About the job
Join Our Visionary Team!
Are you ready to take charge of an exhilarating opportunity in the home services sector? As a Field Operations Manager, you will play a pivotal role in transforming how homeowners enjoy seamless living experiences. Our mission is to innovate the industry, and we need your leadership to drive this exciting endeavor!
Key Responsibilities: Champion of Outstanding Home Services!
- People Leadership: Lead a talented team of 15-20 handypersons, cultivating a thriving culture aligned with our mission.
- Training and Performance: Mentor and coach team members, enhancing their skills through daily performance metrics and customized training sessions.
- Scheduling and Escalations: Optimize operational schedules, manage real-time escalations, and ensure extraordinary experiences for our members.
- Scope of Work and Troubleshooting: Pre-scope tasks and provide troubleshooting support to ensure your team consistently delivers exceptional service.
- Recruiting and Onboarding: Scout for top talent and lead the recruitment process, ensuring a ready and enthusiastic team.
- Market and Operations Development: Collaborate with the General Manager on initiatives that enhance team performance and drive business growth.

