Virtual Travel Assistant – Booking & Customer Support

Join destinationknot as a Virtual Travel Assistant, where you will play a vital role in delivering exceptional customer service while assisting clients with their travel bookings. Your expertise will help travelers create unforgettable experiences as you navigate through various travel arrangements.

Join our dynamic team at destinationknot as a Customer Service Representative specializing in hotel bookings! This remote position offers the opportunity to assist customers in finding their perfect accommodation while providing exceptional service. Your role will involve answering inquiries, managing reservations, and ensuring customer satisfaction through effective communication and problem-solving skills.

Join our dynamic team at Prosidian Consulting as a CONCUR FIN Travel Support Specialist. In this pivotal role, you will provide exceptional support to our clients in navigating travel management systems, ensuring seamless travel experiences. Your expertise in Concur and financial processes will be essential to assisting users in maximizing the value of their travel budgets and maintaining compliance with company policies.

CI Azumano is a premier travel management company under Seneca Holdings, dedicated to providing exceptional service for businesses, government entities, and personal travelers. We pride ourselves on offering around-the-clock support, travel expense management solutions, policy implementation, advanced technology solutions, insightful business intelligence tools, and expert vendor negotiations.Our success is rooted in our talented team. To nurture our workforce, we offer a rich array of benefits and programs designed to support a balanced work-life experience. Your total rewards package includes competitive compensation, comprehensive benefits, and enticing perks, along with professional development opportunities and performance recognition programs. Our benefits package encompasses medical, dental, vision, life insurance, and disability coverage, alongside voluntary benefits like critical illness, hospitalization, and accident insurance, as well as health savings and flexible spending accounts, and a robust 401K retirement plan. We are committed to providing competitive health and welfare benefits to our team members and their families. Full-time employees working 30 hours a week or more are eligible to partake in our benefits and paid leave offerings. Our collaborative workplace environment is a testament to our mission of giving back both financially and non-financially to the members of the Seneca Nation.CI Azumano is currently seeking a dedicated Leisure Travel Advisor in Vancouver, Washington. This role involves serving our vacation clients by meticulously planning, organizing, and securing vacation reservations with airlines, car rentals, hotels, preferred tour operators, and cruise lines.

Join our team as a Front Desk Receptionist in beautiful downtown Spokane! In this pivotal role, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your responsibilities will include managing phone calls, scheduling appointments, and maintaining a welcoming environment for all visitors.

DestinationKnot brings expertise in planning and hospitality, helping clients enjoy memorable resort vacations. The team handles everything from romantic escapes to group trips, focusing on seamless, all-inclusive experiences so guests can relax and connect. Role overview The Remote Hotel Booking Coordinator guides clients through planning and booking resort vacations. This fully remote position centers on attentive, friendly service and careful management of each booking detail. Strong communication, attention to detail, and a genuine interest in helping others are essential for success. Main responsibilities Connect with clients to learn about their vacation goals, preferred dates, and budget. Recommend all-inclusive resort options tailored to client needs and preferences. Use approved tools to research resorts, amenities, and current offers. Manage reservations accurately, providing timely updates and confirmations. Assist with special requests, itinerary changes, and ongoing client support. Maintain thorough client records and handle all booking documentation. Stay informed about trending destinations, seasonal deals, and hospitality news. Requirements Experience in hospitality, booking coordination, or customer service is helpful. Strong communication and relationship-building skills. Detail-oriented, able to manage several client needs at once. Comfortable using technology, booking platforms, and digital tools. Self-motivated and dependable, able to work independently from a remote location. Minimum age of 18, with access to a computer and reliable internet. Enthusiasm for vacation planning and delivering excellent service. Benefits Fully remote work with flexible scheduling. Ongoing training and professional development. Access to industry tools, resources, and resort networks. Performance-based incentives. Supportive team culture and opportunities for growth. Travel perks and destination learning experiences. Work environment This remote role offers flexibility and suits those who thrive in virtual settings, enjoy planning vacations, and value high-quality client care.

CI Azumano is a premier travel management company under Seneca Holdings, dedicated to serving businesses, government entities, and individual travelers. We take pride in providing 24/7 support for travelers while offering comprehensive travel expense management, policy implementation, cutting-edge technology solutions, business intelligence tools, and effective vendor negotiations.Our success is driven by our exceptional team. To foster a supportive work environment, we offer a competitive total rewards package that includes attractive pay, extensive benefits, and unique perks. Enjoy a flexible work-life balance, opportunities for professional growth, and recognition programs. Our benefits encompass medical, dental, vision, life, and disability insurance, alongside voluntary programs (critical illness, hospital, and accident coverage), health savings and flexible spending accounts, and a 401K retirement plan. We are committed to providing robust health and welfare benefits to our team members, ensuring coverage for you and your family. Full-time employees working a minimum of 30 hours per week qualify for our benefits and paid leave programs. We are proud of our collaborative work culture that aligns with our mission of delivering financial and non-financial benefits to the members of the Seneca Nation.CI Azumano is actively seeking a Government Travel Consultant to provide dedicated support to our military client. This position is based on-site at Fort Lewis in Tacoma, WA.The Government Travel Consultant will deliver expert travel assistance to designated federal government agencies as outlined in active service contracts.Key Responsibilities include, but are not limited to:Arranging air, car, and hotel accommodations for contracted government agencies.Ensuring compliance of all travel arrangements (domestic and international) with government travel regulations and confirming high-quality accommodation and transportation.Maintaining all travel queues throughout the day.Managing cancellation or reservation changes to completion, including timely notifications to client agencies.Providing necessary updates to client agencies to ensure they are fully informed about their travel plans.Conducting ongoing research on travel industry trends and changes to offer the most current options to clients.

Join our dynamic team at StemXpert as a Customer Engineer / Desktop Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments operate smoothly and efficiently. You will troubleshoot hardware and software issues, assist in installations, and deliver top-notch customer service.

destinationknot seeks a Remote Online Travel Planner based in Seattle, Washington. This role centers on creating personalized travel plans for clients, helping each trip run smoothly and feel memorable. Key responsibilities Consult with clients to learn about their travel goals and preferences Build custom itineraries that include destinations, lodging, and activities Provide suggestions and advice to enhance each travel experience Assist clients throughout the planning process, answering questions and making adjustments as needed What will set you up for success Familiarity with a range of travel destinations, hotels, and activities Skill in listening and adapting plans to fit each client’s interests Strong communication skills and attention to detail

Join our dynamic team at Jobs for Humanity as a Remote Customer Support Representative. In this role, you will play a pivotal part in providing exceptional customer service to our clients. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive customer experience. We value individuals who are empathetic, patient, and skilled in communication.If you are passionate about helping others and have a knack for problem-solving, we encourage you to apply!

As a Virtual Delivery Trainer at Mindlance, you will play a crucial role in shaping the learning experiences of our clients by delivering engaging and effective training programs. You will collaborate with various stakeholders to develop training content, facilitate virtual sessions, and assess participant performance. Your expertise will help drive the success of our virtual training initiatives.

Join us at Prosidian Consulting as an Administrative Assistant Support Specialist where you will play a vital role in ensuring the smooth operation of our administrative functions. You will be responsible for a variety of tasks including managing schedules, supporting project teams, and fostering effective communication within the organization.

At PitchBook, a Morningstar company, we are driven by the future. Our commitment to innovation and self-investment fosters an environment where everyone can excel. Collaboration is at the heart of our culture, fueling the excitement and energy that resonates throughout our organization. We offer robust learning programs and mentorship opportunities, cultivating a culture of curiosity that encourages us to explore new solutions and improve continuously. Navigating a rapidly evolving industry with high aspirations can bring challenges, yet we thrive by embracing them. We are bold, willing to take risks, learn from failures, and start anew in our quest for excellence. If you possess a positive attitude and are ready to roll up your sleeves to achieve results, PitchBook is the ideal place for you. About the Role:As a vital member of our Account Management & Customer Success team, you will excel in driving change and ensuring continuous growth for both yourself and PitchBook. Engaging in constant learning and the exploration of innovative ideas will empower you to question the status quo while maintaining a focus on our customers’ success. We celebrate teamwork and encourage the development of strong, trust-based relationships with teammates, clients, and partners. A contagious positivity, relentless curiosity, and a people-centric mindset define our most successful team members. If this resonates with you, we invite you to join us!In this role, the Customer Support Specialist Tier 1 will provide direct support to PitchBook clients through phone, email, and chat. You will collaborate with the support team to resolve customer inquiries and enhance the overall customer experience. As the first line of support, you will offer real-time assistance to clients in need. Insights gained from customer experience challenges will inform product enhancements, helping PitchBook to optimize its platform for users.

Trupanion seeks a Customer Support Specialist to assist pet owners with questions about its services. The main focus is on providing clear information and practical solutions, helping customers feel supported at every step. What you will do Respond to client inquiries with attention and accuracy Offer solutions that enhance the customer experience Guide pet owners as they use Trupanion’s services Schedule This role follows Pacific Time hours to match customer needs and ensure support is available when it matters most. Location Position is based in Seattle.

At SpaceX, we envision a future where humanity explores the cosmos. Our mission is to make this dream a reality by developing advanced space technologies that will one day enable human life on Mars.BILINGUAL CUSTOMER SUPPORT ASSOCIATE - UKRAINIAN (STARLINK)As a vital member of the Starlink Customer Support team, you will represent our revolutionary satellite internet service, providing exceptional support and ensuring a seamless experience for our users worldwide.RESPONSIBILITIES:In this dynamic role, you will troubleshoot and resolve customer inquiries across various channels, leveraging your analytical skills to identify trends and develop effective solutions. We seek proactive problem solvers who are passionate about customer success and eager to contribute to our growing support team.Address and resolve customer inquiries through multiple channels (digital, voice, etc.) while advocating for customers' needs within SpaceX.Utilize technical knowledge in hardware, software, and networking to assist customers effectively.Identify product and process improvements by analyzing customer feedback, acting as the customer’s voice within the organization.Work collaboratively with internal teams to enhance troubleshooting workflows and address root causes of issues.Develop and maintain an internal knowledge base and support documentation to facilitate ongoing learning.

Upbound develops infrastructure platforms designed for the Agentic AI Era. As the creators and core maintainers of Crossplane, the team works to make infrastructure programmable, autonomous, and composable. Their newest project, the Intelligent Control Plane, enables organizations to manage and adapt infrastructure for both human and AI agents at scale. Collaboration is central at Upbound. The company partners with major cloud providers, independent software vendors, and open-source communities to help teams operate efficiently and with confidence. Impact and Reach Relied on by Fortune 500 companies and platform engineers across more than 100 countries Crossplane has surpassed 100 million downloads and supports over 1,000 teams globally Series B funding: $69 million raised from GV (formerly Google Ventures), Altimeter Capital, and Intel Capital More information is available at upbound.io.

Job Title: Travel Sales Consultant (TSC)Compensation: 100% CommissionEmployment Type: 1099 Independent ContractorLocation: Fully RemoteHours: Flexible, set your own scheduleAbout UsFounded by a passionate husband-and-wife team of seasoned travelers, Elite Travel Team aims to share the joy of global exploration. With extensive travel experience across six continents, we leverage our adventures to provide exceptional vacation planning. Our commitment to customer service ensures that each client's journey is memorable and stress-free. We believe everyone deserves to see the world, and we strive to make that happen.ResponsibilitiesWe are looking for enthusiastic and self-motivated individuals to join our team as Travel Sales Consultants. In this role, you will identify and cultivate leads for prospective travelers, effectively promoting our travel agency's services. This is an opportunity to manage your own schedule and earn commissions based on successful bookings made through your referrals.Job SummaryElite Travel Team welcomes remote candidates from all 50 U.S. states. As a Travel Sales Consultant (TSC), you will play a crucial role in connecting potential customers with our travel services.

Join SpaceX as a Bilingual Customer Support Associate for our innovative Starlink initiative. As a key member of the Starlink Customer Support team, you will be the primary contact for our Greek-speaking customers, ensuring they receive exceptional service and support. You will troubleshoot and resolve various customer inquiries related to our groundbreaking satellite internet services, contributing to an improved customer experience through proactive problem-solving and collaboration with internal teams.

At PitchBook, a subsidiary of Morningstar, we are committed to innovation and continuous improvement. Our collaborative environment fosters excitement, energy, and a sense of enjoyment that resonates throughout the company.Through our extensive learning programs and mentorship opportunities, we cultivate a culture of curiosity that drives us to seek innovative solutions. The dynamic nature of our industry, combined with our ambitious goals, presents challenges that we embrace. We are not afraid to take risks, learn quickly from failures, and strive for excellence.If you possess a positive attitude and a willingness to roll up your sleeves to get things done, PitchBook is the perfect place for you.About the Role:As a vital member of our Account Management & Customer Success team, you will excel in embracing and driving change while ensuring that both you and PitchBook are continually evolving. Your role will involve constant learning, asking insightful questions, and challenging the status quo, all while maintaining a keen focus on our customers' success. We highly value teamwork and collaboration, encouraging our team members to develop strong, trusting relationships with colleagues, clients, and partners. A positive outlook, relentless curiosity, and a people-first approach are the key traits of our most successful team members. If this resonates with you, we invite you to join us!As an Associate Data Analyst in Customer Support, you will leverage your analytical skills to interpret client data requests and deliver comprehensive analytics utilized by some of the largest private capital investors, investment banks, and service providers worldwide. You will collaborate with the support team to generate complex, customized reports for our clients. The pain points you identify in customer experience will inform product enhancements and drive our continuous improvement efforts.

Role overview The Technical Account Specialist - Customer Support position at Zenoti is based in Seattle, Washington. This role centers on supporting clients as they use Zenoti’s software, with a strong emphasis on direct customer communication and problem-solving. Daily work involves helping customers maximize the value they get from the platform and ensuring their questions are answered promptly. What you will do Assist customers by resolving technical issues and responding to product-related questions. Offer practical guidance and share insights to help clients make the most of Zenoti’s software. Deliver solutions that fit each customer’s specific needs, aiming to enhance their experience with the product. Work closely with both clients and internal teams to address challenges and maintain high satisfaction levels.