About the job
At VSC Fire & Security, we pride ourselves on delivering state-of-the-art fire protection, life safety, and security solutions tailored to meet the needs of our clients. Our offerings include advanced fire suppression and detection systems, fire sprinklers, alarms, and comprehensive security systems.
Founded in 1958, our commitment to quality craftsmanship and exceptional customer service has positioned us as the leading provider of fire protection and life-safety solutions across the Southeast. We ensure every customer receives thorough solutions through excellent design, efficient installation, dependable service and repair, and meticulous inspections.
We are currently looking for a dedicated Fire Alarm Service Technician to join our team in Richmond, Virginia.
Position Summary:
The Fire Alarm Service Technician will provide safe and efficient service on various integrated systems. This role involves resolving technical issues and offering solutions to complex problems. The ideal candidate should possess strong technical knowledge and effective communication skills to understand customer challenges and provide satisfactory solutions. The Technician will be customer-focused and patient, especially when addressing challenging customer interactions. Integrated Systems may encompass Fire Alarm, Intrusion Detection, Access Control, CCTV, IP Cameras, Networking Infrastructure, Telecom, BDA (Bi-Directional Antenna systems), DAS (Distributed Antenna Systems), Audio/Video, Nurse Call, Area of Refuge, Intercom, Crestron, Extron, Honeywell, Notifier, Gamewell FCI, Silent Knight, Fire Lite, Siemens, AutoCall/JCI, or RATH.

