solutions, and evolve them into stable deployments.Serve as the technical representative of Kastle for key accounts, fostering trust through speed, empathy, and tangible impact.Incorporate customer insights back into the core product, influencing the development roadmap and reusable tools.What We’re SeekingA minimum of 1 year of engineering experience, along with at least 1 year of customer-facing experience.Expertise in Python, Java, or similar languages; comfortable building APIs and backend systems.Outcome-oriented mindset: prioritizing customer value and problem-solving over perfect abstractions.A strong work ethic with exceptional attention to detail; capable of independently managing projects from start to finish.Customer-focused: confident in engaging directly with business leaders as well as engineers.Preferred QualificationsExperience in a customer-facing engineering role (forward deployed, solutions engineering, etc.).Interview ProcessInitial screening interview with HR.Technical assessment involving coding challenges and system design discussions.Final interview with team members to assess cultural fit and alignment with company values.

Join Our MissionAt Vitalize, we are dedicated to revolutionizing hospital operations by creating a future that is safe, autonomous, equitable, and cost-effective.Currently, many hospitals still rely on outdated methods like spreadsheets and manual processes for critical functions such as staffing and capacity management. This leads to inefficiencies, staff burnout, and negative patient outcomes.Vitalize offers an innovative operating system designed specifically for healthcare teams. Our platform provides real-time decision support to clinical leaders, streamlining workflows and optimizing labor costs while maximizing patient capacity across healthcare systems.Our team consists of talented individuals from prestigious institutions like Stanford and Cambridge, including former math champions and serial entrepreneurs. We are already operational in over 20 hospitals, generating significant revenue, and backed by esteemed investors. Having tripled our revenue in the last three months, we are poised for rapid growth. This is your opportunity to contribute to foundational healthcare infrastructure at a pivotal time.Role OverviewWe are seeking a Forward Deployed Engineer to be at the forefront of Vitalize’s most significant and intricate enterprise projects.This position is tailored for engineer operators eager for substantial responsibilities, direct customer interaction, and immediate technical ownership. You will work closely with large, multi-million dollar health system clients, gaining unique insights at the intersection of engineering, enterprise software, and healthcare operations.Your role will involve spending significant time on-site to understand hospital operations, assess our product's performance under stress, and identify areas for improvement. You will implement solutions, inform product development, and contribute to Vitalize's expansion among enterprise clients.This is a high-impact position with significant visibility. You will become one of the key individuals familiar with our customers' needs and operations.What You’ll DoEngage with Enterprise Clients (Approximately 50% travel)Travel frequently to customer locations, collaborating with health system partners during deployments and crucial phases.Establish trust with clinical leaders, including Chief Nursing Officers and executive stakeholders, by thoroughly grasping their workflows and limitations.Facilitate and Resolve DeploymentsWork closely with Deployment Strategists to ensure seamless transitions and effective adoption of our solutions.Quickly troubleshoot issues, identify root causes, and assist customers in overcoming obstacles.