About the job
The Corporate Program Manager plays a pivotal role in delivering executive-level leadership and strategic oversight for a significant, multi-year Blanket Purchase Agreement (BPA) in support of the U. S. Marshals Service (USMS). This individual is accountable for the comprehensive performance, integration, and governance of all task orders executed under the BPA and acts as the senior authority for program execution.
In this corporate leadership position, the Corporate Program Manager supervises and directs multiple Program Managers and Project Managers, ensuring the consistent delivery of high-quality services, adherence to federal acquisition requirements, and alignment with USMS mission priorities. The role emphasizes strategic oversight, risk management, and client satisfaction across a widespread workforce that supports headquarters, district offices, and operations nationwide.
Key Responsibilities:
Program Leadership & Governance
- Oversee all BPA task orders that support executive, administrative, and professional services for the USMS.
- Establish and uphold standardized program management practices across all projects.
- Act as the senior escalation authority for performance, staffing, quality, or compliance issues.
Supervision & Management
- Directly supervise a team of Program Managers and Senior Project Managers responsible for individual task orders.
- Ensure effective coordination across program, financial, administrative, and operational functions.
- Lead staffing strategies in collaboration with recruiting and HR teams to swiftly fill vacancies.
Client & Stakeholder Engagement
- Serve as the senior corporate liaison with USMS leadership and Contracting Officer Representative.
- Facilitate contract kickoff meetings, governance sessions, performance reviews, and executive briefings.
- Foster strong collaborative relationships with government stakeholders while maintaining contractor independence.
Quality & Compliance Oversight
- Supervise the execution of the Quality Control Plan (QCP) and ensure adherence across all task orders.
- Monitor performance metrics, CPARS risk areas, and implement corrective action plans as needed.
- Ensure compliance with FAR, DOJ, and USMS policies, including security, ethics, and OCI requirements.
Financial & Risk Management
- Oversee program-level financial performance, labor utilization, and cost controls.
- Identify program risks and develop mitigation strategies to safeguard schedule, quality, and performance.
- Assist with audits, data calls, and reporting requirements from USMS, DOJ, and oversight bodies.
Transition & Continuity Planning
- Lead phase-in and phase-out planning to ensure uninterrupted service delivery.
