Critical Facilities Manager

As a Critical Facilities Manager at Ascent LLC, you will play a pivotal role in overseeing the operations and maintenance of critical infrastructure facilities. Your expertise will ensure the reliability and performance of our facilities, contributing to the success of our operations. You will be responsible for managing teams, implementing best practices, and maintaining compliance with industry standards.

Join our dynamic team at hmgroup as a Department Manager in Yorktown Heights. In this leadership role, you will oversee operations, manage departmental staff, and drive exceptional results while fostering a collaborative work environment. Your leadership skills will be essential in mentoring team members and ensuring that departmental goals align with our company's mission.

Role OverviewAs the Store Manager, you will take charge of delivering an exceptional omni-channel customer experience at our Jefferson Valley Mall location. Your role encompasses overseeing visual presentation and commercial standards in alignment with H&M’s global and regional strategies. You will inspire and lead a diverse team, fostering a collaborative and entrepreneurial environment. By identifying the store's strengths and opportunities, you will develop strategies to enhance sales performance and profitability.A Day in Your LifeNo two days are alike at H&M, but your daily responsibilities will include:Sales & Profit ManagementOversee the omni-channel customer experience, ensuring that visual merchandising aligns with store formats and brand guidelines.Act as a positive ambassador for the H&M brand in all customer interactions.Analyze sales and budget goals, creating actionable plans to maximize results.Ensure exemplary customer service throughout the store, with your team proactively engaging customers and sharing our fashion narratives.Encourage team promotion of our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.Manage staffing schedules according to budgeted hours and sales forecasts.Ensure efficient operations at fitting rooms and checkout processes, including transactions, returns, and exchanges.Stay attuned to store strengths and competitive landscape, leveraging insights for commercial opportunities.Optimize store maintenance while managing costs effectively.Supervise all administrative procedures for personnel and operations.Fashion & Trend InsightStay informed about fashion trends, styles, brands, competitors, and local influencers.Guide your team in providing customers with relevant product information and fashion advice.Maintain a deep understanding of the local market, including customer preferences and competition.Team Leadership & DevelopmentLead talent management initiatives, including recruitment, onboarding, training, and team development.Conduct performance evaluations and create succession plans to align with business goals.Share knowledge and skills with your team to enhance overall performance.Foster a culture of collaboration and excellence.