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Field Operations Manager - Lead Our Home Services Revolution

Essel EnvironmentalOakland, California, United States
On-site Full-time $85K/yr - $110K/yr

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Experience Level

Manager

Qualifications

Qualifications and Compensation: Your Next Adventure Awaits!Experience: 15+ years in home/property maintenance, construction, or general contracting. Leadership: 5+ years managing remote teams with a proven track record in hiring, training, and retention. Customer Service: 5+ years in customer-facing roles demonstrating exceptional problem-solving skills. Licensed: Active General Contractor license preferred. Field Ready: Willingness to spend 50%-70% of time in the field with a valid Driver’s License and reliable transportation. Compensation: Competitive salary ranging from $85,000 to $110,000 based on experience. Benefits: Comprehensive benefits package including medical, dental, vision, 401k, FSA, flexible work options, and mileage reimbursement.

About the job

Join Our Visionary Team!

Are you ready to take charge of an exhilarating opportunity in the home services sector? As a Field Operations Manager, you will play a pivotal role in transforming how homeowners enjoy seamless living experiences. Our mission is to innovate the industry, and we need your leadership to drive this exciting endeavor!

Key Responsibilities: Champion of Outstanding Home Services!

  • People Leadership: Lead a talented team of 15-20 handypersons, cultivating a thriving culture aligned with our mission.
  • Training and Performance: Mentor and coach team members, enhancing their skills through daily performance metrics and customized training sessions.
  • Scheduling and Escalations: Optimize operational schedules, manage real-time escalations, and ensure extraordinary experiences for our members.
  • Scope of Work and Troubleshooting: Pre-scope tasks and provide troubleshooting support to ensure your team consistently delivers exceptional service.
  • Recruiting and Onboarding: Scout for top talent and lead the recruitment process, ensuring a ready and enthusiastic team.
  • Market and Operations Development: Collaborate with the General Manager on initiatives that enhance team performance and drive business growth.

About Essel Environmental

Essel Environmental is dedicated to redefining home services with innovation and excellence. Join our mission-driven team to shape the future of effortless living for homeowners.

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