Foreign Exchange Customer Relations Executive

tal is hiring a Claims Portfolio Manager in Sydney. This position focuses on managing the company’s claims portfolio and improving claims processes. Attention to detail and a commitment to strong operational standards are important in this role. Role overview The Claims Portfolio Manager oversees the full lifecycle of claims, aiming to optimize procedures and outcomes. Collaboration with cross-functional teams is a key part of the job, with a focus on streamlining operations and supporting effective service delivery. What you will do Oversee and manage the claims portfolio Work with other teams to identify process improvements Help maintain high standards of service for clients Requirements Strong attention to detail Experience in claims management or a related field Ability to collaborate with different teams

Join our dynamic team at tal as a Senior Claims Consultant specializing in Retail Income Protection Claims. In this pivotal role, you will leverage your expertise in claims management to provide exceptional service and support to our clients.As a Senior Claims Consultant, you will be responsible for assessing and processing claims efficiently while ensuring compliance with company policies and regulations. Your strong analytical skills will enable you to make informed decisions that uphold the integrity of our claims process.

TAL is hiring a Claims Consultant focused on Lump Sum Claims in Sydney. This entry-level position supports clients through the claims process, helping them understand their options and guiding them toward the right outcomes. Role overview This role centers on assisting individuals who are making lump sum insurance claims. The position involves direct client contact, answering questions, and providing clear information at each step. Comprehensive training is provided, so prior insurance experience is not required. What you will do Guide clients through the lump sum claims process Ensure accurate and timely communication with claimants Support clients in gathering required documentation Work closely with the team to deliver a positive claims experience Requirements Interest in starting a career in insurance Strong communication and organizational skills Willingness to learn and participate in training Based in Sydney

Join our dynamic team at tal as a Claims Consultant specializing in Group Multi Claims. This exciting opportunity invites you to leverage your analytical skills and customer service expertise to navigate the complexities of claims processing. You will play a crucial role in ensuring our clients receive the support they need while maintaining compliance with industry standards.If you are a proactive problem solver with a passion for delivering outstanding customer service, we want to hear from you!

Cowbell is pioneering a transformative approach to cyber insurance by leveraging cutting-edge technology and data analytics to equip small and medium-sized enterprises (SMEs) with proactive insights into cyber risk exposures. Our innovative model combines insurance coverage with adaptive solutions tailored to the evolving threats faced by businesses today and in the future. By championing adaptive insurance, Cowbell continuously monitors policyholders' cyber risk profiles through ongoing risk assessments and underwriting practices. Our unique AI-driven underwriting platform, powered by Cowbell Factors, streamlines the insurance process, reducing the time from submission to issuance to under five minutes.Founded in 2019 and headquartered in the San Francisco Bay Area, Cowbell has experienced rapid growth, expanding its operations across the U.S., Canada, U.K., and India. This momentum was recently reinforced by a successful Series C funding round, securing $60 million from Zurich Insurance, which highlights the confidence in our mission. With the support of over 25 leading reinsurance partners, Cowbell is set to reshape how SMEs navigate the complex landscape of cyber threats on a global scale.Cowbell is currently seeking a Cyber Claims Specialist to enhance our claims capability in Australia. This role will be pivotal in managing and overseeing cyber insurance claims for Australian policyholders, collaborating closely with brokers, underwriters, distribution teams, insurer partners, and specialized vendors. As we expand our global footprint, this position will help establish and solidify Cowbell’s claims presence in Australia, ensuring our claims philosophy and service standards are in alignment with our teams in the UK and US, while also adhering to local market regulations and expectations.Key Responsibilities:Oversee the complete lifecycle of cyber claims from notification through resolution for Australian policyholders.Serve as a primary claims contact for both brokers and insured clients within the Australian market.Collaborate closely with underwriting and distribution teams to provide valuable claims insights, enhance broker engagement, and position claims as a competitive differentiator.Contribute to the development of claims data analysis, trends, and reporting specific to the Australian portfolio.Assist in creating and delivering engaging claims presentations and training sessions.

Join our dynamic team as a Claims Consultant specializing in Retail Income Protection Claims. In this pivotal role, you will assist clients in navigating the claims process, ensuring a seamless experience while upholding the highest standards of customer service. Your expertise will help individuals receive the benefits they deserve, making a positive impact on their lives.

tal seeks a Claims Consultant to join the Retail Income Protection Claims team in Sydney. This full-time position involves working directly with clients who are navigating their claims, ensuring they receive guidance and support during challenging times. Role overview This role focuses on assessing and managing retail income protection claims. The Claims Consultant acts as a key contact for clients, providing assistance throughout the entire claims process. Key responsibilities Assess and manage retail income protection claims from start to finish Guide clients through each stage of their claim, offering clear communication Deliver empathetic and effective customer service What to expect Work that makes a difference for clients during difficult periods A supportive team environment Opportunities to develop a career with tal

About the Role tal is seeking a Claims Quality Assurance Manager to join the Claims Shared Services & Governance team in Sydney. This role leads the quality assurance processes for claims operations, focusing on maintaining high standards of quality and compliance across the department. What You Will Do Develop and implement quality assurance strategies for claims operations Conduct audits and assessments to monitor compliance and quality standards Work closely with teams across the business to improve operational efficiency Who Will Thrive This position suits those with a strong interest in quality management who want to grow their careers in a collaborative and supportive environment.

Role overview tal is hiring a Manager, Claims Quality Assurance in Sydney. This leadership role focuses on maintaining and improving quality standards across claims processes. The position works closely with Claims Shared Services and Governance teams to advance quality initiatives and support ongoing improvements. What you will do Lead efforts to uphold and enhance quality in claims processing Collaborate with Claims Shared Services and Governance to implement quality initiatives Promote best practices and encourage continuous improvement within the team

Join our dynamic team as a Senior Claims Consultant specializing in REST services. In this pivotal role, you will leverage your expertise to manage and resolve complex claims, ensuring exceptional service delivery to our clients.Your responsibilities will include analyzing claims data, providing strategic insights, and collaborating with cross-functional teams to enhance our service offerings. We are looking for an individual who thrives in a fast-paced environment and is committed to achieving the highest standards of excellence.

Join our dynamic team as a Claims Consultant at tal, where you will play a pivotal role in managing and processing claims while providing exceptional customer service. In this exciting position, you will leverage your analytical skills to assess claims, communicate with clients, and ensure a seamless claims process.

Join our dynamic team at tal as a Claims Technical Specialist, where you will play a crucial role in managing and processing claims efficiently and effectively. You will work closely with our experienced Claims Group, led by Chantelle Everett, to deliver exceptional service and support to our clients. This position is ideal for individuals looking to kickstart their careers in the insurance industry, offering valuable exposure and learning opportunities.

Role Overview As a Claims Customer Solutions Specialist at tal in Sydney, support clients throughout the claims process and help resolve their inquiries. This role centers on delivering clear answers and timely solutions, aiming to make each customer interaction positive and straightforward. What You Will Do Respond to client questions about claims, guiding them through each step. Work to resolve issues quickly, keeping customers informed along the way. Maintain a high standard of service in every interaction. Growth and Support This position offers room for professional development within a team that values learning and support.

tal is looking for a Graduate Business Analyst to join the Claims team in Sydney. This entry-level role is designed for recent graduates interested in starting a career in insurance. Role overview The Graduate Business Analyst will support projects aimed at making the claims process better for customers and more efficient for the team. This involves working closely with colleagues to identify areas for improvement and help implement changes that have a real impact on daily operations. Who this role suits This position is a good fit for those who have recently completed their studies and want to build a foundation in business analysis within the insurance sector. A willingness to learn and contribute to team goals will be important. Location The role is based in Sydney.

Role overview tal is hiring an entry-level Claims Consultant in Sydney. This position offers a chance to begin a career in insurance while helping clients through the claims process. The team values clear communication and aims to make each claim straightforward for customers. What you will do Support clients as they submit and progress their claims Work closely with colleagues to deliver prompt, accurate service Help ensure each claim is handled efficiently and with care Who should apply This role suits those starting out in their careers who want to learn and grow in a supportive setting. A genuine interest in helping people, attention to detail, and willingness to learn are important.

Role Overview HomeMade, part of Attain Healthtech Group, is hiring a Payments and Claims Specialist. This full-time role is open in Sydney, Brisbane, and Melbourne. The position focuses on supporting the aged care sector by handling payments and claims processes that help older adults manage their care services with confidence. What You Will Do Process high volumes of data entry related to payments and claims Maintain accurate and up-to-date customer profiles Work closely with customer service teams to resolve questions from clients and service providers Deliver prompt, reliable support to ensure a smooth experience for users Impact This role directly supports older individuals by helping them access and manage care services. The work contributes to a platform that enables thousands to build personalized support plans and make the most of their funding. About the Team Join a group committed to improving lives through technology and service. The team values collaboration and aims to make a real difference in the aged care community.

Ebury is expanding its Sydney team and looking for a Customer Relations Executive focused on FX Dealing within the Client Portfolio Management Department. This office-based role combines client service, operational support, and trading assistance for corporate clients. The position requires four days per week in the office and one day working from home. Role overview This role acts as a central point of contact for corporate accounts. The Customer Relations Executive manages daily client relationships, provides operational and trading support, and represents Ebury’s products and services directly to clients. The position supports business growth by handling a broad range of client needs and contributing to revenue during a period of company expansion. What you will do Serve as a key contact for corporate clients, handling inquiries and providing operational and trading assistance Manage day-to-day relationships with corporate accounts Represent Ebury’s products and services at a customer-facing level Work closely with internal teams to resolve client issues and deliver solutions Handle multiple client requests across various platforms and channels Balance tasks and priorities to meet daily and monthly deadlines Requirements Strong interest in client service and a commitment to exceeding customer expectations Excellent written and verbal communication skills Ability to work effectively in high-pressure environments with significant workload peaks Experience in a busy client-facing role is preferred Confidence in mediating between internal departments to find solutions Comfort working directly with clients and representing the brand Ability to handle diverse inquiries simultaneously and resolve issues promptly Strong multitasking and prioritization skills This position offers the chance to build relationships with corporate clients and contribute to the growth of Ebury’s financial services in Sydney.

Join us at Stripe as a Manager of Technical Account Management, where you will lead a team dedicated to delivering exceptional support and guidance to our clients. In this pivotal role, you will leverage your technical expertise and leadership skills to build strong relationships with customers, ensuring they maximize the value of our solutions. Your team will be integral in managing client expectations, resolving complex technical issues, and driving product adoption.

Join KPMG Australia as a Manager in our Energy and Commodity Risk Management division. In this pivotal role, you will oversee risk management strategies, ensuring financial stability and compliance within the energy and commodities sector. You will lead a dynamic team, fostering collaboration and innovation to develop cutting-edge risk management solutions.