Financial Crime Operations Manager

About the Role Plasma Inc. is looking for a Financial Crime Operations Specialist to join the London office. This position focuses on analyzing transactions, spotting suspicious patterns, and supporting compliance with regulatory standards. The work helps protect clients and upholds the integrity of financial systems. What You Will Do Review and analyze financial transactions for signs of unusual or suspicious activity Identify potential financial crime risks and escalate cases as needed Support compliance with relevant laws and regulations Work with colleagues to strengthen anti-financial crime processes Location This role is based in our London office.

Join LemFi, a Series B financial technology company, as we revolutionize the way the Global South engages with financial services.At LemFi, we believe that relocating to a new country should not equate to starting from scratch. Our diverse team of over 400 professionals across 20+ countries is dedicated to creating a financial ecosystem that empowers immigrants to maintain connections, build stability, and grow wealth, regardless of their origins or current locations.What began as a solution for swift, cost-effective remittances has evolved into a comprehensive platform offering multi-currency accounts, payments, credit options, and long-term financial growth.With millions of users worldwide, we handle over $1B in monthly transactions across more than 30 countries, proving that financial opportunities know no borders.Your RoleAs the Financial Crime Operations Manager, you will be pivotal in steering LemFi’s Financial Crime Operations. Your primary responsibilities will include leading investigations, streamlining processes, and enhancing operational efficiency to safeguard our customers while ensuring strict regulatory compliance.You will not merely oversee operations; you will design and optimize workflows, implement data-driven enhancements, and lead a high-performing team committed to preventing financial crime without sacrificing the user experience.Your ContributionsTeam Leadership: Mentor and manage the Financial Crime Operations team, overseeing investigations, unblocks, and performance metrics.Operational Excellence: Own and drive key performance indicators (KPIs) such as Time-to-Unblock, investigation turnaround, and QA accuracy, ensuring reliable and efficient workflows.Process Optimization: Maintain and enhance SOPs, quality assurance processes, and operational dashboards, identifying and rectifying inefficiencies through data insights.Cross-Team Collaboration: Work closely with Product teams to refine rules and unblock experiments, and with Compliance and the MLRO on escalations, SARs, and regulatory reporting.Data Insights: Generate actionable insights on false positives, alert quality, and investigation trends to continuously enhance financial crime operations.Stakeholder Engagement: Manage communications with banking partners and law enforcement to ensure timely and high-quality responses within SLA.

Role Overview Airwallex is hiring a Director of Financial Crime Risk Operations in London. This senior leader shapes the company's approach to protecting its financial systems and processes. The role calls for strategic oversight and hands-on direction in managing financial crime risks. What You Will Do Lead the development and execution of risk management strategies focused on financial crime prevention. Work closely with teams across the business to ensure compliance with regulatory requirements. Drive initiatives that identify, assess, and mitigate risks related to financial crime. What We Look For Strong background in financial crime risk management. Experience leading operational teams and implementing risk strategies. Ability to collaborate across functions and communicate with stakeholders at all levels. Familiarity with relevant regulatory standards.

At Kroo Bank, we're revolutionizing banking by prioritizing our customers, handling finances responsibly, and leveraging technology to simplify and enhance transparency in everyday banking. As a fully regulated UK bank, we are supported by long-term investors, and we are proud of our expanding customer base and ambitious goals. We operate with agility, thoughtful decision-making, and uphold high standards in product development, risk management, and employee care.Your Role and Key Responsibilities:As a Senior Product Manager, you will oversee the complete product lifecycle for initiatives aimed at bolstering Kroo’s financial crime controls, operational effectiveness, and automation capabilities. You will convert intricate risk and operational needs into customer-centric solutions that are safe, compliant, scalable, and measurable. Collaborating with teams across Product, Technology, Data, Operations, Financial Crime, Risk, and Compliance, you will implement enhancements that mitigate risk, lessen operational loads, and improve decision-making processes throughout the bank. Your responsibilities will also include:Crafting a vision for your team, translating it into strategic actions that positively impact our customers' experiences.Collaborating with your team to design and implement secure, reliable, and efficient financial crime and operational workflows across both customer-facing and internal channels.Taking full ownership of your products, managing the entire lifecycle from discovery and planning to market launch and ongoing optimization.Defining and managing your backlog, making necessary trade-offs to deliver customer and business value promptly while maintaining a focus on risk and operational effects.Championing continuous discovery across financial crime, operations, and automation, validating concepts that enhance controls, efficiency, auditability, and customer outcomes through insights and experimentation.Translating complex requirements and evolving regulations into clearly defined product specifications, user stories, and acceptance criteria to enable high-quality delivery.Partnering with Financial Crime stakeholders to enhance preventive and detection capabilities in areas like AML, CTF, sanctions, fraud, and transaction monitoring, in alignment with the bank’s risk appetite.Working with Operations teams to streamline processes, identify challenges, eliminate unnecessary manual tasks, and deliver measurable service, productivity, and quality improvements.Leading automation projects that minimize manual tasks and errors, including workflow tools, case management enhancements, rules optimization, straight-through processing, and intelligent decision-making.Making data-driven decisions and taking decisive actions when data is limited, utilizing insights, experimentation, sound judgment, and thorough documentation of rationale.

Lendable develops technology to help people access credit and manage their finances more efficiently. Since its founding in 2017, the company has grown into a UK fintech unicorn, with a team of over 700 professionals. Lendable is recognized for its rapid growth, high customer ratings, and backing from investors like Balderton Capital and Goldman Sachs. The company continues to expand in the UK and US, focusing on improving financial products such as loans, credit cards, and car finance. Employees at Lendable take ownership of their work from the start, contribute to building in-house technology, and collaborate with colleagues who are committed to finding new solutions. The team uses data, machine learning, and AI to refine processes and deliver a better experience for customers. Role overview The Financial Crime Operations Team Leader manages daily operations to safeguard customers and ensure regulatory compliance. This position centers on transaction monitoring and handling suspicious activity reports. Keeping up with evolving financial crime trends is essential, as is identifying ways to improve team workflows. Location This role is based in London or Kent.

Job Title: Financial Crime Analyst (AML) Department: Financial Crime Reports To: Financial Crime ManagerAbout the RoleJoin our dynamic Financial Crime team at Capitex as a meticulous and analytical Financial Crime Analyst (AML). In this pivotal role, you will serve as a key component of our first line of defense against financial crime, focusing on the prevention, detection, investigation, and analysis of suspicious and potentially fraudulent activities across all transactions and services.Key Responsibilities Monitor and analyze transactions to detect potential risks related to money laundering, fraud, or other financial crimes. Conduct comprehensive investigations into suspicious transactions and customer behaviors. Review and escalate Suspicious Activity Reports (SARs) to the second line as necessary. Perform Know Your Customer (KYC) due diligence for both new and existing clients. Document and report financial crime typologies (e.g., AML, fraud) in compliance with internal and regulatory standards. Identify trends and patterns in financial crime, suggesting process enhancements for our existing frameworks. Day-to-Day Tasks Investigate potentially fraudulent or suspicious transactions across various products. Communicate directly with customers via phone to support ongoing investigations. Generate reports and management information pertaining to financial crime incidents. Recommend optimizations for AML and fraud detection systems to minimize false positives and enhance detection accuracy. Monitor chargebacks, recognizing emerging patterns and flagging potential fraudulent attempts. Document system issues and propose technical improvements to bolster detection processes. What We’re Looking ForExperience & Skills: Proven background in AML and fraud prevention within e-commerce, banking, or financial services. Exceptional analytical skills, capable of interpreting complex datasets. Advanced proficiency in Microsoft Excel, including VLOOKUP, pivot tables, and data formatting. Familiarity with Microsoft Access is advantageous but not mandatory. Ability to create and present insightful management information effectively. Qualifications: Minimum of 5 GCSEs, including English and Maths. Professional certifications such as ICA or CAMS are highly preferred. Key Attributes for Success Outstanding analytical and problem-solving abilities. Clear and effective communicator with strong written and verbal skills. Highly organized and focused on meeting deadlines. Collaborative team player who fosters interdepartmental relationships. Proactive attitude with a dedication to continuous improvement.

Overview of the Internship ProgramCapitex is seeking motivated candidates for our Start My Career Financial Crime Training & Internship Programme. This meticulously structured pathway is tailored for individuals aspiring to build a career in Financial Crime, Compliance, Anti-Money Laundering (AML), Know Your Customer (KYC), Transaction Monitoring, and similar domains.Successful candidates will embark on a 4-week online training course focusing on Financial Crime, followed by a 3-month internship (2 days per week) within prestigious financial services firms and payments companies. This internship aims to provide hands-on experience in compliance operations, regulatory frameworks, financial crime systems, and case investigations.What You Will AcquirePractical experience with regulated financial institutionsIn-depth exposure to AML, KYC, Enhanced Due Diligence (EDD), Transaction Monitoring, Screening, and Suspicious Activity Reporting (SAR) processesA thorough understanding of FCA expectations and compliance frameworksMentorship from seasoned compliance professionalsA professional reference and verified experience in the UK Financial Crime sectorSupport for job applications and interview preparationPrimary ResponsibilitiesDuring your internship, you will engage in:Performing KYC and Know Your Business (KYB) checksEvaluating customer documentation and risk assessmentsAssisting in transaction monitoring and alert investigationsSupporting sanctions, Politically Exposed Persons (PEP), and adverse media screeningsOrganizing and maintaining compliance recordsContributing to ongoing AML/Counter-Terrorist Financing (CTF) compliance activitiesDrafting internal reports and due diligence summariesParticipating in team meetings, case reviews, and compliance discussionsIdeal Candidates Will HaveA strong enthusiasm for Financial Crime, AML, Compliance, or RiskExcellent communication and analytical abilitiesA high level of organization and the capability to work independentlyA proactive approach, professionalism, and a desire to learnNo prior compliance experience necessary (training will be provided)Must be located in the UK and eligible to workProgram Structure4-week online Financial Crime training — self-paced3-month internship (2 days per week) with a partner firmTraining and internship provided as part of the Start My Career programmeCandidates are encouraged to continue job-seeking during the internshipDesigned to facilitate entry-level Financial Crime roles upon completionApplication ProcessSubmit your application and CVInitial qualifying call with our teamInterview-style video call to assess suitabilityEnrollment in the program upon successful completion of interviews

Wise is seeking a Lead Analyst focused on Financial Crime in London. This position plays a key part in protecting financial systems and ensuring compliance. Role overview The Lead Analyst examines complex data to identify potential risks related to financial crime. The work involves developing strategies that help reduce those risks and strengthen Wise’s compliance processes. Collaboration This role works closely with teams across the company. Coordinating with colleagues in different functions is essential to improve the overall approach to financial crime prevention. Requirements Experience analyzing large and complex data sets Ability to develop risk mitigation strategies Strong collaboration skills with cross-functional teams

About Checkout.com Checkout.com powers online payments for major brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. Headquartered in London, the company operates from 19 offices across six continents. Teams here focus on performance and innovation, working together to shape the future of financial technology. Role Overview: Manager of Financial Crime Product Risk The Product Compliance team is seeking an experienced specialist in Financial Crime Compliance. This London-based role centers on collaborating with product teams to improve offerings while maintaining compliance with financial crime regulations. The work spans both new and existing products, with a global perspective as Checkout.com continues to grow. Expertise in anti-money laundering (AML) and counter-terrorist financing (CTF) is essential. The position involves close coordination with analytics, engineering, compliance, operations, and commercial teams. Key Responsibilities Lead risk assessments for new initiatives and existing products, identifying financial crime vulnerabilities and ensuring controls meet global risk standards. Oversee the product lifecycle from a risk perspective, including assessments, communication, documentation, and recordkeeping. Build and maintain strong working relationships with business, product, and technology stakeholders. Work closely with product and engineering leaders to align on roadmaps and deliverables. Stay current on financial crime compliance requirements to support product launches and expansion into new markets. Location This position is based in London and offers a global scope.

Join ClearBank as a Financial Crime Business Analyst, where you will play a crucial role in safeguarding our operations against financial crime. You will collaborate with various teams to analyze data, identify potential risks, and implement effective solutions. Your analytical skills will be vital in driving compliance and enhancing our financial crime prevention strategies.

Ebury is looking for a Financial Crime Compliance Manager to join the London Victoria office. This hybrid role requires four days in the office and one day working from home each week. This position reports to the Group Compliance Director and focuses on shaping and maintaining Ebury’s global financial crime framework, covering areas such as anti-money laundering (AML), counter-terrorist financing (CTF), and anti-bribery and corruption (ABC). The role blends regulatory advisory, policy drafting, and strategic project management, with a strong focus on operational efficiency and the adoption of innovative solutions, including AI-driven controls. Role overview The Financial Crime Compliance Manager leads the ongoing development of Ebury’s financial crime program. This includes challenging existing processes, working with business units to simplify and automate controls, and providing regular assessments of the program’s effectiveness and direction. Key responsibilities Group Policy & Framework Drafting: Take primary responsibility for drafting comprehensive financial crime policies, standards, and frameworks. Ensure all documentation meets regulatory requirements and is consistent across jurisdictions, entities, and product lines. Framework Design & Evolution: Lead the design and continuous improvement of Ebury’s global financial crime program, building a foundation for effective risk management and compliance.

Join apron as a Founder Associate specializing in Financial Crime and Fraud. In this dynamic position, you will collaborate with our founding team to develop innovative solutions that tackle pressing challenges in the financial sector. Your insights will directly influence our strategic direction and operational effectiveness.

Accelerate Your Career in Financial Crime Compliance – Exciting Internship OpportunityAre you a motivated and ambitious individual ready to enter the dynamic field of Financial Crime and Compliance?Start My Career presents a limited number of internship opportunities for aspiring professionals eager to gain practical experience with premier financial service providers in the UK. This is your opportunity to acquire valuable, hands-on skills and establish a career in one of the most rapidly advancing sectors of financial services.What You Will Gain: Four-week flexible online training program in Financial Crime Compliance (self-paced) Three-month internship (2 days per week) with a distinguished financial firm – offered remotely or onsite Expert mentorship and ongoing support from seasoned industry professionals Work experience that enhances your CV and is highly regarded by employers Career coaching and interview preparation to help you secure a permanent positionWho Should Consider Applying? Recent graduates or individuals looking to transition into Financial Crime or Compliance Highly motivated candidates with strong analytical abilities and attention to detail Those committed to building a long-term career in the financial services sectorWhy This Internship is Unique:This experience goes beyond just work; it serves as a launchpad for your career. Previous interns have successfully transitioned into roles at leading banks, fintech companies, and consultancies. Our program has been structured in collaboration with industry employers to equip you with the precise skills and experience they seek in entry-level candidates.Application Process:Simply click Apply Now to schedule your initial consultation with our team. We conduct this program in small cohorts to ensure personalized support and a high-quality experience – early applications are highly encouraged.Important Note: This is a highly competitive program with limited spaces available. We only accept candidates who are genuinely focused on advancing their careers.

Join us at dolarapp as we seek a dynamic FinCrime Lead to collaborate closely with our founders and establish a robust financial crime product function from the ground up. In this pivotal role, you will spearhead a cross-functional product team dedicated to fraud prevention, Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and transaction monitoring, leveraging data-driven insights to deliver impactful results.You will excel in this position if you have a passion for tackling complex challenges, possess the ability to translate regulatory and operational requirements into effective product solutions, and thrive at the intersection of product management, data science, and engineering.

Join Kroo: Pioneering Financial IntegrityAt Kroo, we envision a future where banking is both trusted and cherished by customers. We empower individuals to take charge of their financial destinies while striving to make a positive environmental impact.Integrity, transparency, and honesty are at the core of our values. We think big, dream big, and are committed to continuous learning and growth. Join us on this exciting journey where boldness and collaboration drive our success.Your Role:We are on the lookout for a proactive and detail-oriented Senior Financial Crime Investigator to enhance our First Line Financial Crime Operations. Your expertise will play a crucial role in combating financial crime and ensuring our customers' trust.Key Responsibilities:AML/CTF and Fraud Management: Lead comprehensive investigations into Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and fraud cases, including the preparation of Suspicious Activity Reports (SARs).Alert Investigation: Conduct thorough investigations into alerts regarding Sanctions, Politically Exposed Persons (PEP), Transaction Monitoring, and Adverse Media.Regulatory Awareness: Apply strong judgment and decision-making within established risk parameters, contributing to wider risk discussions.Trend Analysis: Analyze data to detect emerging financial crime trends and improve detection strategies.Process Improvement: Enhance financial crime prevention processes, ensuring compliance with regulatory standards.Customer Service Support: Provide expert guidance to the Customer Service team on mitigating risks and resolving issues.

About the RoleAs a Lead Analyst at Wise, you will play a pivotal role in developing advanced systems that facilitate scalable, multi-regional processes. Your primary focus will be on identifying and authenticating customers while minimizing the potential for financial crime throughout their lifecycle. You will collaborate closely with Product, Engineering, Operations, and Compliance teams to enhance control effectiveness, streamline customer experience, and boost operational efficiency.Your ResponsibilitiesTackle the three core challenges of financial crime analytics: balancing risk, user friction, and operational costs. You will assess opportunities, model impacts on volume, cost, and risk, and analyze the effectiveness of control changes and operational experiments. Additionally, you'll quantify the reasons for document rejections and develop effective recovery prompts.Design scalable platforms that provide sustainable, long-term solutions rather than short-term growth hacks.Adopt a data-as-a-product mentality by collaborating with engineers to create well-instrumented systems that track end-to-end performance. You'll define and maintain authoritative datasets and dashboards covering onboarding funnels, manual reviews, document processing, and operational performance, while also enabling stakeholders to independently access self-serve data assets and documentation.Engage with stakeholders by translating inquiries from CDD Operations, KYC Controls, Product, and Engineering into clear analytical frameworks, effectively communicating insights, trade-offs, and recommendations to shape future product outcomes.This position is categorized as a Lead Analyst role. For further details regarding our Analytics Career Map and leveling structure, please click here.

Join Kroo: Pioneering a New Era in BankingKroo is on a mission to reshape banking by becoming the first institution that is both trusted and cherished by our customers. We empower individuals to take charge of their financial futures while making a meaningful impact on the environment. Integrity, transparency, and honesty are at the core of our values. We think big, dream even bigger, and pursue our ambitions with unwavering determination. Our bold approach encourages innovation and constant learning as we embark on this transformative journey together.Our diverse team comprises experienced professionals from various fields, including technology, banking, customer experience, marketing, and legal, all united by a shared passion for our mission. Through collaboration, we are building the world’s leading social bank, focused on understanding customer needs and behaviors. This insight fuels our development of innovative products that create enduring positive change in people’s lives.As part of our commitment, our FinCrime Operations Quality Assurance team works closely with the Training department, forming a dynamic unit dedicated to ensuring excellence in every aspect of our work.Your Contributions Will Include:Understanding the processes and procedures of the financial crime team.Developing QA scorecards aligned with the QA Framework for financial crime processes.Performing regular and ad-hoc Quality Checks (QC) on the work of financial crime analysts and the FinCrime Operations processes.Conducting root cause analysis to identify issues and areas for enhancement.Writing comprehensive QA summaries and providing constructive feedback to financial crime and Team Leaders for ongoing performance management.Facilitating the training requirements of the FinCrime Operations teams through regular coaching and quality training sessions to elevate individual and team performance.Creating QA Management Information (MI) and delivering feedback to stakeholders regularly.Presenting QA findings to senior stakeholders during regular QA meetings.Assisting the team in refining internal processes by implementing best practices.We are excited to expand our team at Kroo and invite you to join us on this incredible journey!

Ebury empowers ambitious businesses to achieve global expansion, and we extend this philosophy to our team. We prioritize innovation, collaboration, and problem-solving, cultivating an inclusive environment where every individual feels valued, supported, and motivated to reach their full potential.If you’re a collaborative leader eager to revolutionize how businesses operate on a global scale, we invite you to connect with us. At Ebury, you'll have the opportunity to accelerate your career while shaping the future of finance.Position: Senior Engineering Manager - Financial CrimeLocation: London Office - Hybrid (4 days in-office, 1 day remote)Role OverviewAs the Senior Engineering Manager for Financial Crime, you will lead the FinCrime Core team, overseeing Ebury's Anti-Money Laundering (AML) platform. This role is pivotal within a regulated environment, where your contributions will directly influence:Sanctions Screening: Immediate evaluation of customers and transactions against global watchlists.Transaction Monitoring: Identification of suspicious payment behaviors.Regulatory Compliance: Guaranteeing that Ebury adheres to FCA, EU AML directives, and other global regulatory standards.The platform manages millions of screening requests and payment events, necessitating high reliability, low latency, and robust audit trails.Key ResponsibilitiesTechnical LeadershipOversee the AML Screening and Transaction Monitoring domain, defining the technical roadmap for the next 0–6 months.Steer architecture decisions for event-driven systems (e.g., Kafka, SNS/SQS).Ensure reliable and high-performance integrations with third-party providers.Promote observability through extensive logging, metrics, and alerting in a regulated context.Balance routine maintenance with modernization projects.Facilitate team progress through code reviews, architectural guidance, or direct contributions when necessary.Provide technical leadership and support Senior Engineers as needed.Ensure all systems are adequately supported with SLAs, on-call rosters, and documentation.Delivery ManagementAccountable for team deliveries, sprint planning, and the overall health of projects.Evaluate the urgency of unplanned tasks, minimizing context-switching and undue stress on the team.Balance team capacity with roadmap commitments.Instill a sense of urgency to maintain an optimal blend of speed and quality.

About ARQARQ is among the most rapidly growing fintech companies globally, with a vision to transform how individuals engage with money across borders. Our goal is to establish a seamless infrastructure for value transfer. Joining us at this early stage means you will have a significant influence on the evolution of our products, culture, and growth trajectory. If you're passionate about tackling significant challenges, creating a global impact, and aspiring to advance quickly with a world-class team, ARQ is the ideal place for you.Role OverviewWe are seeking a FinCrime Lead who will collaborate closely with our founders to establish our financial crime product division from the ground up. You will spearhead a cross-functional product team dedicated to fraud prevention, AML/CTF compliance, and transaction monitoring, delivering measurable outcomes through insightful, data-driven analyses.Key ResponsibilitiesDevelop and maintain the product vision and roadmap for fraud detection, AML compliance, and transaction surveillance.Oversee a team of engineers and data scientists to create, implement, and enhance detection models, rule sets, and monitoring systems.Establish and monitor KPIs such as true positive rates, false positive rates, and detection times.Translate fraud patterns, typologies, and regulatory requirements into actionable product specifications.Continuously refine our detection capabilities based on real-world feedback and evolving threats.QualificationsProven experience in product management within fintech, payments, or financial crime prevention sectors.Strong history of delivering data-driven products in collaboration with engineering and analytics teams.Analytical mindset with proficiency in interpreting model performance metrics.Capability to balance risk management with an exceptional customer experience.Comfortable engaging directly with founders in a fast-paced startup environment.Preferred QualificationsExperience in Latin American markets.Proficiency in Spanish or Portuguese.Background in scaling a financial crime product from inception to handling hundreds of millions of transactions.