Regional Operations Manager for Latin America - TENTENS Tech

SKELAR is a pioneering Ukrainian venture builder focused on creating innovative tech businesses on a global scale. Together with our co-founders, we assemble strong teams to excel in international markets. Currently, SKELAR has several businesses across various sectors, from EdTech to marketplaces. These companies have consistently ranked among the top startups and product companies in Ukraine, achieving high standings in the App Store and developing platforms used by millions of people worldwide. Our ventures have also been featured in renowned media outlets such as TechCrunch and Wired. We take pride in our robust team of over 1000 specialists who possess exceptional expertise and ambitious goals. Our people are our greatest asset, and we are committed to building businesses alongside the best talents in the market.We are currently seeking a Regional Operations Manager for Latin America to join our partner company, TENTENS Tech. TENTENS Tech is dedicated to developing social discovery platforms that serve over 20 million users globally. Their pace and scale are supported by deep expertise in analytics, high-load systems, and performance marketing.The TENTENS Tech team comprises 250+ individuals, each acting as a CEO in their role and contributing to the overall success. We operate with a 10/10ths philosophy: we stay focused on our goals, ask the right questions along the way, and never settle for 'good enough' — only the maximum and then some. If you resonate with this description and are ready to accelerate with us, we would love to meet you!Challenges Awaiting You in This Role: The Latin America region is experiencing rapid growth, leading to an increase in processes and tasks while maintaining consistently high expectations. This position intersects Business Development and Operations: it is crucial to understand business objectives while effectively driving operational processes to achieve stable results.Your Impact Areas:Enhancing operational efficiency in the Latin America division: ensuring prompt and quality execution of requests, maintaining discipline in status updates and deadlines.Providing operational support for BizDev: approving and processing requests from CSMs, overseeing processes, and ensuring compliance with agreements.Establishing and managing new communication channels in Spanish: ensuring relevance, documenting decisions, and outlining next steps.Optimizing processes: identifying bottlenecks, proposing and implementing improvements, and standardizing scalable solutions.What We Value:Must-Have Qualifications:Spanish: confident conversational level C1 (daily written and verbal communication).

SKELAR is a Ukrainian venture builder dedicated to creating international tech businesses. Together with co-founders, we assemble strong teams to thrive in global markets. Currently, SKELAR has a portfolio of several businesses across various niches, from EdTech to marketplaces. Our companies rank among the top startups and product companies in Ukraine, achieving the highest positions in the App Store and developing platforms used by millions worldwide. Our innovations have been featured in TechCrunch, Wired, and other global media. We take pride in our robust team of over 1,000 specialists with great expertise and ambitious goals. Our people are our most valuable asset, and we strive to build businesses with the best talents in the market.We are currently seeking a Spanish-Speaking Operations Manager to join our partner company TENTENS Tech, which develops social discovery platforms for over 20 million users worldwide. Their pace and scale are sustained by deep expertise in analytics, high-load systems, and performance marketing.At TENTENS Tech, our team consists of more than 250 individuals, each acting as a CEO in their role and contributing to the collective outcome. We operate with a 10/10ths approach: focused on our goals, asking the right questions along the way, and never settling for 'good enough' — only maximum performance and beyond. If you recognize yourself in this description and are ready to accelerate with us, let’s connect!Challenges Awaiting You: The LatAm region is rapidly growing, leading to an increase in processes and tasks, while the demands remain consistently high. This role sits at the intersection of Business Development and Operations: understanding business objectives while ensuring operational processes yield stable results is crucial.Your Impact:Operational efficiency of the LatAm branch: speed and quality of request responses, discipline regarding statuses and deadlines.Operational support for BizDev: approving/processing requests from CSMs, overseeing processes, and ensuring compliance with agreements.Creation and management of new communication channels in Spanish: ensuring relevance, documenting decisions, and outlining next steps.Process optimization: identifying bottlenecks, proposing and implementing improvements, standardizing scalable practices.What We Value:Must-Have:Spanish: confident conversational level C1 (daily written and verbal communication required).

TENTENS Tech, a strategic partner of SKELAR, is a pioneering IT company that builds international tech businesses.Our innovative social discovery platforms serve over 20 million users worldwide. We thrive on our deep expertise in analytics, high-load systems, and performance marketing.Our team at TENTENS Tech is composed of over 250 talented individuals, each acting as a CEO in their role, contributing to our collective success. We embrace a 10/10ths work style: focused on our goals, asking the right questions along the way, and striving for excellence — we settle for nothing less than outstanding. If this resonates with you and you are ready to accelerate your career with us, let's connect!We are currently seeking a Payment Operations Manager to elevate our performance and enhance user payment experiences.This role is for you if:You are excited about working in a large business with high-load products, where data and expertise in product solutions and payments are paramount.You are eager to grow rapidly and develop: you will have the opportunity to enhance your operational and analytical skills under the mentorship of seasoned colleagues.You value involvement in key decisions: the chance to influence business strategy and process development, rather than just completing tasks.Challenges you will face in this role:Managing payment routines and configuring acquirers within them.Working with risk metrics and validating analytics-based decisions.Conducting A/B tests and analyzing results.Integrating new acquirers and monitoring their metrics.Being responsible for key metrics in your domain: Conversions, Approval Rates, VAMP, Chargeback Rates.Coordinating with teams across Operations, Analytics, Finance, Marketing, and Product.What matters to us:Experience in IT, Big4, or FMCG in Analyst, Operations, or related roles.Understanding the payment ecosystem and its intricacies.

TENTENS Tech is a partner IT company of SKELAR — a Ukrainian venture builder dedicated to constructing international tech businesses.We create social discovery platforms serving over 20 million users globally. Our momentum and scale are driven by deep expertise in analytics, high-load systems, and performance marketing.Today, the TENTENS Tech team comprises over 250 individuals, each acting as a CEO in their role, impacting collective outcomes. We operate in a 10/10ths style: staying focused on our goals, asking the right questions along the way, and never settling for 'good' — only maximum performance and a bit more. If you identify with this description and are ready to accelerate with us — let’s connect!We are currently seeking a Growth Operations Lead to elevate our performance standards together.Key responsibilities in this role include:Ownership of the Online Reputation Management business directionManagement of a team of 10+ top specialistsOperational excellence: building and optimizing processes in an operations-heavy environmentEstablishing a framework for hypothesis testing and scaling successful outcomesYour influence will extend to:Process architecture, functions, and organizational structureBusiness outcomes of the unitTarget metrics, planning, and decision-makingWhat we value:Experience in building processes and teams in an operations-heavy environmentExperience managing a business unitData-driven mindsetLeadership skills and people management: driving the team while formulating ambitious plans and providing space for them to choose their tools for executionPreferred qualifications:Experience in SERM/ORM/SEO domainsWhat you will gain with us:Access to internal clubs in professional domains: reputation, marketing, development, finance, recruitment...

TENTENS Tech is a dynamic IT partner of SKELAR, a Ukrainian venture builder focused on creating international tech businesses.We specialize in developing social discovery platforms that cater to over 20 million users globally. Our rapid growth and scalability stem from our profound expertise in analytics, high-load systems, and performance marketing.Currently, our team at TENTENS Tech comprises over 250 talented individuals, each acting as a CEO in their respective roles, contributing to our collective success. We embrace a 10/10ths work style: we keep our eyes on the target, ask the right questions along the way, and never settle for 'good enough' — only the best and then some. If you resonate with this description and are eager to accelerate with us, let's connect!We are looking for a User Acquisition Manager to elevate our performance standards together.Key Responsibilities:— Launch, scale, and optimize advertising campaigns (Google) with a focus on results rather than just costs;— Dive deep into metrics and data — CTR, CR, CPA, ROAS, LTV — and transform insights into actionable strategies;— Continually experiment with new approaches, channels, and formats — we are always on the hunt for that 'one' idea that scales;— Participate in creative brainstorming sessions with designers, marketing leaders, and product teams — your ideas will never go unheard;— Analyze competitors: their campaigns, messaging, creatives, and funnel structures — using these insights to stay one step ahead.What We Value:— You have over 1 year of experience in performance marketing, analytics, or related fields (experience with Big 4/Big 3 is a plus);— You are adept at working with numbers, analytics, and dashboards — understanding that metrics are not just reports, but maps to growth;— You grasp new information quickly, adapt to changes seamlessly, and are unafraid to think outside the box;— You are detail-oriented, reliable, and always double-check your work;— You possess an internal drive for initiative: you propose, test, analyze, and propel processes forward;— You have a B2+ proficiency in English to comfortably engage with international markets and materials.Preferred Qualifications:— Knowledge of key marketing metrics (CPM, CPC, CTR, ROAS, etc.) and an understanding of how each impacts the company's P&L;— Practical experience in launching campaigns on Google/Meta or other performance channels;— Proficient in Excel/Google Sheets — for quick analysis, A/B testing, and budget planning.What You Will Gain with Us:— Access to internal clubs focused on professional development: marketing, development, finance, recruiting;— Training sessions, courses, attendance at conferences, and a wealth of knowledge-sharing opportunities.

TENTENS Tech is a dynamic IT partner of SKELAR, a Ukrainian venture builder dedicated to developing international tech businesses.We specialize in creating social discovery platforms that serve over 20 million users globally. Our growth and scale are driven by deep expertise in analytics, high-load systems, and performance marketing.Our TENTENS Tech team consists of over 250 individuals, each acting as a CEO in their role, contributing to our collective success. We operate with a 10/10ths approach: staying focused on our goals, asking the right questions along the way, and never settling for 'good enough' — we strive for excellence and beyond. If this resonates with you and you're eager to accelerate with us, let's connect!We are currently seeking a Senior/Lead User Acquisition Manager.Key Challenges Awaiting You:- Directly influence growth processes in your area and launch new channels.- Mentor other User Acquisition Managers and potentially lead a team in the future.- Launch and scale campaigns on platforms such as TikTok, Snapchat, X (formerly Twitter), and Quora.- Implement growth hacking strategies and identify opportunities for rapid growth, moving beyond traditional marketing schemes.- Evaluate campaign effectiveness, monitoring key marketing metrics (CTR, CR, CPA, ROI, etc.) and adjusting strategies based on data insights.- Conduct competitive research, analyzing their advertising channels, materials, and user acquisition approaches.- Collaborate with our creative team to develop high-converting ad creatives, setting tasks, participating in brainstorming sessions, and assessing design outcomes.- Work alongside the product and tech teams to create exceptional conversion funnels, enhancing user flow.What We Value:- 4+ years of marketing experience.- Hands-on experience in developing and executing advertising campaigns on Facebook and Google Ads.- Solid understanding of marketing metrics such as CPM, CTR, CPC, CR, CPA, ROAS, ROI, and LTV, and their relationships with company financial results.- Data-driven decision-making approach with strong analytical skills, capable of analyzing large volumes of information and deriving insights.Preferred Qualifications:- 2+ years of managerial experience.- Experience with TikTok Ads.What You Will Gain With Us:- Access to internal clubs focused on professional development in marketing, development, finance, and recruitment.- Training, courses, and opportunities to attend conferences.- Spacious, modern offices in Kyiv and Warsaw.- Medical insurance, corporate benefits, and more.

TENTENS Tech is a pioneering IT partnership under SKELAR, a leading Ukrainian venture builder, dedicated to creating international tech businesses.We specialize in developing social discovery platforms for over 20 million users worldwide, driven by our profound expertise in analytics, high-load systems, and performance marketing.Our team at TENTENS Tech consists of over 250 professionals, each functioning as a CEO in their role, contributing to our collective success. We operate under the 10/10ths philosophy: we aim for excellence, ask the right questions along the way, and never settle for 'good enough'—always striving for maximum impact and beyond. If this resonates with you and you're ready to accelerate with us, let's connect!We are currently seeking a Head of Online Reputation Management and SEO to elevate our performance standards.Key Challenges Awaiting You:Ownership of the Online Reputation Management business unitManagement of a team of over 10 top-tier specialistsOperational excellence: establishing and optimizing processes in a complex operational environmentDeveloping a framework for hypothesis testing and scaling successful outcomesYour Impact Will Include:Architecting processes, functions, and organizational structuresDriving business outcomes for the unitSetting target metrics, planning, and decision-makingWhat Matters to Us:Experience in building processes and teams in a complex operational environmentProven track record in managing a business unitData-driven mindsetLeadership abilities and people management: inspiring your team while creating an environment that encourages tool selection for achieving ambitious plansPreferred Qualifications:Experience in SERM/ORM/SEO domainsWhat You'll Gain with Us:Access to internal clubs focused on professional growth in areas such as reputation management, marketing, development, finance, and recruitmentOpportunities for continuous personal and professional development

TENTENS Tech is a dynamic IT partner of SKELAR, a Ukrainian venture builder focused on creating international tech businesses. We specialize in developing social discovery platforms for over 20 million users worldwide.Our growth is driven by deep expertise in analytics, high-load systems, and performance marketing. The TENTENS Tech team currently consists of more than 250 talented individuals, each acting as a CEO in their role and significantly impacting our collective success. We operate with a 10/10ths approach: we stay focused on our goals, ask the right questions, and never settle for 'good enough'—only excellence and a bit more.We are looking for a passionate Marketing Lead (User Acquisition) to join our team.As a Marketing Lead, you will face exciting challenges including:- Directly influencing growth processes and the ability to launch new channels.- Mentoring other User Acquisition Managers with the potential to lead a team in the future.- Launching and scaling campaigns on platforms such as TikTok, Snapchat, X (formerly Twitter), Quora, etc.- Implementing growth hacking strategies and seeking opportunities for rapid growth outside of traditional marketing schemes.- Evaluating campaign effectiveness by monitoring key marketing metrics and adjusting strategies based on data insights.- Conducting competitor research and analyzing their marketing channels, materials, and user acquisition approaches.- Collaborating with the creative team to produce high-converting ad creatives, setting tasks for designers, and participating in brainstorming sessions.- Working with the product and tech teams to design effective conversion funnels and enhancing user flows.What matters to us:- 4+ years of marketing experience;- Hands-on experience in creating and executing advertising campaigns on Facebook and Google Ads;- Understanding of marketing metrics and their relationship with company financial outcomes;- Data-driven decision-making skills with strong analytical abilities to interpret large volumes of information.Bonus points for:- 2+ years of managerial experience;- Experience with TikTok Ads.What you will gain by joining us:- Access to internal clubs focused on professional areas such as marketing, development, finance, and recruitment;- Opportunities for training, courses, and conference attendance;- Spacious and modern offices in Kyiv and Warsaw;- Medical insurance and a corporate doctor.Join us in building the next big thing!

About TENTENS Tech and SKELAR TENTENS Tech partners with SKELAR, a Ukrainian venture builder focused on launching international tech businesses. Our platforms reach more than 20 million users worldwide. We specialize in analytics, high-load systems, and performance marketing, supporting rapid growth and a broad user base. Our team includes over 250 professionals. Each person takes ownership and drives results, guided by a 10/10ths philosophy, pushing for excellence and asking the right questions to move the business forward. Marketing and Product Domain Millions of users across the globe 10+ performance marketing channels (Search, Social, Media, Native, and others) In-house and affiliate procurement Team of 80+ marketing specialists Internal teams for MarTech, Marketing Analytics, and UI/UX design, focused on high-performing funnels Among the largest Google partners in Central and Eastern Europe Role Overview: Creative and Strategic UX/UI Designer This position calls for a designer who tackles business problems through research, fresh ideas, and thoughtful design, not just illustration. The work centers on creating experiences that drive results. What You Will Do Design marketing funnels that convert Create user flows for targeted landing pages Develop hypotheses and validate them through A/B testing Analyze competitor funnels (both direct and indirect) Use internal analytics tools to understand user behavior Collaborate with designers, developers, and analysts What We Value At least 1 year of web design experience Advanced Figma skills Strong grasp of composition, typography, and color theory Business-focused approach, designing for conversion, not just appearance Ability to present research, concepts, and ideas in a clear, structured way Sound reasoning behind design choices Openness to constructive feedback Motivation to grow and move toward senior roles Locations Kyiv, Lviv, Warsaw

TENTENS Tech is a partner IT company of SKELAR, a Ukrainian venture builder focused on creating international tech businesses.We develop social discovery platforms for over 20 million users worldwide. Our pace and scale are driven by deep expertise in analytics, high-load systems, and performance marketing.Today, the TENTENS Tech team comprises over 250 individuals, each acting like a CEO in their role and contributing to the collective success. We operate in a 10/10ths style: staying focused on our goals, asking the right questions along the way, and never settling for 'good' — only maximum results and then some. If this resonates with you and you're eager to accelerate with us, let’s connect!We are currently seeking a User Acquisition Manager to elevate our results together.Key challenges in this role include:— Launching, scaling, and optimizing advertising campaigns (Google/Social/Native/R&D);— Diving into numbers and metrics (CTR, CR, CPA, ROAS, LTV) and transforming data into actionable insights;— Continuously experimenting with new approaches, channels, and formats;— Collaborating in creative brainstorming sessions with designers, marketing leaders, and product teams — your ideas will be valued and implemented;— Analyzing competitors: their campaigns, messaging, creatives, and funnel structures — using these insights to stay ahead.What matters to us:— You have 2+ years of experience in performance marketing, analytics, or related fields;— You are proficient with numbers, analytics, and dashboards;— You quickly grasp new information, adapt to changes, and are not afraid to think outside the box;— You are detail-oriented, reliable, and always double-check your work;— You have an intrinsic drive for initiative: you propose, test, analyze, and push processes forward;— You possess English proficiency at a B2+ level — allowing you to work comfortably with foreign markets and materials.Preferred qualifications:— Familiarity with key marketing metrics (CPM, CPC, CTR, ROAS, etc.) and understanding their impact on the company’s P&L;— Practical experience in launching campaigns on Google/Meta or other performance channels;— Proficient in Excel / Google Sheets — for swift analysis, A/B testing, and budget planning.— Experience in Big 4 / Big 3 is a plus.What you will gain with us:— Internal clubs based on interests...

TENTENS Tech is a partner IT company of SKELAR, a Ukrainian venture builder focused on creating international tech businesses.We develop social discovery platforms catering to over 20 million users worldwide. Our pace and scale are powered by deep expertise in analytics, high-load systems, and performance marketing.At TENTENS Tech, our team comprises over 250 professionals, each acting as a CEO in their respective roles and contributing to our collective success. We operate under the principle of 10/10ths: aiming for the target, asking the right questions along the way, and striving for nothing less than excellence. If you resonate with this ethos and are ready to accelerate with us, let’s connect!Currently, we are looking for a Senior/Lead User Acquisition Manager.Your Challenges Include:— Directly impacting growth processes in your area and the opportunity to launch new channels.— Mentoring other User Acquisition Managers and potentially leading the team in the future.— Launching and scaling campaigns on platforms such as TikTok, Snapchat, X (formerly Twitter), Quora, etc.— Implementing growth hacking strategies and identifying opportunities for rapid growth beyond traditional promotional schemes.— Evaluating campaign performance metrics, monitoring key marketing indicators (CTR, CR, CPA, ROI, etc.), and adjusting strategies based on data insights.— Conducting competitor research and analyzing their advertising channels and user acquisition approaches.— Collaborating with the creative team to develop high-converting advertising creatives, setting tasks for the creative team, participating in brainstorming sessions, and assessing designer outputs.— Working with the product and technical team to create effective conversion funnels and enhance user flow.What We Value:— 4+ years of experience in marketing;— Hands-on experience in developing and executing advertising campaigns on Facebook and Google Ads;— Strong understanding of marketing metrics such as CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV, and their relationships with the company’s financial outcomes;— Data-driven decision-making approach with strong analytical skills, capable of analyzing large volumes of information and drawing insights;Preferred Qualifications:— 2+ years of experience in managerial positions;— Experience with TikTok Ads;What You Will Gain with Us:— Internal clubs focusing on professional development in marketing, development, finance, and recruitment;— Training programs, courses, and conference attendance;— Spacious and modern offices in Kyiv and Warsaw;— Medical insurance, a friendly team, and much more!

Join degree6 as a Regional Sales Manager focusing on the Civil Engineering sector across Europe. In this pivotal role, you will drive sales strategies, build relationships with key stakeholders, and expand our market presence in the region. Your expertise will guide our team in achieving ambitious sales targets while ensuring customer satisfaction through exceptional service.We are looking for a dynamic leader who is passionate about civil engineering and has a proven track record in sales management. If you thrive in a fast-paced environment and are eager to make an impact, we want to hear from you!

degree6 is seeking a highly motivated and results-driven Regional Sales Manager to join our dynamic team in the Civil Engineering sector across the European region. In this role, you will leverage your expertise to drive sales growth, develop strategic partnerships, and enhance our market presence. You will be responsible for identifying new business opportunities, managing client relationships, and executing sales strategies that align with our company objectives.As a key player in our Sales, Marketing, and Business Development department, you will work closely with cross-functional teams to ensure the successful delivery of our services and solutions to clients.

Join a leading trading platform that is ambitiously expanding in the global trading, investing, and banking markets while continuously venturing into new product categories and geographies. Our award-winning products combine cutting-edge technology with an outstanding client experience. As we scale, our ability to operate with speed, consistency, and precision becomes crucial.The Product Operations Manager is pivotal in this journey—driving operational excellence across product teams and ensuring that our squads deliver high-quality outcomes efficiently and consistently.Role PurposeThe Product Operations Manager serves as the operational backbone that propels product teams forward. This versatile role encompasses strategy, delivery, data, and processes—ensuring that no two days are alike.In this position, you will drive momentum, tackle challenges, and eliminate barriers to enable teams to deliver swiftly and effectively while maintaining high standards. By optimizing delivery processes, upholding governance and documentation standards, and ensuring alignment across teams, you will empower Product Owners to concentrate on strategic priorities while assuring execution quality.This hands-on and adaptable role anticipates issues, connects various teams, and ensures seamless progress from concept through to launch and beyond.

Join the Future of Cloud Networking and Security!Cato Networks is at the forefront of transforming enterprise networking and security into a unified, global service powered by the cloud. Founded by renowned networking and security innovator Shlomo Kramer, our groundbreaking technology is the catalyst behind the new SASE product category, projected to achieve a market value of $28.5 billion by 2028. This is your chance to hop on board a fast-growing company that is paving the way for a revolutionary enterprise network and secure cloud platform!We are in search of a passionate Regional Sales Director to join our dynamic team. If you are excited about selling innovative cybersecurity and SaaS solutions to organizations in your designated territory, we want to hear from you!

Waymo is a pioneering autonomous driving technology company dedicated to becoming the world’s most reliable driver. Originating from the Google Self-Driving Car Project in 2009, Waymo is committed to enhancing mobility access and saving lives lost in traffic accidents. The Waymo Driver—the world's most experienced driver—powers our fully autonomous ride-hailing service and can be adapted to various vehicle platforms and applications. To date, the Waymo Driver has successfully completed over ten million rider-only trips, thanks to its extensive experience of autonomously navigating more than 100 million miles on public roads and billions of miles in simulations across over 15 U.S. states.The RO Performance team plays a crucial role in understanding and enhancing Waymo's self-driving technology. We are responsible for building and maintaining the essential infrastructure needed to process and analyze vast datasets from real-world driving logs and simulations. Our systems generate key performance metrics and power dashboards critical for tracking product performance, pinpointing improvement areas, and facilitating data-driven decision-making. The insights we provide directly impact Waymo's operational deployments, weekly performance evaluations, and ultimately enhance the safety and reliability of our autonomous vehicles.In this hybrid role, you will report to a Staff Software Engineer.

Miratech is seeking an Operational Enablement Manager in Warsaw to help strengthen operational processes and support strategic projects. This role centers on improving how teams work together and making sure day-to-day operations support the company’s goals. Role overview The Operational Enablement Manager works closely with colleagues from different departments. The main focus is to spot areas where processes can be improved, introduce effective practices, and keep operations in line with business priorities. Key responsibilities Collaborate with cross-functional teams to identify opportunities for operational improvement Implement and promote best practices across teams Ensure operational activities support overall business objectives Location This position is based in Warsaw.

Join our Team as a Store Operations Manager in Grocery & Retail! We are on the lookout for a dynamic individual who will spearhead operational excellence across our Grocery and Retail merchants. Your mission will be to ensure impeccable execution and an exceptional customer experience.About UsBolt is one of the fastest-growing technology companies in Europe and Africa, with a customer base exceeding 200 million across more than 50 countries. Our success is attributed to our remarkable team members. We strive to foster an inclusive environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, age, or disability. Our vision is to transform cities into spaces for people, not cars, and we need your expertise to help realize this mission!About the RoleIn the role of Store Operations Manager, you will be responsible for defining and standardizing store operations across the platform. This includes managing store hours, ensuring holiday readiness, enhancing customer support, and streamlining refund processes. You will develop clear guidelines and scalable Standard Operating Procedures (SOPs) to tackle operational challenges and boost overall performance.Main Responsibilities:Establish and enforce robust store guidelines, including protocols for holiday operations and refunds to maintain a consistent brand experience.Design and implement Standard Operating Procedures to efficiently address merchant challenges such as order discrepancies and product defect rates.Oversee the transition of store operations to Salesforce and optimize the outsourcing of high-volume tasks, including onboarding and maintenance.Manage the tracking of merchant KPIs, identifying friction points and executing data-driven enhancements.Serve as the primary point of contact for complex operational challenges, collaborating with stakeholders to devise effective solutions.

Join Our Team as a B2G Operations ManagerWe are seeking a dynamic B2G Operations Manager who will play a pivotal role in expanding our new market segment and fostering robust relationships with public sector clients.About UsWith a customer base exceeding 200 million across more than 50 countries, Bolt stands as one of the fastest-growing tech companies in Europe and Africa. Our success is driven by our dedicated team members.We prioritize inclusivity and aim to create an environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to transform urban environments for people, not cars, and we invite you to help us achieve this vision!Role OverviewAs the B2G Operations Manager, you will oversee the full lifecycle of contract execution. You will serve as the operational and commercial leader for B2G contracts in your region, going beyond simple bid execution by enhancing Bolt’s public sector capabilities. This includes identifying operational gaps and spearheading internal initiatives to meet complex tender requirements.

Join Bolt as a Regional People Partner, where you'll be instrumental in shaping and executing our People strategy in Warsaw, Poland.With a rapidly growing base of over 200 million customers across more than 50 countries, Bolt stands out as one of the leading tech companies in Europe and Africa, driven by our dedicated team.We are committed to fostering an inclusive workplace where diversity is celebrated, empowering everyone regardless of their background. Our vision is to create cities designed for people, not just cars, and we invite you to help us realize this mission!As a Regional People Partner, you will collaborate closely with senior leaders and managers, addressing both daily people management issues and strategic priorities. This role combines advisory and hands-on delivery, enabling you to guide leaders in making informed decisions, managing essential People processes, and ensuring effective implementation of initiatives.You will also work with various People teams to tailor global processes to meet local needs, ensuring consistent and effective execution. Ultimately, you will act as a strategic partner, influencing People priorities and shaping strategies that enhance business performance in your region.