About the job
About the Team
Adaptive ML is an innovative AI startup focused on developing a cutting-edge Reinforcement Learning Operations (RLOps) platform that empowers enterprises to customize and implement large language models (LLMs) in production, yielding measurable results.
We deliver essential infrastructure that facilitates the tuning, evaluation, and deployment of specialized models at scale — leading the way in task-specific LLM development and managing production-ready workflows capable of handling millions of requests while optimizing for cost and performance across distributed systems.
Our close-knit team has previously contributed to the development of state-of-the-art open-access large language models. In early 2024, we secured a $20M seed round led by Index Ventures and ICONIQ, and we are already operational with clients including Manulife, AT&T, and Deloitte, spanning across travel and financial services — with more partnerships to be announced soon.
At Adaptive ML, our Success Team is an integral part of our Technical Staff. The Technical Staff is responsible for developing the foundational technology that drives Adaptive ML, while the Success Team ensures our enterprise clients fully utilize these technologies — particularly through our Adaptive Engine product — to extract maximum value.
About the Role
As a Forward Deployed AI Engineer at Adaptive ML, you will assist our customers in creating scalable production applications utilizing the Adaptive Engine. Our clientele ranges from dynamic scale-ups to established global enterprises, and your mission will be to guide them in maximizing business value while expediting the production timeline. We emphasize bridging the gap from proof-of-concept to production, as numerous generative AI initiatives fall short in delivering clear ROI.
By harnessing advanced reinforcement learning technologies, you will aid in the customization of large language models for production readiness. Your responsibilities will include constructing synthetic data pipelines to launch models into production and identifying useful signals for ongoing model refinement utilizing real-world feedback. We seek self-motivated, business-savvy, and driven individuals eager to support the deployment of a highly technical product. As this is an early-stage role, you will have the opportunity to influence our research initiatives and product development as we expand.
This is an in-person role located at our Toronto or New York office.

