Technical Account Manager at Zowie | Warsaw, Poland

About Zowie:At Zowie, we are transforming the landscape of customer interaction through cutting-edge AI technology. Our vision is to empower businesses with AI Agents that manage 100% of customer engagements, providing instant, personalized, and outstanding experiences.As a frontrunner in this technological evolution, Zowie proudly serves renowned brands such as Costco, DocMorris, Monos, Decathlon, and InPost, leveraging our AI Agents to handle millions of conversations monthly.About the Role:With significant traction in the mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team. This role is ideal for individuals passionate about technology and its business implications.As a Technical Account Manager at Zowie, you will take on a pivotal role, ensuring successful adoption of our innovative GenAI platform. You will guide customers through their journey from initial setup to achieving transformational results, including designing integrations, establishing best practices, and empowering clients to self-serve effectively.Interested in the technology you'll be working with? Explore our tutorials here.Excited? We would love to hear from you!Your Responsibilities Include:Becoming a specialist in building and customizing AI Agents for exceptional customer experiences.Connecting business requirements to technical solutions by analyzing customer processes and identifying enhancement opportunities.Managing advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serving as an advisor and ambassador, fostering strong relationships with key stakeholders to optimize platform adoption and drive business value.Collaborating with Account Directors to strategize and oversee the success of a customer portfolio throughout the post-sale journey.

About Zowie:At Zowie, we are on a mission to transform the way businesses engage with their customers. Our vision is to create a future where AI Agents handle the entirety of customer interactions, providing instant, tailored, and outstanding experiences.We recognize that AI Agents signify the next significant technological evolution, and Zowie is at the forefront of this transformation. Renowned brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to spearhead their customer support initiatives, managing millions of conversations every month.With the rising demand for Zowie's AI platform, we are seeking a skilled Enterprise Account Executive to expand our presence in the DACH region.Operating within a consultative sales approach, we prioritize understanding our clients' challenges and their operational processes. Our goal is to propose AI solutions that deliver tangible value and measurable results.Are you excited about selling a critical AI platform in a dynamic market where customers are actively searching for effective solutions? Reach out to us and let's have a conversation!

Join zowie as an Enterprise Account Executive, where you will leverage your expertise in sales to drive success and foster relationships with our enterprise clients. In this role, your proficiency in both Polish and English will be crucial in navigating the dynamic landscape of enterprise sales. You will be responsible for identifying and converting new business opportunities, guiding clients through our innovative solutions, and ensuring their continued satisfaction.

Founded in 2022, Adlook seamlessly integrates the artistry of programmatic advertising with cutting-edge technological innovation, leveraging deep learning to create impactful and privacy-conscious solutions.In the role of Technical Account Manager, you will take charge of designing and optimizing both upper- and full-funnel advertising campaigns for clients across Europe and the Americas, utilizing our proprietary Demand-Side Platform (DSP). Collaborating closely with a team of specialists, you will gain invaluable insights into the realm of programmatic advertising, while focusing on enhancing traffic quality and influencing the evolution of our DSP.

Join Bolt Food as an Account Manager!We are seeking a driven and enthusiastic Account Manager to spearhead our operations and foster growth among our partner restaurants in Poland.With over 200 million customers across more than 50 countries, Bolt is rapidly emerging as a leading tech company in Europe and Africa, and this success is attributed to our talented team.At Bolt, we champion inclusivity, welcoming individuals from all backgrounds—regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission? To transform cities for people, not cars—and we need your expertise to help us achieve this!About the RoleAs an Account Manager, you will develop a profound understanding of our primary business objectives and actively engage with our partners to ensure they derive long-term value from our platform. Collaboration is key; you will work closely with the Account Management team to drive local execution of our global initiatives.Main Responsibilities:Oversee, coordinate, and negotiate eater-facing campaigns aimed at boosting Bolt Food orders and enhancing revenue.Analyze critical performance metrics to extract insights and optimize customer outcomes.Forecast growth and assess the achievement of our business objectives.Implement and refine our operational strategy while addressing daily commercial and operational challenges.Work in tandem with the Sales & Partners Operations team to seamlessly onboard all restaurants.Lead negotiations on restaurant contract terms.

About Zowie:At Zowie, we are redefining the interactions between businesses and their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instantaneous, tailored, and exceptional experiences.AI Agents are set to be the next significant technological transformation, and Zowie is at the forefront of this movement. Prestigious brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to lead their customer care initiatives, managing millions of conversations each month.About the Role:With a strong foothold in mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team and become specialists in the adoption of our GenAI products. This role is perfect for technology enthusiasts who enjoy translating innovations into meaningful business outcomes.As a Technical Account Manager at Zowie, you will act as a builder-coach, fully responsible for the adoption success of our innovative GenAI platform. You will be the primary expert guiding customers from initial setup to achieving transformative results—designing integrations, establishing best practices, and empowering customers to confidently self-serve.Interested in the technology you'll be working with? Explore the tutorials here.Excited? Let's connect!Your Responsibilities:Become proficient in building and customizing AI Agents to foster transformative customer experiences.Connect business requirements with technology by analyzing customer operations, identifying enhancements, and converting them into technical solutions.Manage advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serve as the ultimate advisor and representative, cultivating strong relationships with key stakeholders to maximize platform adoption and business impact.Collaborate with Account Directors to strategize and oversee the success of a portfolio of customers throughout their post-sale journey.

About ZowieZowie is at the forefront of revolutionizing brand-consumer interactions. We develop advanced AI agents that engage in authentic customer dialogues, make informed business choices, and produce significant outcomes.Renowned consumer brands such as Monos, Decathlon, InPost, Booksy, and DocMorris place their trust in Zowie to manage their customer engagement. We facilitate millions of conversations every month.AI agents signify a pivotal technological advancement. However, many in the market are still unaware of their capabilities, functioning, and importance—that’s where we come in. Zowie operates as both a product innovator and a category educator, and we seek a proactive Product Marketing Manager who can excel in both areas.About the RoleWe are in search of a Product Marketing Manager who will be responsible for defining Zowie’s market positioning, enhancing comprehension of our offerings, and driving sales. You will be the bridge between product development, sales, and marketing, crafting compelling narratives that secure deals, influence the market, and enlighten prospective clients who are still navigating the world of AI agents.This position reports directly to the founder overseeing our go-to-market strategy. You will enjoy direct access to leadership, significant control over messaging and positioning, and the freedom to act swiftly in a company where product marketing is not merely a support function, but a vital growth driver.We cater to enterprise and upper mid-market consumer brands across various sectors, including eCommerce, retail, financial services, and telecommunications. Our clientele includes customer service leaders focusing on KPIs, as well as CIOs and CTOs assessing AI platforms for effectiveness, adaptability, and scalability. Proficiency in both technical and business communication is essential.You Will Have the Opportunity ToCollaborate directly with the founder to define an entire categoryConstruct product marketing from the ground upMake a tangible, measurable impact on our sales pipeline and revenueOperate with a high degree of autonomy in a fast-paced environment that prioritizes substance over processWho You AreYou may be a product marketer with 3-5 years of experience in B2B SaaS, or perhaps a former founder who understands the challenge of articulating the value of a product that is not yet widely understood. You might be a journalist capable of extracting powerful narratives from customer interactions or a consultant with the experience of developing impactful presentations for boardrooms. We value your skills and capabilities over your job title.Regardless of your background, you will need to possess:

About ZowieZowie is revolutionizing brand interactions through cutting-edge AI technology. Our AI agents engage in genuine customer conversations, enabling effective business decisions and delivering measurable results.Prestigious consumer brands such as Monos, Decathlon, InPost, Booksy, and DocMorris trust Zowie to manage their customer service operations, facilitating millions of conversations every month.About the RoleAs a pivotal part of our team, the Growth Manager will spearhead demand generation campaigns targeted at enterprise and upper mid-market consumer brands. Our clientele includes customer service leaders, CIOs, and C-suite executives who oversee millions of customer interactions. Engaging them requires not just awareness but sharp, targeted campaigns designed to drive pipeline growth.This hands-on role demands a proactive individual who will set up campaigns, craft compelling ad copy, develop landing pages, configure targeting, and analyze performance metrics to scale effective strategies. We seek someone ready to dive into the work rather than manage agencies.Your Opportunities IncludeTake ownership of demand generation execution in a rapidly evolving B2B software market.Collaborate directly with the CEO to shape Zowie's enterprise customer acquisition strategy.Create and enhance campaigns across paid, SEO, and account-based marketing from the ground up.Witness the immediate revenue impact of your efforts through short feedback loops and tangible pipeline metrics.Enjoy a high degree of autonomy within a small, agile team where your decisions have a direct impact.Who You AreYou bring 5+ years of experience in growth roles within a B2B SaaS environment, or perhaps 2 years with a proven track record of exceeding expectations. Your background might include agency experience managing campaigns for tech clients or building growth strategies for your own startup with your own capital. What matters most is your demonstrable success, not the length of your experience.Key qualifications include:Hands-on experience with paid campaigns on Google and LinkedIn, managing real budgets with a focus on pipeline generation rather than vanity metrics.Strong analytical skills to assess campaign performance and implement data-driven optimizations.Ability to work independently and collaboratively in a fast-paced environment.

Join Hostinger as a Pricing Manager and play a pivotal role in shaping our pricing strategies. You will work alongside a dynamic team to analyze market data, set competitive prices, and enhance our revenue models. Your insights will drive our pricing decisions, ensuring we remain competitive while maximizing profitability.

Join Delivery Hero as an Account Manager for Small and Medium Businesses (SMB) in Poland. In this pivotal role, you will be responsible for managing relationships with our valued SMB clients, ensuring their needs are met, and helping them grow their businesses through our platform. You will work closely with various internal teams to provide tailored solutions and support.

About Zowie:At Zowie, we are transforming the way businesses engage with their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instant, personalized, and outstanding experiences.We recognize AI Agents as the next significant technological advancement, and Zowie is at the forefront of this evolution. Leading brands such as Costco, DocMorris, Monos, Decathlon, and InPost rely on our AI Agents to spearhead their customer care initiatives, managing millions of conversations each month.Addressing challenges at this scale necessitates dedication, ownership, and consistent effort from our team. We believe that such important work deserves an exceptional environment—one that supports individuals, alleviates obstacles, and emphasizes what truly matters. Therefore, we are seeking a proactive, organized, and empathetic Employee Experience Specialist.About the Role:This position is ideal for someone who genuinely cares about enhancing the daily work experience and is motivated to make it better. You have a knack for identifying friction points before they become issues. You thrive in creating environments where people feel connected, supported, and proud of their workplace. Your goal is to shape the employee experience from the first day of new hires, through team collaborations, to celebrating achievements. You are hands-on, proactive, and comfortable taking ownership of outcomes, not just specific tasks or projects.For the right candidate, this is an opportunity to have a significant and visible impact on how Zowie operates as we expand. You will help foster team cohesion, translate our values into lived experiences, and ensure our culture remains strong, human, and intentional as the company scales.Responsibilities:Develop and implement initiatives that enhance connection, belonging, and workplace atmosphere—ranging from team events to recognition programs.Lead and continuously enhance the onboarding process, ensuring that new employees feel welcomed, integrated, and quickly productive.Oversee employee growth and retention initiatives, including performance reviews and professional development programs.Manage Zowie’s HRIS and employee benefits to ensure a seamless and reliable employee experience.Ensure that Zowie’s offices are inviting, functional, and conducive to productivity.

We are seeking a dynamic Account Manager to join our Groceries division at Delivery Hero, based in Warsaw, Poland. In this role, you will be the pivotal point of contact for our grocery partners, ensuring exceptional service delivery and fostering strong relationships. Your strategic approach will help enhance our market presence and drive growth in this vital sector.

Join Dun & Bradstreet and Shape the Future!At Dun & Bradstreet, we harness the power of data to forge a brighter tomorrow. As a preeminent global leader in business decisioning data and analytics, we empower organizations across the globe to grow, manage risks, and innovate. With a legacy spanning over 180 years, businesses rely on us to transform uncertainty into opportunity. We pride ourselves on our diverse, global team that champions creativity, collaboration, and innovative thinking. Are you prepared to make a significant impact and help define what comes next? We invite you to explore our opportunities at dnb.com/careers.In this role based in our Warsaw office, you will oversee accounting operations, financial reporting, and compliance across various countries and businesses as designated by the local leadership, adapting to the dynamic needs of the business. This position provides a unique opportunity to collaborate across borders and functions, delivering strategic insights and maintaining excellence in financial stewardship.

About Zowie:At Zowie, we are redefining the landscape of customer-business interactions. Our vision is to create an environment where AI Agents manage all customer interactions, providing instantaneous, personalized, and outstanding experiences.We recognize that AI Agents signify a significant technological evolution, and Zowie is at the forefront of this transformation. Prominent brands such as Costco, DocMorris, Monos, Decathlon, and InPost trust our AI Agents to lead their customer service initiatives, managing millions of conversations each month.Are you enthusiastic about AI that truly makes a difference? Our AI Agents turn support interactions into revenue streams, while our AI Inbox enhances human agents' ability to respond swiftly and with greater quality. The outcome: delighted customers, improved conversion rates, and streamlined support teams.About the RoleAs a Senior Solutions Consultant, your role will entail designing and showcasing solutions that illustrate how Zowie can convert customer service into a profitable venture. You will collaborate closely with our Account Executives to identify both business and technical needs, craft innovative solutions, and lead prospects from initial interest to urgent necessity.This is an exceptional opportunity to influence how leading brands harness AI to drive revenue and provide outstanding customer experiences.Curious about our technology? Check out our tutorials.Intrigued? Let's connect and discuss!Your Responsibilities:Collaborate with Account Executives to effectively position Zowie, establish robust relationships within target accounts, address technical concerns, and close deals.Engage in thorough discovery sessions to understand customer challenges deeply—becoming adept in their unique business processes and pinpointing where our AI can enhance their operations.Create innovative, customized solutions utilizing our state-of-the-art AI Agent and AI Inbox that specifically cater to each prospect's unique needs.Present your solutions through engaging demonstrations that highlight the technical capabilities of our offerings.

About Zowie:At Zowie, we are transforming the way businesses engage with their customers. Our vision is to create a future where AI Agents manage all customer interactions, providing instant, personalized, and outstanding experiences.We believe that AI Agents signify the next significant technological evolution, and Zowie is at the forefront of this movement. Renowned brands such as Costco, DocMorris, Monos, Decathlon, and InPost trust our AI Agents to lead their customer service initiatives, handling millions of conversations each month.Are you passionate about AI making a real difference? Our AI Agents not only enhance support interactions but also convert them into revenue opportunities. Additionally, our AI Inbox empowers human agents to provide quicker and higher-quality responses, resulting in satisfied customers, improved conversion rates, and streamlined support teams.About the RoleAs a Solutions Consultant, you will craft and showcase solutions that demonstrate how Zowie turns customer service into a profit-generating center. Collaborating closely with our Account Executives, you will identify both business and technical requirements, devise creative solutions, and guide prospects from initial interest to a strong desire to adopt our technology.This is your opportunity to influence how prominent brands leverage AI to drive revenue and provide exceptional customer experiences.Curious about our technology? Check out our tutorials.Interested? Get in touch and let’s discuss!Key Responsibilities:Collaborate with Account Executives to effectively position Zowie, build robust relationships within target accounts, navigate technical objections, and secure deals.Engage deeply with customer challenges through insightful discovery sessions, becoming an expert in their unique business processes and identifying where our AI can enhance their operations.Develop innovative, customized solutions using our advanced AI Agent and AI Inbox that meet each prospect's distinct needs.Present your solutions through captivating demonstrations that illustrate technical possibilities and help customers envision their success.

Join Euronet Worldwide, a leader in electronic payments and transaction processing, as a Financial Analyst. In this role, you will play a critical part in analyzing financial data, preparing reports, and supporting strategic decision-making processes. This is an exciting opportunity to contribute to the financial health of a dynamic and growing organization.

Join a leading trading platform that is ambitiously extending its reach globally. Our award-winning products are recognized for their innovative technology and exceptional client experience. We pride ourselves on delivering excellence, and we seek extraordinary talent to enhance our dynamic team.We are in search of an accomplished Senior Technical Recruiter. This pivotal role focuses on sourcing top-tier engineering talent to align with Capital.com's strategic objectives for 2025 and beyond. As the Senior Technical Recruiter, you will manage the complete recruitment lifecycle, identify exceptional engineering candidates, and act as a strategic partner to stakeholders within the engineering department.

Join the Customs Support Group (CSG), Europe’s premier independent provider of customs services. Established in 1964, we have expanded our operations across 14 European countries, boasting over 100 offices and a dedicated team of more than 1,700 customs experts.At CSG, we facilitate the smooth and compliant movement of goods across borders, alleviating the complexities of customs processes.Our Impact: We proudly support over 60,000 clients, managing more than 20 million declaration lines annually. Our services range from daily customs declarations to compliance management, duty optimization, and trade consulting, making cross-border trade more efficient and predictable.Our Approach: By integrating local customs expertise with cutting-edge digital tools, we handle high volumes of transactions with precision and speed. Our innovative technology empowers teams to optimize their workflow, minimize manual tasks, and enhance turnaround times, leading to significant productivity improvements in various markets, including the UK.The Importance of Our Work: With customs regulations becoming increasingly intricate, the risk of errors can lead to costly delays and compliance challenges. CSG is dedicated to helping clients navigate these complexities, ensuring they remain compliant and their supply chains operate smoothly.Why Work with Us: By joining CSG, you will be part of a dynamic international organization transforming the customs landscape.Collaborate with seasoned customs professionals and skilled technology teams.Gain invaluable exposure to international trade and intricate supply chains.Contribute to impactful services that enhance global commerce.This role presents an exciting opportunity to cultivate a career within a stable yet ever-evolving industry where expertise and sound judgment are highly valued.Key Responsibilities:The Key Account Manager (KAM) will play a pivotal role in establishing and nurturing strategic partnerships with our largest clients utilizing comprehensive customs services. Key responsibilities include:Identifying new business opportunities and solutions, such as customs outsourcing, process automation, and regulatory consulting.Conducting commercial negotiations and crafting tailored proposals to meet client needs.Building strong relationships at various decision-making levels within client organizations across sectors including manufacturing, e-commerce, retail, automotive, and FMCG.

Red Bull GmbH is looking for a Junior Key Account Manager based in Warsaw. This role centers on building and maintaining relationships with key clients while working closely with the sales team to support revenue growth and customer satisfaction. What you will do Support the sales team in managing important client accounts Help develop solutions tailored to customer needs Assist with analyzing market trends and supporting strategic initiatives Role overview This position offers the chance to begin a career in account management at a well-known global brand. The Junior Key Account Manager plays an important part in ensuring clients receive attentive service and effective solutions.

Superhuman provides a vibrant hybrid work environment for this position. This adaptable model allows team members to enjoy focused work time while also engaging in face-to-face collaboration, nurturing trust, innovation, and a strong team culture. Applicants for this role must reside in Warsaw. About Superhuman Superhuman, which now encompasses Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within individuals. Our suite of applications and agents integrates with over one million platforms and services, enhancing productivity wherever users work. Our offerings include Grammarly's writing enhancement tools, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that intuitively understands context to provide timely assistance. Founded in 2009, Superhuman is committed to helping over 40 million users, 50,000 organizations, and 3,000 educational institutions worldwide eliminate mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and explore our core values here. The Opportunity To drive our ambitious objectives forward, we are in search of a Technical Support Specialist to become an integral part of our Support Engineering team within the Customer Care department. This role will be pivotal in revolutionizing the customer experience through innovative support strategies. In this capacity, you will significantly contribute to the enhancement of Superhuman's and Coda's product offerings while retaining and expanding our revenue-generating customer base by immersing in the technical landscape. As a Technical Support Specialist, your responsibilities will include: Providing timely, empathetic, and solution-oriented support, placing user needs at the forefront of every interaction. Assisting with inquiries regarding accounts, subscriptions, and products, ensuring accuracy, efficiency, and a seamless user experience. Troubleshooting technical challenges related to Superhuman's and Coda’s products, guiding users toward effective resolutions via email and live chat. Reproducing and escalating technical issues to engineers, contributing to the overall improvement of the user experience. Occasionally organizing calls with Enterprise clients to diagnose and resolve complex issues associated with SSO, SCIM, or the enterprise deployment of Superhuman's products or Coda Docs. Delivering a smooth, frustration-free support experience that enhances user satisfaction and loyalty. Collaborating with cross-functional teams to refine support processes, share insights, and drive product enhancements.