Forward Deployed Engineer - AI Agent

Role Overview GitLab is hiring a CX Forward Deployed Engineer to help customers get the most from the GitLab platform. This remote role is open to candidates in Australia and Singapore. What You Will Do Collaborate directly with clients to implement solutions that improve their experience with GitLab. Share technical knowledge to help customers deploy and fine-tune GitLab features for their unique requirements. Advise on best practices so clients can realize the full value of the platform.

About Our TeamJoin OpenAI’s innovative Forward Deployed Engineering team, where we collaborate with clients to transform groundbreaking research into robust production systems. We thrive at the nexus of customer service and core platform development.Role OverviewAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in collaboration with our most strategic partners. You will be responsible for discovery, technical scoping, system design, implementation, and production rollout, working closely with customer engineering and domain teams.Your success will be gauged by production adoption, tangible workflow impacts, and evaluative feedback that shapes product and model trajectories. You will collaborate with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-to-Market teams.This position is located in Sydney and follows a hybrid work model, requiring three days in the office per week. We also provide relocation assistance, and travel may be required up to 50% of the time.Key ResponsibilitiesLead technical delivery across multiple deployments from initial prototype to stable production.Develop full-stack systems that create customer value and enhance our learning processes.Work closely with customer teams to understand their requirements and facilitate the adoption of your solutions.Define project scope, sequence deliveries, and proactively address any blockers.Balance trade-offs among scope, speed, and quality while adjusting plans to ensure successful delivery.Contribute directly to the codebase when clarity or progress necessitates it.Document effective workflows into tools, playbooks, or constructs for broader use.Provide field feedback that informs Research and Product teams on model performance and areas for improvement.Foster team alignment through clear communication and follow-through.Ideal Candidate ProfilePossess 5+ years of engineering or technical deployment experience with a customer-facing focus.Demonstrated ability to scope and deliver complex systems in dynamic or uncertain environments.Proficient in writing and reviewing production-grade code across frontend and backend, utilizing Python, JavaScript, or similar languages.

Jobgether is looking for a Field Strategist - Forward Deployed Engineer based in Australia. This position centers on delivering advanced engineering solutions directly to client sites and working closely with clients to improve their operations. Role overview The Field Strategist - Forward Deployed Engineer brings technology and strategy together in real-world settings. The role involves hands-on deployment of engineering solutions and ongoing collaboration with clients to ensure successful implementation. What you will do Deploy engineering solutions in the field at client locations Work directly with clients to optimize operational processes Support the adoption and integration of Jobgether’s technologies Requirements Strong interest in both technology and strategic problem-solving Ability to collaborate with clients and adapt to new environments Located in Australia

Location : Sydney, Australia (Hybrid - Travel to customer office)About Us At Relevance AI, we are on a mission to revolutionize the AI workforce, empowering teams to leverage AI agents that think, act, and collaborate like industry experts.Our platform enables anyone to create and manage intelligent agents that streamline workflows, facilitate decision-making, and enhance collaboration—all within a unified ecosystem. We proudly support leading organizations such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them achieve operational excellence across marketing and sales.Backed by prominent investors including Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B in April 2025, fueling our growth and advancing the field of agentic automation.With headquarters in San Francisco and Sydney, we operate in a hybrid model that values curiosity, collaboration, and execution—we think big, move fast, and achieve success together.This year, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are eager to shape the future of AI, we invite you to join our team.The Role As a Forward Deployed Engineer, you will collaborate closely with our strategic enterprise clients to drive the adoption and impact of our AI platform.Your role will involve embedding with client teams, sometimes for extended periods, to analyze their workflows, prototype innovative solutions, and implement high-value use cases that accelerate their transformation. This position requires travel.As a vital link between pre-sales and post-sales, you will work alongside Account Executives to identify new opportunities, execute technical implementations, and ensure that customers derive lasting value from our offerings. This hands-on, consultative role combines technical expertise with customer empathy and business insight.Your Impact Act as the dedicated Solutions Engineer for key enterprise accounts, working alongside client teams to foster adoption, achieve measurable results, and facilitate expansion.Collaborate with Account Executives, Solution Engineers, and other team members to drive project success and deliver high-quality implementations.

Join Aircall, an innovative AI-driven customer communications platform, empowering over 22,000 businesses globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are revolutionizing customer communications by uniting voice, SMS, WhatsApp, and AI into a single, cohesive workspace.Our growth is fueled by a straightforward principle: enable teams to work smarter, not harder. With features like our AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time support, we empower individuals to excel in their roles. This leads to increased revenue, quicker resolutions, and teams that can confidently expand.Headquartered in Paris, with a robust presence in North America anchored in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall has developed a product that customers adore and a rapidly scaling business, supported by top-tier investors and driven by swift AI advancements across various product lines.At Aircall, you'll become part of a dynamic company. We are ambitious, product-oriented, and results-driven, characterized by visible impact, quick decision-making, and genuine growth.Our Work Culture at Aircall: We prioritize customer satisfaction, leverage data to drive decisions, and focus on delivering significant outcomes. We value ownership, ongoing learning, and a swift approach. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you will find your place here.Team OverviewThe Forward Deployed Engineering team at Aircall integrates our cutting-edge AI Agents technology with real-world SMB workflows. We transform possibilities into practical solutions, enhancing customer experiences, increasing productivity, and unlocking new business opportunities. Collaborating across Product, Engineering, Sales, Solutions, and Customer Success, our team guarantees that every deployment yields measurable results. This active role sits at the crossroads of technical consulting, project leadership, and AI adoption strategy. While you don't need to be a full-time software engineer, proficiency in APIs, strong project management skills, and a passion for continuous learning, building, and scaling new models are essential to empower both customers and colleagues.Role Overview

Join Databricks as a Forward Deployed Engineer (FDE), where you will work closely with our most strategic clients to architect and implement customized full-stack applications and solutions on the Databricks Data Intelligence Platform, as well as other prevalent software frameworks. You will take charge of the architecture, guide design choices, and execute comprehensive systems that integrate data engineering, AI, and application development. This role is hands-on and customer-facing, ideal for software engineers, developers, and innovators who excel at the intersection of technology and business impact. The perfect candidate will possess a blend of engineering skills, flexibility, curiosity, and a fervor for addressing intricate challenges that yield quantifiable results. Your Impact: Architecture Ownership: Lead the architectural and design phases, ensuring that solutions are secure, scalable, and meet both customer requirements and Databricks best practices. Application Engineering: Create and develop applications that encompass backend, frontend, and integrations, bringing data and AI to life for enterprise users utilizing the Databricks platform. Solution Delivery: Deliver high-quality production systems, from data ingestion and transformation to ML/AI model integration and user-facing applications. Customer Engagement: Embed within customer teams, collaborating with stakeholders from technical professionals to executives to deeply understand their challenges and provide impactful solutions. Cross-Functional Collaboration: Work alongside Sales, Product, and Field Engineering to ensure a smooth customer journey from pre-sales to post-deployment. Reusable Assets & Scale: Contribute to accelerators, frameworks, and best practices that enhance impact across accounts and shape the Databricks product roadmap.

The AI Forward Deployed Engineering (AI FDE) team at Databricks is a premier, customer-centric group dedicated to delivering exceptional AI solutions. We engage in professional services to assist our clients in developing and implementing pioneering AI applications. Our collaborative efforts span across engineering, product development, and developer relations, ensuring that we align our strategic initiatives with the needs of our customers. We view our team as a collective of unique talents, and we seek individuals who thrive in customer interactions and are passionate about the latest advancements in Generative AI, LLMOps, and machine learning. This role is open to remote candidates.

The AI Forward Deployed Engineering (AI FDE) team at Databricks is a distinguished group dedicated to delivering cutting-edge AI solutions directly to our clients. Our mission is to empower customers to design and implement innovative AI applications that set new industry standards. By collaborating cross-functionally with engineering, product teams, and internal experts, we strategically enhance our clients' capabilities in the rapidly evolving fields of Generative AI, LLMOps, and Machine Learning. If you thrive on customer engagement, teamwork, and staying ahead of GenAI trends, this team is the perfect fit for you. Remote work options are available.

Role Overview Lorikeet is hiring a Forward Deployed Product Manager based in Sydney, Australia. This role centers on guiding product direction and execution alongside cross-functional teams. The position calls for someone who can listen to customers, spot their needs, and turn those insights into clear product roadmaps. What You Will Do Collaborate with engineering, design, and other teams to define and deliver product features Gather feedback from clients and stakeholders to inform product decisions Translate customer needs into actionable plans and priorities Help shape Lorikeet’s product strategy and contribute to ongoing improvements About Lorikeet Lorikeet builds technology products for clients who expect more from their tools. The company’s Sydney headquarters serves as the hub for product development and innovation.

About Cognition Cognition develops advanced AI solutions for the engineering sector. The team includes competitive programming champions and former leaders from companies such as Scale AI, Waymo, Tesla, and Google DeepMind. Their flagship product, Devin, is an AI software engineer built to work alongside people and help tackle complex technical challenges. Role Overview: Deployed Engineer - ANZ (Sydney) The Deployed Engineer acts as the main technical contact for Cognition’s customers in Australia and New Zealand. This role focuses on ensuring clients get the most value from Devin, from the moment of deployment through to full integration and ongoing use. The position blends technical problem-solving with relationship management, supporting clients as they adopt and expand their use of AI-driven engineering tools. What You Will Do Oversee technical aspects of the customer journey, from initial deployment to activation, making sure clients succeed with Devin. Work directly with client teams to understand their technical needs and identify where Devin can deliver the most impact. Build and maintain strong relationships with engineering teams at customer organizations to support smooth product integration and drive adoption. Gather and relay customer feedback, advocating for user needs and helping shape product features to match real-world requirements. Use product insight to contribute to strategic decisions around the product roadmap and future enhancements. Who We’re Looking For The ideal candidate brings a strong technical background, either through formal computer science education or significant experience in technical sales. Success in this role requires a mix of technical skill, problem-solving ability, and a collaborative approach to working with customers.

Dialpad Inc. develops an AI-powered business communications platform that combines calling, messaging, meetings, and contact center tools. The system provides real-time insights during conversations, helping organizations make smarter decisions as they work. Over 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to strengthen customer relationships with immediate, AI-driven support. Dialpad is committed to advancing intelligent agents in business communications. The DAART initiative (Dialpad Agentic AI in Real Time) focuses on automating workflows, resolving customer issues as they arise, and supporting revenue growth during live conversations. For more information, visit dialpad.com. How Dialpad works AI is at the core of everyday work at Dialpad. Employees use advanced AI tools to streamline tasks, encourage creativity, and improve productivity. Every conversation, whether with clients or internally, is seen as a valuable source of insight, with the platform designed to turn these discussions into practical actions. Values Dialpad seeks Dialpad looks for people who are curious and set high standards for themselves. The company values ambition and encourages everyone to do their best work. Core values include: Scrappy Curious Optimistic Persistent Empathetic

About LangChainLangChain is on a mission to democratize intelligent agents. We provide a comprehensive foundation for agent engineering in the real world, enabling developers to transition from mere prototypes to production-ready AI agents that organizations can depend on. Initially launched as widely embraced open-source tools, we have since evolved to offer a robust platform for building, evaluating, deploying, and managing agents at scale.Today, our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are integral to teams delivering authentic AI solutions across both startups and large enterprises. Millions of developers trust LangChain to enhance AI functionalities at firms such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.With $125M raised in Series B funding from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in a dynamic phase of product development, experiencing rapid growth, and every team member contributes significantly to our mission and collaborative environment. At LangChain, your work can shape the future of this technology.About the RoleLocation: Sydney, AustraliaEngage with pioneering companies at the forefront of LLM applications, transforming concepts into production-ready applications.Collaborate on diverse LLM applications including concierge search, code generation, agentic co-pilots, and more.Present technical demonstrations of LangChain's full suite of products.Conduct training sessions and workshops on industry best practices aimed at developer audiences.Work closely with the enterprise sales team to secure client deals.Collaborate with engineering teams to translate customer insights and feedback into product enhancements.Lead special projects, both internally and externally, to rigorously test our new products.Successful Candidates Will Have:A passion for working with clients or aspirations to become future founders.Experience as a deployed engineer or solution architect, preferably in developer-focused companies.An engineering background and a desire to be a trusted partner for clients.A knack for discovering innovative solutions and making technology accessible to users.

About HappyRobotHappyRobot is a pioneering AI-native operating system designed to revolutionize the real economy. Our technology bridges the gap between intelligence and action, enabling businesses to manage complex, mission-critical operations autonomously. By leveraging real-time insights, specialized AI agents, and orchestrating intelligence, we empower enterprises to optimize their operations and enhance efficiency.Our AI OS continuously evolves, compounding knowledge and optimizing processes at every level. We are initially focusing on supply chain and industrial-scale operations, where resilience, speed, and ongoing improvement are paramount. This allows human teams to concentrate on strategic, creative, and other high-value tasks.To learn more about our vision, check out our Manifesto. HappyRobot has successfully raised $62M in funding, including a recent $44M Series B round in September 2025, with support from esteemed investors such as Y Combinator (YC), Andreessen Horowitz (a16z), and Base10. These partners share our mission to transform enterprise operations. We are committed to building a world-class team of driven professionals with exceptional problem-solving skills and a passion for innovation in a dynamic, high-intensity environment. If this aligns with your ambitions, we invite you to join us at HappyRobot.Role OverviewWe are seeking a Founding Forward Deployed Engineer to become a key member of our Australia team. As our first technical hire in the region and the second team member locally, you will collaborate closely with the Country General Manager to shape how HappyRobot operates and scales in Australia.In this role, you will leverage your strong technical skills and exceptional communication abilities to engage directly with enterprise clients, designing, deploying, and optimizing AI workers within their operations.Your responsibilities will extend beyond delivering high-quality AI deployments; you will also play a crucial role in establishing our local playbook. This includes defining customer onboarding processes, deploying AI workers, creating feedback mechanisms for product enhancement, and laying the groundwork for future hires in the region. At HappyRobot, you will experience a culture free from bureaucracy and rigid hierarchies. We are builders at heart—we execute, deliver, take ownership, and prioritize customer outcomes.

Join a Revolutionary CompanyPalantir Technologies is at the forefront of crafting innovative software that transforms how organizations leverage data for critical decision-making and operational efficiency. Our cutting-edge platforms empower partners to tackle complex challenges, from developing life-saving pharmaceuticals to predicting supply chain disruptions and aiding in the recovery of missing children.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will engage directly with clients to swiftly identify their most pressing challenges and devise data-driven solutions. Our clients depend on Palantir’s technology for their essential operations, often starting with open-ended inquiries such as “What is causing our flight delays?” or “How can we enhance our detection of money laundering activities?” In this role, you will utilize your analytical skills, creativity, and technical expertise to help organizations harness their data for meaningful impact. You will gain unique insights into pivotal industries and institutions.FDSEs operate similarly to startup CTOs, working in small, agile teams with considerable autonomy, overseeing the full lifecycle of high-stakes projects. Your responsibilities may include collaborating on architectural designs with fellow engineers, managing vast datasets, developing custom web applications, engaging with customer executives, and formulating strategic plans for your team.If you're aspiring to be an entrepreneur or a leader in engineering, Palantir offers an unparalleled environment with exceptional colleagues to foster your growth. You'll learn to dissect complex problems and comprehend the implications of various solutions. You'll explore new technologies and programming languages, and even contribute to their development. Working independently within a supportive community will enable you to make impactful decisions as you evolve professionally.

Join a Transformative CompanyAt Palantir, we develop the world’s premier software solutions for data-driven decision-making and operations. By ensuring that the right data reaches those who need it most, our platforms empower partners to create life-saving medications, predict supply chain challenges, locate missing children, and much more.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will collaborate closely with customers to swiftly identify their most pressing challenges and devise innovative solutions utilizing data. Our clients depend on Palantir’s platforms for their most critical operations, tackling open-ended inquiries like, “What causes our flight delays?” or “How can we enhance our money laundering detection?” In this role, you will leverage your problem-solving skills, creativity, and technical expertise to enable organizations to utilize their data effectively and create a tangible positive impact in the world. You will have the unique opportunity to gain insights into and contribute to some of the most significant industries and institutions globally.Your responsibilities will resemble those of a startup CTO: operating within small teams with minimal oversight while managing high-stakes projects from inception to completion. Your day may involve discussing architectural designs with fellow engineers, handling large-scale data, developing custom web applications, engaging with customer executives, or strategizing for your team.Whether you aim to become an entrepreneur or an engineering leader, we believe that Palantir offers the ideal environment — with exceptional colleagues — to grow your skills. You will learn how to dissect complex problems and appreciate the costs and consequences of their solutions. You will familiarize yourself with new technologies and programming languages, potentially even developing them. You will work autonomously, making independent decisions within a supportive and challenging community as you grow professionally.

Join Braze as a Forward-Deployed Data Scientist II, where you will leverage data science to deliver impactful solutions that enhance customer engagement. You will work closely with cross-functional teams to analyze data, develop predictive models, and implement data-driven strategies that align with our mission.

Join Braze as a Forward-Deployed Data Scientist II and play a vital role in transforming data into actionable insights that drive business strategies. You will work alongside cross-functional teams to implement advanced analytics and machine learning solutions that enhance customer engagement and optimize product performance.

Join Armada as a Senior Forward Deployment Engineer, where you will be pivotal in ensuring the smooth deployment and integration of our cutting-edge technologies. This remote position allows you to collaborate with talented professionals across the globe while working from the comfort of your home.

Forward Networks, Inc. builds technology that helps organizations manage and secure complex networks. Founded in 2013 by four Stanford Ph.D.s, the company introduced the first network digital twin, a mathematical model of real-world production networks. This innovation gives IT teams greater visibility, verification, and agility across different cloud platforms and vendors. Clients include global names such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as rapidly growing companies and government agencies. IDC reports that customers save an average of $14.2 million each year by improving efficiency and security with Forward Networks’ solutions. The company is backed by investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures. Role overview The Customer Care Engineer (Technical Support Engineer) will join the Support team based remotely in Australia. This role centers on helping customers resolve technical issues and get the most out of Forward Networks’ products. The team values collaboration and aims to set new standards in network reliability and security. What you will do Support customers by troubleshooting and resolving technical problems related to Forward Networks’ solutions Work closely with both customers and internal teams to ensure issues are addressed efficiently Contribute to a team that is shaping the future of networking technology Requirements Experience in technical support or customer care, ideally within the networking or IT sector Strong problem-solving skills and a collaborative approach Based in Australia and able to work remotely