Polish Customer Service Specialist at PayU | Warsaw, Poland

PayU operates as a payment and fintech company in over 50 markets, including Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As part of the Prosus group, PayU supports more than 300,000 merchants and processes millions of transactions each day. The company’s PCI-certified platforms offer over 400 payment methods to consumers and businesses worldwide. This Warsaw-based position centers on delivering customer service for PayU clients. The Polish Customer Service Specialist answers inquiries, resolves issues, and manages complaints in a 24/7 operational environment. The role values clear communication, adaptability, and a strong focus on customer satisfaction. Key responsibilities Respond to customer inquiries and requests Resolve issues and address complaints Work within a 24/7 operational framework Maintain a high standard of customer satisfaction Requirements Excellent communication skills in Polish Ability to multitask and manage priorities Strong problem-solving skills Dedication to helping customers Location Warsaw, Poland

Join our dynamic team as a Customer Service Specialist where you will play a pivotal role in delivering exceptional customer service. In this position, you will address customer inquiries, resolve issues, and manage complaints efficiently. This role involves working two shifts, including weekends and holidays, so flexibility is essential. Ideal candidates will possess outstanding communication and multitasking skills, strong problem-solving abilities, and a dedication to providing top-notch customer service.

Join Our Dynamic Team at PayU!As a Customer Service Specialist, you will play a crucial role in enhancing our customers' experience. Your primary responsibilities include addressing inquiries, resolving issues, and ensuring every customer interaction is positive. If you excel in communication and thrive in fast-paced environments, we encourage you to take the next step in your career and apply today!

Key Responsibilities• Manage customer inquiries and technical support requests from clients and partners.• Deliver accurate information rapidly, ensuring effective communication tailored to the customer's technical understanding.• Assist customers with product and service inquiries, adhering to established call handling protocols.• Strive for timely resolution of customer issues while upholding the highest quality standards in every interaction.• Escalate service-related problems to the appropriate department as per client processes when necessary.• Ensure adherence to the Data Privacy and Security Policy.• Foster positive communication with colleagues, customers, and other stakeholders.

About PayU PayU is a premier payment and Fintech company operating in over 50 high-growth markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As a member of the Prosus group, one of the world’s largest technology investors, we are transforming online buying and selling experiences for our 300,000+ merchants and millions of consumers worldwide. We offer more than 400 payment methods and utilize PCI-certified platforms to handle approximately 6 million transactions daily.About The Role: We are seeking a detail-oriented AML & Risk Analyst responsible for the onboarding and reverification of PayU merchants in the EMEA region, along with managing the post-sales process, including adding new products, updating data, and handling additional configurations.This role plays a crucial part in our operations, adhering to Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) regulations, in close collaboration with the Compliance and Risk Team.

About PayU PayU is at the forefront of the payment and Fintech industry, operating in over 50 rapidly growing markets across Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As part of the Prosus group, one of the world's largest tech investors, we are transforming the online buying and selling experience for more than 300,000 merchants and millions of consumers worldwide.As a premier online payment service provider, we offer over 400 payment methods and PCI-certified platforms, facilitating approximately 6 million transactions daily. Join our dynamic team as a Customer Service Specialist!In this role, you will field inquiries, resolve issues, and ensure every customer interaction is a positive experience. If you're an excellent communicator who thrives in a fast-paced environment, we invite you to take the next step in your career and apply today!

About The Role: PayU is seeking a highly skilled Senior AML & Risk Analyst to join our dynamic team. In this pivotal role, you will oversee the onboarding and reverification process for PayU Merchants across the EMEA region, ensuring compliance and risk management during the post-sales phase. Your responsibilities will include managing the integration of new products, updating data, and implementing additional configurations.You will work in close collaboration with our Compliance and Risk Team, adhering to Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) regulations. As a Senior AML/KYC Analyst, you will also play a key role in mentoring and sharing industry knowledge with fellow team members, fostering a culture of continuous improvement and compliance excellence.

At Veeam, the leading global authority in data resilience, we believe that businesses should have complete control over their data, anytime and anywhere. Our innovative solutions encompass data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, Veeam safeguards the operations of over 550,000 customers globally, who rely on us to maintain their business continuity. Join us in our mission to evolve, learn, and create a significant impact for some of the world’s largest brands. The future of data resilience is bright—embrace it fearlessly with us.About the RoleWe are seeking a collaborative and articulate Customer Success Specialist who is exceptionally organized and possesses a strong technical understanding of Veeam's product offerings. The successful candidate will be driven by a desire to maximize customer success and outcomes. In this role, you will operate within a pooled Success model to deliver comprehensive support for customers lacking a dedicated Customer Success Engineer (CSE). You will actively engage with customer health metrics to promote adoption, deliver results, and foster growth across Veeam Data Cloud (VDC) and its associated products, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

tciscareers is seeking a Polish-Speaking Customer Solutions Specialist to join a remote team supporting clients in Poland. This position is based in Warsaw, Masovian Voivodeship, and centers on assisting Polish-speaking customers with technical questions and service needs. The role involves working closely with colleagues to deliver consistent, high-quality support. What you will do Respond to customer inquiries and technical issues, providing clear and timely solutions. Maintain proactive communication, keeping customers informed about the progress of their cases. Troubleshoot problems efficiently and escalate more complex issues when necessary. Collaborate with team members to address challenges and uphold service standards. Requirements Fluent Polish, both written and spoken, and English at B2 level. Strong interest in customer service and supporting others. Technical skills with Microsoft Office; experience with CRM platforms is a plus. Ability to remain calm under pressure and approach problems logically. Organized approach to case follow-up and accurate record-keeping. Language requirements Proficiency in Polish and English (minimum B2 level) is required for this role. Benefits Full-time, stable employment Paid training on systems, tools, and brand-specific topics Competitive salary Inclusive team culture with regular engagement activities Opportunities for internal development and career growth This is a remote position based in Poland. All work must be performed within the country.

Superhuman provides a vibrant hybrid work environment for this position. This adaptable model allows team members to enjoy focused work time while also engaging in face-to-face collaboration, nurturing trust, innovation, and a strong team culture. Applicants for this role must reside in Warsaw. About Superhuman Superhuman, which now encompasses Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within individuals. Our suite of applications and agents integrates with over one million platforms and services, enhancing productivity wherever users work. Our offerings include Grammarly's writing enhancement tools, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that intuitively understands context to provide timely assistance. Founded in 2009, Superhuman is committed to helping over 40 million users, 50,000 organizations, and 3,000 educational institutions worldwide eliminate mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and explore our core values here. The Opportunity To drive our ambitious objectives forward, we are in search of a Technical Support Specialist to become an integral part of our Support Engineering team within the Customer Care department. This role will be pivotal in revolutionizing the customer experience through innovative support strategies. In this capacity, you will significantly contribute to the enhancement of Superhuman's and Coda's product offerings while retaining and expanding our revenue-generating customer base by immersing in the technical landscape. As a Technical Support Specialist, your responsibilities will include: Providing timely, empathetic, and solution-oriented support, placing user needs at the forefront of every interaction. Assisting with inquiries regarding accounts, subscriptions, and products, ensuring accuracy, efficiency, and a seamless user experience. Troubleshooting technical challenges related to Superhuman's and Coda’s products, guiding users toward effective resolutions via email and live chat. Reproducing and escalating technical issues to engineers, contributing to the overall improvement of the user experience. Occasionally organizing calls with Enterprise clients to diagnose and resolve complex issues associated with SSO, SCIM, or the enterprise deployment of Superhuman's products or Coda Docs. Delivering a smooth, frustration-free support experience that enhances user satisfaction and loyalty. Collaborating with cross-functional teams to refine support processes, share insights, and drive product enhancements.

Join Euronet Worldwide, a leader in electronic payments and transaction processing, as a Financial Analyst. In this role, you will play a critical part in analyzing financial data, preparing reports, and supporting strategic decision-making processes. This is an exciting opportunity to contribute to the financial health of a dynamic and growing organization.

Join Hostinger as a Pricing Manager and play a pivotal role in shaping our pricing strategies. You will work alongside a dynamic team to analyze market data, set competitive prices, and enhance our revenue models. Your insights will drive our pricing decisions, ensuring we remain competitive while maximizing profitability.

Role overview Superhuman Platform Inc. seeks a Customer Care Specialist to support Grammarly users from its Warsaw hub. The focus of this position is to assist users, answer their questions, and ensure they can take full advantage of Grammarly's features. What you will do Respond to user inquiries and address issues in a timely manner Troubleshoot technical problems related to Grammarly's tools Provide clear, practical guidance to help users navigate the platform Support customer satisfaction and engagement by delivering attentive service Location This role is based at the company’s Warsaw hub.

Join Our Team as a Customer Advisor!Are you passionate about providing exceptional customer service? We are looking for a dedicated Customer Advisor fluent in Danish or Norwegian to join our dynamic team in Warsaw, Poland. In this role, you will have the opportunity to assist our clients with a variety of travel-related inquiries.Key Responsibilities:Handle inbound calls and chat inquiries in Danish or Norwegian.Assist partners with information on flights, products, pricing, rules, and online services, contributing to our client's success.Manage reservation changes including date, destination, and personal data updates.Address special service requests such as wheelchair assistance and travel with animals.Process ticket cancellations and refunds efficiently.Facilitate the purchase of airline tickets and various payment methods.Provide support to customers experiencing travel difficulties.

Join our dynamic team as a Sales Specialist in Warsaw, Poland! We are looking for enthusiastic individuals who are passionate about driving sales and building lasting relationships with our customers. In this role, you will be responsible for understanding market trends, identifying sales opportunities, and promoting our exceptional products to potential clients.Your ability to communicate effectively and work collaboratively will be vital in achieving our sales goals. If you are proactive, results-driven, and eager to succeed, we want to hear from you!

Join the Customs Support Group (CSG), Europe’s premier independent provider of customs services. Established in 1964, we have expanded our operations across 14 European countries, boasting over 100 offices and a dedicated team of more than 1,700 customs experts.At CSG, we facilitate the smooth and compliant movement of goods across borders, alleviating the complexities of customs processes.Our Impact: We proudly support over 60,000 clients, managing more than 20 million declaration lines annually. Our services range from daily customs declarations to compliance management, duty optimization, and trade consulting, making cross-border trade more efficient and predictable.Our Approach: By integrating local customs expertise with cutting-edge digital tools, we handle high volumes of transactions with precision and speed. Our innovative technology empowers teams to optimize their workflow, minimize manual tasks, and enhance turnaround times, leading to significant productivity improvements in various markets, including the UK.The Importance of Our Work: With customs regulations becoming increasingly intricate, the risk of errors can lead to costly delays and compliance challenges. CSG is dedicated to helping clients navigate these complexities, ensuring they remain compliant and their supply chains operate smoothly.Why Work with Us: By joining CSG, you will be part of a dynamic international organization transforming the customs landscape.Collaborate with seasoned customs professionals and skilled technology teams.Gain invaluable exposure to international trade and intricate supply chains.Contribute to impactful services that enhance global commerce.This role presents an exciting opportunity to cultivate a career within a stable yet ever-evolving industry where expertise and sound judgment are highly valued.Key Responsibilities:The Key Account Manager (KAM) will play a pivotal role in establishing and nurturing strategic partnerships with our largest clients utilizing comprehensive customs services. Key responsibilities include:Identifying new business opportunities and solutions, such as customs outsourcing, process automation, and regulatory consulting.Conducting commercial negotiations and crafting tailored proposals to meet client needs.Building strong relationships at various decision-making levels within client organizations across sectors including manufacturing, e-commerce, retail, automotive, and FMCG.

Join our dynamic team at rtbhouse, a leading technology company specializing in advertising solutions powered by cutting-edge algorithms and data-driven strategies. We are seeking an Administrative Assistant/Specialist who will play a vital role in supporting our operations and ensuring the smooth running of day-to-day activities.The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and thrive in a fast-paced environment, we want to hear from you!

About WPPWPP is the growth partner for the world’s foremost brands, integrating cutting-edge media intelligence, data analytics, world-class creativity, and transformative enterprise solutions, all powered by exceptional talent through our innovative marketing platform, WPP Open. Our mission is to assist clients in navigating change, seizing opportunities, and achieving transformative growth. To learn more, visit WPP.com.WPP's global scale defines our daily operations, including here in Poland. We will share how this vision translates into actions within WPP Media—our media organization that is part of the WPP group—and the teams you can join locally.About WPP MediaWPP Media is a global media organization under the WPP umbrella, encompassing brands such as Choreograph, EssenceMediacom, Mindshare, and Wavemaker. In a world where media is ubiquitous, we connect the best platforms, people, and partners to create limitless growth opportunities.By joining us, you will participate in forward-thinking programs and collaborate with specialists certified by DIMAQ. At WPP Media, we not only utilize technology—we innovate it. With proprietary tools like the WPP Open platform (an AI-driven marketing platform), you will engage in international projects and support clients globally. At WPP Media, you will have access to global resources and connections within the entire WPP network, enabling you to expand your professional network and learn from the best in marketing and advertising.As a Top Employer Poland & Europe 2021–2025, we foster a work environment based on trust and high HR standards. For the second consecutive time, in 2024 and 2025, we have been honored by Media & Marketing magazine with the title of Media Group of the Year.For more details, visit wppmedia.com.Your Role OverviewAs a Programmatic Specialist, you will be a key member of the Activation Team, collaborating on various touchpoints pre-defined by other teams, and contributing to our innovative media strategies.

Join Bolt Food as an Account Manager!We are seeking a driven and enthusiastic Account Manager to spearhead our operations and foster growth among our partner restaurants in Poland.With over 200 million customers across more than 50 countries, Bolt is rapidly emerging as a leading tech company in Europe and Africa, and this success is attributed to our talented team.At Bolt, we champion inclusivity, welcoming individuals from all backgrounds—regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission? To transform cities for people, not cars—and we need your expertise to help us achieve this!About the RoleAs an Account Manager, you will develop a profound understanding of our primary business objectives and actively engage with our partners to ensure they derive long-term value from our platform. Collaboration is key; you will work closely with the Account Management team to drive local execution of our global initiatives.Main Responsibilities:Oversee, coordinate, and negotiate eater-facing campaigns aimed at boosting Bolt Food orders and enhancing revenue.Analyze critical performance metrics to extract insights and optimize customer outcomes.Forecast growth and assess the achievement of our business objectives.Implement and refine our operational strategy while addressing daily commercial and operational challenges.Work in tandem with the Sales & Partners Operations team to seamlessly onboard all restaurants.Lead negotiations on restaurant contract terms.

Superhuman embraces a flexible hybrid working model for this position, allowing team members to enjoy a balanced blend of focused work and in-person collaboration. This approach fosters an environment of trust, innovation, and a robust team culture. We welcome candidates who are based in Warsaw.About SuperhumanSuperhuman is an innovative AI productivity platform that aims to unlock the extraordinary potential within every individual. Our suite of applications integrates seamlessly with over 1 million platforms and websites, offering tools like Grammarly for writing assistance, Coda for collaborative workspaces, Mail for inbox management, and Go, a proactive AI assistant that comprehends context and provides automated assistance. Since our inception in 2009, Superhuman has empowered over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to reduce busywork and focus on what truly matters. Discover more about us at superhuman.com.The OpportunityTo meet our ambitious objectives, we are seeking a Customer Care Specialist to join our Customer Care team. This role will play a pivotal part in transforming the customer experience through innovative care strategies. You will directly influence the enhancement of Superhuman's product offerings and contribute to the retention and growth of our revenue-generating customer base.As a Customer Care Specialist, your responsibilities will include:Providing timely, empathetic, and personalized assistance, ensuring that customer needs are prioritized in every interaction.Managing non-technical inquiries regarding accounts, subscriptions, and product offerings through our help desk.Delivering exceptional customer service experiences that boost customer satisfaction and loyalty.Collaborating on various tasks both independently and with cross-functional teams to enhance operational efficiency and implement innovative ideas.Your Journey with Us:First 30 Days: Immerse yourself in our company culture while mastering the tools, workflows, and ticket resolution processes, supported by experienced team members.By Month Three: Acquire a deep understanding of our product offerings and complete six weeks of comprehensive training, successfully passing the final assessment to prepare for new challenges ahead.