companyVolta Labs logo

Field Service Engineer at Volta Labs | Boston, MA

Volta LabsSeaport District, Boston, MA
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Qualifications:Bachelor's degree in Engineering, Biology, or related field. Experience with field service engineering or a related technical support role. Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Willingness to travel as required.

About the job

ABOUT VOLTA LABS:
Volta Labs is an innovative applications company that is transforming the landscape of genomics. As a venture-backed biotech startup located in Boston, we simplify the extraction of vital information from biological samples with our flagship product, Callisto. This cutting-edge technology accelerates processing times for scientists and enhances access to crucial genetic information for patients. Join us as we redefine the future of genomics, where curiosity thrives, and every Voltarian contributes to meaningful change.

JOIN OUR TEAM:
You'll be part of a dynamic team of forward-thinking individuals who are eager to experiment, collaborate, and achieve success together. We are committed to advancing the fields of automation, biology, computing, robotics, design, and user experience to serve our customers and make a positive impact on the world.

As we expand our global presence with the launch of Callisto, our automated NGS sample preparation platform, we are looking to grow our Field Service Engineering team. You will play a crucial role in supporting our customers, enhancing system reliability, and facilitating the integration of field insights into product development. Joining Volta at this pivotal stage means actively contributing to the scaling of a premier platform while shaping the collaboration between Field Service, Engineering, and Manufacturing as the company evolves.

We seek a Field Service Engineer based in Boston to support the North American Callisto fleet, with occasional international travel to Europe, Asia, and Oceania. When not in the field, you will work at our headquarters, closely partnering with Manufacturing, Systems Engineering, and Software teams.

This position is critical for bridging customer execution and system-level reliability enhancement. You will take on the technical lead role during field events while also contributing to internal efforts aimed at improving instrument robustness, qualification workflows, and service infrastructure.

About Volta Labs

Volta Labs is at the forefront of the biotech revolution, dedicated to making genomic information accessible and actionable. Our innovative solutions empower scientists and patients alike, and we are committed to fostering a culture of curiosity and impact.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.