Qualifications
KEY QUALIFICATIONS:Bachelor’s degree from an accredited institution. Experience participating in study, work, internship, or volunteer programs abroad is highly desirable. Proven ability to develop and maintain professional relationships with diverse groups. Experience in account management, sales, or similar roles managing multiple clients or projects. Previous experience in higher education, international education, student advising, or faculty support is preferred. KNOWLEDGE, SKILLS & ABILITIES:Proficiency in Microsoft Office and Google Suite, especially Excel and Sheets. Familiarity with Salesforce or similar CRM systems. Strong multitasking abilities, with a commitment to meeting deadlines. Excellent organizational and time management skills, with a consistent attention to detail.
About the job
**API does not sponsor work visas**
As a Program Manager for Customized Programs at Academic Programs International (API), you will take the lead in managing a dynamic portfolio of customized, faculty-led, and experiential study abroad programs tailored for U. S. colleges, universities, and partner institutions. Your role encompasses the entire lifecycle of program management—from development and negotiation to execution and evaluation.
In this position, you will cultivate and maintain strong professional relationships with university faculty and study abroad staff, while actively seeking new opportunities to expand our customized program offerings. Daily responsibilities include:
- Overseeing a portfolio of customized, faculty-led experiential programs.
- Identifying and pursuing new customized program development opportunities.
- Gathering detailed requirements for requested programs.
- Collaborating with international staff and partner organizations to design comprehensive itineraries and budgets.
- Preparing and presenting detailed program proposals and contracts to university partners.
- Managing the pre-departure process to ensure preparations among international staff, enrollment staff, and faculty are seamless.
- Evaluating post-program feedback, recommending improvements, and initiating the renewal process for upcoming programs.
About Academic Programs International
Academic Programs International (API) is a premier organization dedicated to international and experiential education. Our mission is to design and deliver transformative international experiences that inspire learning and enrich students, partners, and communities. We are committed to promoting intellectual curiosity, cultural sensitivity, and holistic personal development through high-quality, accessible, and affordable international experiences for students across the U. S. Join our mission-driven team and contribute to our growth as we seek an experienced Program Manager for our Customized Programs team.
