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Fleet Operations Support Specialist

EquipmentShareColumbia, MO (Headquarters)
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsWe are seeking candidates who possess:Strong communication skills and a customer-focused mindset. Experience in sales support or operations within a fleet management or equipment rental environment is preferred. Proficiency in Microsoft Office Suite and ability to learn new software quickly. Detail-oriented with strong organizational skills. Ability to work collaboratively in a fast-paced environment.

About the job

Join Our Team as a Fleet Operations Support Specialist

At EquipmentShare, we're on the lookout for a dedicated Fleet Operations Support Specialist to join us at our corporate headquarters in Columbia, MO. As our team expands, your role will be pivotal in supporting our sales and operations efforts.

The Fleet Operations Support Specialist will serve as a key liaison for our sales teams, providing critical support for used and retail fleet sales, ensuring seamless deal closures, and maintaining effective communication across departments.

Key Responsibilities

  • Facilitate the quoting, invoicing, and sales closure processes for used and retail fleet sales.
  • Maintain regular communication with Territory Account Managers (TAMs) and national sales teams, responding to inquiries related to equipment inventory and preparing closing documents.
  • Assist sales teams with Rent Purchase Option (RPO) support and generate quotes as needed.
  • Provide support to sales teams and managers during the sales process, including invoicing, margin calculations, and equipment payoff assistance.
  • Utilize company systems as outlined in Standard Operating Procedures (SOPs) to ensure accurate transaction records.
  • Review and update reports in the ES Looker system as assigned.
  • Collaborate effectively with internal and external teams to expedite the sales support process.
  • Manage and respond to inquiries in the team inbox, addressing various sales-related questions.
  • Prepare documentation for large fleet sales and maintain operational procedure documents as living resources.
  • Coordinate logistics for large equipment sales, including preparation and delivery arrangements.
  • Perform additional responsibilities as directed by management.

About EquipmentShare

EquipmentShare is a rapidly growing company dedicated to providing innovative solutions for the construction and equipment rental industry. With a focus on sustainability and technology, we empower our employees to make a difference every day. Join us in our mission to build a better future.

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